No Hidden Cost and dedicated customer service. Book cabs with TaxiBazaar

Are your customers thankful for your service? Are you thankful for them?

Town of Chapel Hill Customer Service Graduation Ceremony, January 20, 2011

Town of Chapel Hill Customer Service Graduation Ceremony, January 20, 2011

Town of Chapel Hill Customer Service Graduation Ceremony, January 20, 2011

Back to Basics: What are the fundamentals of great customer service?

Linksys technical support has gone from spotty to nonexistent. There are still a few helpful drones who inhabit the web forums and they would probably get sacked if their bosses knew about it .

What can businesses do to improve customer service quickly, at low or no cost?

With hosts @MarshaCollier, @RoyAtkinson, @AlHopper_ and @GregOrtbach

A full replacement set in exchange for the one broken needle that I experienced lately. Excellent customer service from Lantern Moon and Moral-Fibre!