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We bought a half-gallon of Extra Small oysters from Taylor Shellfish at "Taylortown" (just north of Olympia).

 

I was somewhat surprised to find that the "extra" smalls were a bit larger than I expected. I pulled out 7 oysters for Hangtown Fry, and 3 of them were "smalls" rather than "extra smalls". The next 8 were all on the large side.

 

Other growers grade them differently: Extra Small should be 2 1/2 - 3 inches (145-250/gal.) I counted the oysters to see if there were indeed more than 72 oysters in the half-gallon (per 21 CFR 36.20); instead, there were only 61.

 

Mind you, they tasted fine, and were good & plump, but I'm not happy to have paid the extra $5 premium for what appear to be not-extra small oysters at this business.

 

This large operation has machinery that automatically grades their shucked oyster meats. Perhaps the machine was merely in need of calibration. However, the business has a responsibility to assure quality control. If they don't, they will lose customers.

 

I left them a message, so that they could address the Quality Control issue. On Feb. 27th, Mr. Austin Docter, Processing Director for Taylor Shellfish replied, letting me know that the issue would be "logged and discussed at our next crew meeting". He also sent me two (count 'em - two!) $1 bills for the difference in cost . . . apparently forgetting the difference between the price of a pint and that of a half-gallon.

A candid shot from our warehouse to the office, where Jackie is answering phone calls for our customer service team. Ever wonder who you're talking to?

this woman was lovely, although she was beside herself trying to get everyone re-booked and, when that failed, vouchered. i already knew there was no way to get out that night so i was rather (a little) patient. my legs still hurt. this phone call was her trying to get more agents to help out the people, who'd now waited in line about two hours.

Millie Franco reported feeling humiliated by having to transfer in front of so many people who were all waiting and watching to board the same plane.

Our good friend, Oliver Ngy, sent in these photos of his days out on the water fishing from his bass boat. What a beautiful custom SeaDek kit!

   

For more information, please contact our Customer Service team at customerservice@seadek.com or call 321-632-4466.

   

Visit our website at www.seadek.com

   

Find a Certified Fabricator or Installer near you: www.seadek.com/seadek-certified

   

Learn more about Oliver and the Big Bass Dreams movement at www.bigbassdreams.com

Behold the Chevron Gas Station at Alameda and Cesar Chavez! The prices are so competitive and their outdoor latrine is not to be missed!

Behold the Chevron Gas Station at Alameda and Cesar Chavez! The prices are so competitive and their outdoor latrine is not to be missed!

Where is that screwdriver going to go exactly????

The other day I was experiencing problems with my DSL service. Although I did get a connection, it was super low in packet transfer. I couldn't load any Web sites, the only way I could go online was through telnet. It was interesting, because I did end up surfing around a bit using lynx. Wow, how far the Internet's come!

 

In any case, I called AT&T. After 20 minutes of waiting, I was transferred to SBC, because even though they bought that company, issues with them are handled elsewhere. (The messages on the phone kept telling me to check online for more information, but how do you check online for more info when you can't get online and half the pages on their site are not accessible using lynx?) I guess my Treo would've been an option, but I didn't want to navigate away from being on hold at that point.

 

I finally got through to someone. After trying all sorts of things that I knew wouldn't work, but they make you try them anyway ('cause seriously, why would clearing my Firefox cache help in this case?), the woman finally decided that I had to be transferred to Level 2 support. At that point she put me on hold. This was 52 minutes into my call. Above you see that I had been on the line for two hours, so on hold for more than one. I didn't think anything was going to come of this, plus it was 1am already so I hung up.

 

I called back a bit later and after a while resolved the issues. But wow, what a joke to be on hold for over an hour!

 

My friend thought I was being paranoid that I had wanted to wait until after peak hours to call. But I knew nothing would get resolved quickly and who wants to waste all their minutes on this kind of a call??

Louis smiles for the camera his first week on the job!

 

ZURB is a close-knit team of interaction designers and strategists that help companies design better (www.zurb.com).

 

Uploaded by Parade.

SCRTD - 4th & Hill Customer Info Office Open House. 11/19/1987.

SCRTD - Customer Relations Open House, with Gumby. 11/12/1986.

After failing to find the appropriate grill replacement items at Lowe's, we traveled to Home Depot in Kapolei, only to find out that they were out of what we needed, however, the HD in Pearl City had 10 in stock and they were $7 cheaper a piece. So, we made our way over and were pleasently surprised at the service we received. So yes, I rang the bell (I prolly would've rang it had I received shitty service because it's rather funny).

 

Taken March 28, 2009 at the Pearl City, HI., Home Depot.

 

For use at The Consumerist only unless otherwise authorized.

RDU Guest Services Ambassador Lucy Castillio assisted a Bahamian citizen with a passport issue after an airline turned them away due to a percieved error. Lucy contacted the Customs and Border Patrol office at RDU an arranged for an officer to escort the customer to the airline ticketing counter to have the issue resolved. The customer made their flight on time.

My notebook's power adapter failed yesterday afternoon, made me in trouble, canceled my plan to upload yesterday's photos. Customer service asks me about 1-3 days to fix that adapter. All makes me slow down handling my playground on Net.

 

Acer Service Center and Showroom in Bandung: Media Touch, Jalan Karapitan.

A member of staff awaits a train holding a ramp to provide assistance for a wheelchair user

www.MikeErdmanToyota.com

Mike Erdman Toyota

321-453-1313

 

Mike Erdman Toyota is Central Florida's number one Toyota dealership. If you live in Merritt Island, Orlando, Daytona, Melbourne, or Vero Beach, we want to be your first choice for Toyota and Scion sales or Toyota, Scion, and Lexus Service and Parts.

 

New Toyotas, Certified Pre-owned Toyotas and quality used cars, trucks, and SUVs are here for your review, including Hybrid Camry, Toyota Corolla, Toyota Tundra, Toyota Tacoma, Toyota Prius, Matrix, Yaris, Highlander, 4Runner, Sequoia, or Sienna.

 

We offer you the best finance rates available for every credit situation. From good credit and low rates to no credit and no money down, Mike Erdman Toyota has the new Toyota, Certified Pre-owned Toyota, or quality used car that you want!

 

Call Mike Erdman Toyota to schedule your car in for service, 321-453-1313, or log on to www.MikeErdmanToyota.com.

SCRTD - East LA Ticket Office, with Councilman Alatorre. 7/1/1987.

Anonymous, displayed for all to see AND viewed by the developers. Love this idea. wordpress.org/extend/kvetch/

 

Reminds me of our old suggestions boxes where anonymous complaints could be left. If you have have a truly anonymous "comment" form on your library web site, could you share it?

SCRTD - Customer Relations Open House, with Gumby. 11/12/1986.

We believe in a better tomorrow and with that we expect the best from our customers, when you acquire a vehicle at drivehere.com you are getting a whole package of benefits that will provide you with the tools to have a better tomorrow ! drivehere.com is a life style, we are not just another company in the market, we really believe in our product and our people....

 

Let's put it this way, we are like an emergency room, as soon as you visit one of our locations we start healing the bad credit or just start helping you rebuilding credit. We are not the only one on the market and we understand that, but we do know something, we have helped over 8,000 customers and we will not stop until we have made a change in the community, we strongly believe that a community that knows and understand their credit is a more efficient and proud community. In the united states of america is almost a requirement to be successful or simply to buy a house.

 

I will give you an example, Mr. "P" visits our lot in 2009 with a credit in between 423 and 495 , Mr. "P" had a repossession in the past along with several negative accounts, reality is that when he visit our location he stated that he went to 19 different dealerships and the answer was always the same, so he stopped at drivehere.com as his last resource, we did a credit application and with $300.00 that he had as a down payment he was able to drive back home the same day, now 1 year and 9 months later he received a letter from our sister company carvision.com, he visited the location in norristown PA and he found out that his credit went up to 671 ( his face was priceless ) , now Mr. "P" is driving a 2009 Chevrolet Impala and is in the process of buying a house !!!! We are so proud of you Mr. "P" ........

 

You can be a Mr. "P" too, all you need to do is to visit one of our lots in conshohocken PA and Langhorne PA and we will do the rest. Please do not hesitate in making a change on your life, this is your chance and we are here to make it happen!!!!! Drivehere.com

RDU Police Officer Eddie Truelove was recognized for assisting a family from out-of-town the day after Thanksgiving. They left an item at the airport and returned to claim it. He took them to the police station (away from the terminal) where lost and found is kept and worked to retrieve their items, even though the office was closed.

John's Bluetooth cord-free headset is a little different from mine. Since he works for Alltel, he is most likely an expert while I'm a novice.

SCRTD - Customer Relations Open House, with Gumby. 11/12/1986.

Interactive Voice Response (IVR) is an automated telephony system that answers and routes the calls the appropriate team/agents. For optimal use of this technology, businesses must take care while designing the same.

 

Find out some great tips to design your IVR campaign:

 

1. Let callers easily talk to agents

Giving callers an option to readily talk to live-agents significantly reduces call abandonment rate

 

2. Avoid bot voice

Use human-like voice, while designing the IVR to facilitate more engaging communication.

 

3. Optimize Menu Options

Try to keep automated messages within 30 seconds and ensure easy navigation with a repeat menu option.

 

4. Minimize on-call advertising

Unnecessary on-call advertising can lead to call abandonment and poor customer relationships.

 

5. Easy access to customer information

With ready information, live agents can resolve issues in the first call itself.

 

6. Efficient call routing strategy

Determine the best routing technique for your business by analyzing your contact operation model.

 

7. Utilize callback feature

This option allows the business to reach the customer at their convenience ensuring reduced wait time.

 

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