View allAll Photos Tagged CustomerService
This is the SEVENTH replacement monitor Dell has sent me in the past year and this is the condition it arrived in.
After people were lined up to board, watching Millie F., Millie G and myself race to prepare the chairs without assistance 1 man in uniform began helping us wrap the chairs to speed boarding up.
I stopped by the Alltel cell phone store to see why my photos were not being sent from my cameraphone to my email. Fortunately I got LaToya--the young lady who had sold the phone to my husband 3 days earlier--who worked until she got the problem corrected. Thanks, LaToya! You're the lady!
Bunnings Warehouse... the hardware giant of Australia! Bec wished we well as we left the Kirrawee store...
Obviously chosen to welcome and farewell people for her bubbly personality. Today was the "Bunnings Family Fun Day" and it was charity, so let me be the first to congratulate Bunnings...a organisation that does plenty to serve the community!
See her smile and all other details... BIG!!
This picture is 40 in my 100 strangers project , I’m doing it in 100 consecutive days. Find out more about the project and see pictures taken by other photographers at www.100Strangers.com"
40 down 60 to go...
This is from day 2 of the wait. We knew the weather was clear in Faial so our hopes were high . . . There was supposedly going to be flight, specially scheduled 24 hours in advance but no flight ever showed up and no one at check in knew anything about it. Not surprisingly about the time it was going to depart they announced it was cancelled. Another 3 hours at the airport and 1.5 hours on the bus wasted.
*Ahem* Is this thing on...
(Feedback whine ... ) "Aaah!"
*koff koff koff*
(*Ahem*) - "You've bled with Wallace.... Now bleed with me!" ^_^;
For those of you good little boys and girls (and gurls ^_^; ) on Facebook, last Friday was Slurpee Purple Friday, where you if you friended the official Slurpee on Facebook, you would see on their profile on Friday, Novembe 26th, a coupon you could print out for a small size Slurpee, but it was only valid at participating 7-Eleven stores. (I'm assuming company owned - You don't see a lot of those here. My corner of Northern California only has three serving a community of over 200,000.)
Anyway, I was one of the unfortunate ones whose coupon wasn't honored. Did I let that stop me? No!
Armed with my trusty Samsung Captivate, I hopped back onto Facebook, they had the 7-Eleven customer service number up, and after exiting the parking lot (Making a note of the store address), I called them up, and had my concerns addressed by "Jay" from their customer service department.
He took down my information, including the address, time of the visit, and they were totally on point and aware of the issues some of us were having.
And the best part, he told me they would mail me out a coupon - Today, just six days afterward, I received two coupons for medium Slurpees, and a letter expressing their apology, and that the issue has been noted, entered into their database, and passed on to the local market office for my region. ^_^;
I'm just happy I got my free Slurpee! ^_^;
(Coupons obscured, and boy-mode name and address obscured due to common sense.)
Watch the Fun You Tube Video of Customer Service Dean Lindsay at: www.youtube.com/watch?v=Y27Lz1liML4
More Videos of Dean in action at: www.youtube.com/user/TheProgressAgent
More info at www.DeanLindsay.com
"Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies - plus he is fun to watch.
Dean Lindsay rocks!"
-- Paul Rosowski,
Teknion
Regional Vice President - Central
"Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation."
-- Geri Barton, Director of Customer Service, World Kitchen LLC
(The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle,
Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Dean's new book is:
The Progress Challenge :
Working and Winning in a World of Change
“If you desire to become a better leader, I recommend you add Dean Lindsay's The Progress Challenge to your leadership toolkit. I especially liked the insight into the life and work of Viktor Frankl as well as Dean's use of humor throughout the book - a valuable and enjoyable read. The Progress Challenge is an honorable challenge that anyone aiming to make a positive difference should take.”
-- Ramon F. Baez
Vice President and Chief Information Officer
Kimberly-Clark Corporation
“If ever there was a right message at the right time, it's Dean Lindsay's book, The Progress Challenge. Dean is right that just changing isn't enough. We've got to make progress! Good ideas and practical examples.”
-- Joe Calloway
Author of Becoming A Category of One
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Dudley borough residents are being advised that the council’s customer service centre will change its opening hours from next month.
www.dudley.gov.uk/welcome/news-in-dudley/march-2012/7-dud...
The key to a successful business is a steady customer base. After all, successful businesses typically see 80 percent of their business come from 20 percent of their customers. Too many businesses neglect this loyal customer base in pursuit of new customers. However, since the cost to attract new customers is significantly more than to maintain your relationship with existing ones, our efforts at Drivehere.com toward building customer loyalty will certainly payoff.
Here are ten reasons why our customers are loyal to Drivehere.com:
We Communicate. Whether it is an email newsletter, monthly flier, a reminder card for a tune up, or a holiday greeting card, we reach out our steady customers.
Customer Service. We go the extra distance and meet customer needs. We have Trained our staff to do the same. Our Customers always remember being treated well.
Employee Loyalty. Loyalty works from the top down. If you are loyal to your employees, they will feel positively about their jobs and pass that loyalty along to your customers. And that's exactly what our employees do in a daily basis.
Employee Training. We Train our employees in the manner that we want them to interact with customers. Empowering our employees always let them make decisions that benefit the customer.
Customer Incentives. Give customers a reason to return to your business. And that's the reason why we have the most aggressive referral program in the market, our customer get a Really financial incentive every time they refer a Friend or co-worker to our company here at Drivehere.com
Reliability. If you say a part will arrive on Wednesday in our service Department, we deliver it on Wednesday. Be reliable. If something goes wrong, we let our customers know immediately.
We are Flexible. We always Try to solve customer problems or complaints to the best of your ability.
People over Technology. We handle our customers issues face to face, here at Drivehere.com we are a family and we belong to the community and that's the reason why we are always one step ahead bringing great customer service experience.
We know our customers . We believe in a great relationship will bring great work space and reality is that our customer are part of our company and we all became a big family.
That's Just a Small piece of what we offer here at drivehere.com
The professionalism of the acquisition workforce is a new focus area in BBP 2.0, which calls it “the most important single factor in the performance of the Defense Acquisition System” and recommends more recognition for excellence in the workforce. Nicholas Emanuel (center), a contract specialist with the Afghanistan Engineer District – South earned the Excellence in Mission Execution Award in the FY12 USACE Excellence in Contracting Awards. Emanuel, shown at work in Afghanistan Oct. 25, deployed from the New York District of USACE to serve in Kandahar. (U.S. Army photo by Jasmine Chopra-Delgadillo, USACE)
Read more on page 153, Army AL&T Magazine armyalt.va.newsmemory.com/
nomnomclub.com/affairs/2011/sm-supermarket-megamall-opens/
SM Supermarket, SM Megamall, A, Grand Opening, Package Counter, Lotto, Customer Services
A 1/2 day program with People Inc.focusing on internal + external customer service, and team building.
Objectives:
Customer Service external:
- Responding in positive & solution-focused ways to customer concerns & questions.
- Development & practice of scripts that can be used with a variety of customers.
- Maintaining positive & proactive dialog + relationships with customers.
Customer Services internal
- Maintaining positive & beneficial communication with peers.
- Techniques & practices to deal with stress.
- Techniques & practices to help co-workers deal with stress.
- Building the entire team to enhance a needed focus on customer service & care while maintaining that People Inc. staff are “The Best There Is!”
This is the SEVENTH replacement monitor Dell has sent me in the past year and this is the condition it arrived in.
AnswerFirst Customer Service Professional, Andrea, wrapping gifts at the Champions For Children 2012 Holiday Store.
Watch the Fun You Tube Video of Customer Service Dean Lindsay at: www.youtube.com/watch?v=Y27Lz1liML4
More Videos of Dean in action at: www.youtube.com/user/TheProgressAgent
More info at www.DeanLindsay.com
"Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies - plus he is fun to watch.
Dean Lindsay rocks!"
-- Paul Rosowski,
Teknion
Regional Vice President - Central
"Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation."
-- Geri Barton, Director of Customer Service, World Kitchen LLC
(The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle,
Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Dean's new book is:
The Progress Challenge :
Working and Winning in a World of Change
“If you desire to become a better leader, I recommend you add Dean Lindsay's The Progress Challenge to your leadership toolkit. I especially liked the insight into the life and work of Viktor Frankl as well as Dean's use of humor throughout the book - a valuable and enjoyable read. The Progress Challenge is an honorable challenge that anyone aiming to make a positive difference should take.”
-- Ramon F. Baez
Vice President and Chief Information Officer
Kimberly-Clark Corporation
“If ever there was a right message at the right time, it's Dean Lindsay's book, The Progress Challenge. Dean is right that just changing isn't enough. We've got to make progress! Good ideas and practical examples.”
-- Joe Calloway
Author of Becoming A Category of One
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com