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Interaction designers analyze design assets and work on creating a web based design control library and interaction design screens using paper sketches, power point and flash.
I'm in the middle of a process improvement exercise at work this week, looking into how the handling of our Technicians' Timesheets can be streamlined and made more efficient.
The technique we are using is called Makigami which means Role Of Paper in Japanese. The process mapping involves breaking a process into steps and looking at the documents, issues and interactions involved at each step. Through discussions and iterations a modified process is found.
Oh and we use lots of bright coloured PostIt Notes too! We used these to identify the different issues, stages, documents and ideas as we went through the process.