Getting to know our customer and clients is our favorite part of the day.

How will customer service change in 2017?

With hosts Marsha Collier (@MarshaCollier), Roy Atkinson (@RoyAtkinson), Al Hopper (@AlHopper_), Greg Ortbach (@GregOrtbach) and Mark Bernhardt (@ImMarkBernhardt)

In social customer service, response time counts. What is a 'response'?

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Customer service was and is an imperative arm of practically every organization in every sector. Be it the 1900s or 21st century paradigm, the firms and companies around the world always had the realization that everything they do need to be consumer centric.

Read More At: wowdesk.com/importance-of-great-customer-service-in-healt...