View allAll Photos Tagged CustomerService
So I had to fly from Utah to Pennsylvania the other day. We had a layover in Chicago. Chicago was backlogged and we had to circle for a bit, yet we didn't have enough fuel. So we landed in Rockport, Ill to fuel up. We then sat on the ground till our flight window opened up and allowed us to land in Chicago. This put me in way past my scheduled connection flight. Lucky for me all of the connections were late as well. So my 4:40 flight said it was leaving at 5:40. Then after about five minutes it said 6:00. Then 6:20 then 7:00. I think it finally left around 7:20. Yet they stopped updating the board after posting 7:00. I was a lucky one. I still had a flight. Others needed the help of United Airlines to get a new connection. There were long lines and many angry people. Some had been in Chicago for more then a day. As I wandered around I saw this sign. It just made me laugh. It seemed to sum up the entire level of service people were getting from United that day. As a friend told me later - "14 hours? Wow, I didn't know PA was farther away then Europe!"
Lori Breandle, Mary Maldonado, Leslie Rodriguez, and Wayne Pomeroy. This was Wayne's last day at DHL in 1998, so the girls were giving him a hard time.
Millie Franco and Millie G. at the Delta terminal waiting to board their flight to Atlanta for the Portlight conference on disaster planning and accessibility.
The Delta assistants did not help Millie G. or Millie F. attach the straps despite asking for help. I explained I had to work hands off as a photojournalist but ended up having to attach the wheelchair straps in order to protect their chairs and ensure their safety while in Atlanta.
-Social Networking Sites like Twitter &
-BLOGS!
-Video, Podcasting
-Customers Reviews
-Social Bookmarking – Digg
-Message Boards, Wiki’s & Forums
There I met Sachlan (right above), a photographer working as customer service. Soon after he saw me taking photos, we jumped into nice discussion about photography activities.
Salam kenal, Sachlan!
The main counter at the Nintendo Customer Center in Redmond, WA.
The rack on the far left had a small pile of Game Boy Micro hats for sale.
AnswerFirst Customer Service Professional, Joan, wrapping gifts at the Champions For Children 2012 Holiday Store.
Friendly and professional help is always conveyed at Parramatta City Library - from the 1970's when this was taken, to today.
January 28 2015, Philadelphia International Airport, airport services employees provide hot coco, water, and juice for travelers.
Merchant Warehouse believes that continued education is the key to ensuring that our customer support staff is able to meet future challenges. The team regularly takes classes on ways to improve and tackle the various challenges that they are faced with each day.
January 28 2015, Philadelphia International Airport, airport services employees provide hot coco, water, and juice for travelers.
Alejandro Cordova sprung to action after an eldery lady fell on an escalator, which sent her bags flying. He made sure the lady was ok, then rounded up her bags and helped her through the arirport. He works for GCA, our cleaning contractor.
Here's my current laptop, for comparison. It was bought about 3 years ago. I baby it, but I did have a tragic accident at home where a cord caught on a door knob and it dropped from my hands (about 4 feet) to the floor. Notice that the case has a much slighter bulge after 3 years of use and one unprotected fall than the two current MacBook Pros I received from the Apple Store.
A 1/2 day program with People Inc.focusing on internal + external customer service, and team building.
Objectives:
Customer Service external:
- Responding in positive & solution-focused ways to customer concerns & questions.
- Development & practice of scripts that can be used with a variety of customers.
- Maintaining positive & proactive dialog + relationships with customers.
Customer Services internal
- Maintaining positive & beneficial communication with peers.
- Techniques & practices to deal with stress.
- Techniques & practices to help co-workers deal with stress.
- Building the entire team to enhance a needed focus on customer service & care while maintaining that People Inc. staff are “The Best There Is!”
January 28 2015, Philadelphia International Airport, airport services employees provide hot coco, water, and juice for travelers.
Cisco's David Critchley on making your customer king.
To find out more about starting up a business or for tips for your exisitng business please visit Business Heroes
This note complaining that "wings were not cooked!!" on a room service tray outside of a hotel room struck me as intriguing. I was wondering why the person chose to complain via a post-hoc handwritten note via simply calling room service and asking for a fresh order of [better] cooked wings, i.e., resolving the problem in the moment vs. complaining about it when it is too late. Was the dissatisfied customer intending to broadcast his / her dissatisfaction to other hotel guests who might walk by and see the note while it was in the hallway (though I suspect the audience would be rather small to begin with, and I wouldn't be surprised if I was the only person - besides room service - who noticed it). If I'd had a piece of paper, I might have been tempted to slide a message "Post it on Yelp.com" under the door ... perhaps this was the kind of scenario envisioned by the service's creators.
Update: after writing what almost amounts to a mini blog post on the caption of this photo, I wrote a blog post with some more thoughts about transmitting and transforming customer dissatisfaction.
January 28 2015, Philadelphia International Airport, airport services employees provide hot coco, water, and juice for travelers.
Young people from across the three START programme sites took part in world host customer service training.
For more information about START visit:- includeyouth.org/support/START
Allow your employees to talk to customers directly on your Page. This not only humanizes your brand, it also spreads the responsibility of customer service in a social way.
Check out this post on Georgetown Cupcake Page. The interaction is totally between a new employee and an eager customer. This is the ‘word-of-mouth’ you are looking for, on social media!
The primary piece of equipment both Millie's were worried about was their joysticks. The joystick on a motorized wheelchair has extremely sensitive electronics.
It's a #HatTrick!! Congrats to our Monroeville Hyundai team for being part of the trifecta, achieving Edmunds.com's Five Star Dealer award for outstanding customer service. #BreedCustomerLoyalty
Great job by Godfather's Pizza to utilize the dead space on the bottom of its pizza boxes to deliver a smile to unsuspecting customers.
A 1/2 day program with People Inc.focusing on internal + external customer service, and team building.
Objectives:
Customer Service external:
- Responding in positive & solution-focused ways to customer concerns & questions.
- Development & practice of scripts that can be used with a variety of customers.
- Maintaining positive & proactive dialog + relationships with customers.
Customer Services internal
- Maintaining positive & beneficial communication with peers.
- Techniques & practices to deal with stress.
- Techniques & practices to help co-workers deal with stress.
- Building the entire team to enhance a needed focus on customer service & care while maintaining that People Inc. staff are “The Best There Is!”
Todd Mackey, a regional sales manager at Honeywell, explains the use of a welding helmet during the Customer Appreciation Day at the General Services Administration store at Joint Base Elmendorf Richardson, Alaska, July 25, 2018. The helmet is designed to be used with a powered respirator to provide respiratory protection when a worker is welding. (U.S. Air Force photo by Airman 1st Class Jonathan Valdes Montijo)