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Tech. Sgt. Chananyah Stuart, a military training instructor, stands in front of his flight before beginning physical training at Joint Base San Antonio-Lackland, Texas. The flight is in its eighth and final week of Air Force basic military training. (U.S. Air Force photo/Master Sgt. Jeffrey Allen)
Essentials of Business Analysis
Course Instructor | Course Overview | Course Features | Participant Benefits
Who Should Attend | Course Agenda | Registration Details | Contact Details
Phil Robinson has worked with information technology, in a variety of roles since 1975. He has been involved in the planning, analysis and implementation of a diverse range of business, scientific and technical information systems.
Phil is an experienced workshop facilitator and has led numerous workshops in the course of his consulting assignments. He has extensive training experience, earning a reputation as a lucid and knowledgeable presenter. Phil has presented training courses for organizations in Australia, Thailand, Philippines, India,
Malaysia, Hong Kong, Singapore and Indonesia.
Phil teaches courses on Software Testing, Requirements Analysis, Introduction to UML, SDLC Process Design Course, Enterprise Architecture,UML Modeling with Enterprise Architect and Requirement Analysis using Enterprise Architect.
Phil is a regular presenter at conferences and has authored numerous industry training courses in addition to three University units. He has also had two books published on programming Apple computers. The books were published in a number of countries including the USA, UK and as translations in Germany and France. More recently, he co-authored a number of articles that describe an original framework for the analysis of enterprise architectures.
Phil is a resident of Perth, Australia and frequently travels to South East Asia to perform assignments.
According to the International Institute of Business Analysis:
Business analysis is concerned with investigating business needs and proposing solutions to business problems. Solutions often include some form of software system, but may also include improvements to business processes, development of staff skills or changes to the organisation structure.
The people that perform business analysis have a variety of job titles. These include business analysts, systems analyst, functional analyst, business consultant and often, simply BA.
No matter what your job title is, this course is designed to develop the knowledge and skills that are essential to succeed at business analysis.
The course is based on the real-world experience and lessons learnt by practicing business analysts working on actual projects. At the same time it presents an up to date perspective on business analysis that includes use cases.
Participants leave the course with a clear understanding of what is expected from a business analyst and the skills necessary to fulfil those expectations.
Adopts a
systems perspective of business analysis.
Covers material required for the Information Systems Examinations Board (ISEB) and International Institute of Business Analysis (IIBA)
certification exams.
Suitable for graduates, developers and others moving into a BA role for the first time as well as experienced business analysts who need to update their skills, attend a refresher course or simply get some new ideas.
Gain a better understanding of the role of a business analyst.
Develops the essentials knowledge and skills required to investigate business systems; identify business needs and specify the requirements of a software solution.
Understand how to better align IT with business needs.
Those acting (or planning to act) in the role of Business Analyst, Business Systems Analyst, Systems Analyst, Functional Analyst or Business Consultant.
Software Development Managers, Project Managers, Program Managers, Developers and Testers who need to understand what business analysts do.
Project Sponsors, Project Stakeholders and End-User Representatives who participate in business analysis projects.
Introduction to Business Analysis
The roles and responsibilities of a business analyst
Skills required by business analysts
Business analysis projects
Other roles
Project deliverables
A systems engineering perspective of business analysis
What is a system?
Types of system
The traditional hierarchical view of systems
Systems and the contemporary business environment
Viewing systems as independent and overlapping
Business Analysis Process Model
Investigate the situation
Consider perspectives
Analyse needs
Evaluate options
Define requirements
Understanding Business Strategy
Value chain analysis
Competitive analysis
Environmental scanning
SWOT analysis
Analysing Stakeholders
Stakeholder categories
Identifying stakeholders
Analysing stakeholders
Strategies for managing stakeholders
Investigating Business Systems
The Soft Systems Methodology (SSM)
Rich pictures
Mind mapping the system context
Investigating stakeholder perspectives
Mapping stakeholder perspectives
CATWOE Analysis
Modelling Business Processes
Business process concepts
Definition of a business process
A model of human activity
Activity diagrams
Representing activities
Showing activity sequence
Decomposing activities
Showing parallel activities
Modelling decisions
Modelling workflow
Using swimlanes to represent actors
Representing information flows
Representing the flow of physical objects
Modelling business processes
Modelling logical workflows
Modelling the current as is workflow
Representing activity breakdowns using activity diagrams
Representing activity breakdowns with mind maps
The role of business process reference models
Identifying Business Needs
Business needs
Solving problems
Exploiting an opportunities
Avoiding threats
Identifying business needs
Brainstorming business needs
Identifying internal weaknesses
Identifying external threats advantage
Investigating the root cause of problems
Describing business needs
Documenting Software Requirements
Software requirements
Interface requirements
Functional requirements
Non-functional requirements
Quality attributes
Constraints
Storage requirements
Use cases
Use case concepts
Use case diagrams
Naming use cases
The importance of a glossary
Use case steps
The subject...verb...object template
Use case scenarios
Interface requirements
Data dictionaries
The role of prototypes
Use cases and business processes
Documenting to be workflows
Activity diagrams
Sequence diagrams
Use case templates
Levels of use case description
Use case narrative
Registration Fees
S$ 980 per participant
10% group discount for four or more
registrations from the same company.
15% group discount for nine or more registrations
from the same company.
One discount scheme applicable at a time.
Fees is inclusive of refreshments, lunch & workshop
kit.
Course Venue
Parkroyal on Beach Road
7500 Breach Road,
Singapore 199591
Course Timings
0900 to 1700 hrs
Course Registrations
To register, please email at
vishal@processworks group.com name of the participants and the
billing instructions. Alternately,
please request for a registration form via email.
More Information
Vishal Manghani
Processworks Pte. Ltd.
100, Jalan Sultan,
#09-05, Sultan Plaza
Singapore 199001
Phone: 65-6299 5023
Mobile: 65- 9237 7351
Fax: 65-6234 4357
Email:
vishal@processworksgroup.com
Web:
Registration Terms
All payments to be made in favor of Processworks
Pte. Ltd.
Any cancellations received within the last ten
calendar days would be liable for 50% of the course
fees.
No-shows shall be fully charged.
Singapore
Processworks Pte. Ltd
100, Jalan Sultan
#09-05, Sultan Plaza
Singapore 199001
Fax: +65-6234 4357
info@processworksgroup.com
Malaysia (Kuala Lumpur)
Processworks Sdn. Bhd.
Level 26, Menara IMC
No.8, Jalan Sultan Ismail
50250, Kuala Lumpur
Fax: 603– 2031 8359
malaysia@processworksgroup.com
India (Bangalore)
Processworks Information Technology Pvt. Ltd.
82/83 Borewell Rd, Whitefields
Bangalore 560055, India
Fax: +91-80 28456467
india@processworksgroup.com
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Team leader Kendra Flanagan, Team USA coach Holly Teets, DREAM athlete Jenna Longo and Team USA coach Shannon Peterson
Swedish Instructors from ESSE (European Snowsport Swedish Experience) go for a ski and get some action shots.
BMCC Ag Department faculty (l-r): Dale Wendt, Preston Winn, Nick Nelson, and lab technician Dave Grimes
CAMP BUNDELA, India (Oct. 11, 2009) Ram Dhani Bajpai, yoga instructor, leads Soldiers assigned to Troop B, 2nd Squadron, 14th Cavalry Regiment, "Strykehorse," 2nd Stryker Brigade Combat Team, 25th Infantry Division listen through pranayama, or breath control, exercises during their yoga session at Camp Bundela in Babina, India, Oct. 11. The instruction is part of a cultural exchange between the Indian Army and the U.S. Army. The Soldiers are in India in support of Exercise Yudh Abhyas 09. YA09, which is scheduled for Oct. 12-27, is a bilateral exercise involving the Armies of India and the United States. The primary goal of the exercise is to develop and expand upon the relationship between the Indian and U.S. armies.
Instructor Staff Sgt. Roger Stockman, center, evaluates Sgt. Mark Graves, right, as he verbally goes through a medical assesment of simulated casualty Staff. Sgt. Patrick Kerr, left, during 68W training on June 19, 2010. (Photo by Sgt. Travis Edwards)