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Andy Forbes, Head of product at first direct, celebrates first direct's Moneysupermarket 'Supers' wins. We bagged Best Overall Provider and Best Current Account Provider.
BGE secured close to 1,000 external resources days before Hurricane Irene arrived in Maryland, in addition to its own employees and contractors, approximately 3,700 people are currently actively engaged in the restoration effort. More than 200 Call Center reps are dedicated to handling customer calls. If you've lost power, please call 1-877-778-2222. Your patience is greatly appreciated. Call wait may be extended due to high volumes.
For storm updates visit www.bge.com or follow us on facebook.com/mybge and twitter.com/mybge
I've been getting mentions on spammy semi-nude pictures lately. I reported them, and then looked at the forums and saw that people have been complaining about this for the last month. What I was interested getting some explanation of where they thought it was coming from, what they were doing, etc., other than just "we're working on it," which is all I came across on the forums. What I got back was this very unprofessional reply.
(Photos by Mark Warren)
Outstanding Soldiers and civilian employees were recognized during the U.S. Army Garrison Wiesbaden All-Hands Assembly March 28, 2014.
U.S. Department of Agriculture (USDA) Secretary Sonny Perdue tours the IMPACT EXPO which highlights the modernizing for an effective, efficient, customer-focused USDA, Oct. 31, 2019 in the Whitten Patio.
Secretary Perdue and GSA's Anil Cheriyan spoke about how personnel thought all of the USDA agencies are impacting their customers, and about the work of the GSA Centers of Excellence's work with the department.
USDA Photo by Preston Keres
August 1954. Volume 1, Number 10 of Metro-Lines. Metro-Lines was a monthly publication printed for passengers published by Metropolitan Coach Lines.
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
CWA customer service members met with colleagues from around the globe at this year's CWA customer service professionals' conference. In panels and one-on-one conversations, workers talked about improving wages, working conditions, respect on the job and professionalism. Read more: www.cwa-union.org/news/entry/cwa_e-newsletter_feb_20_2014
Social media is a potent tool to unswervingly connect with those who matter the most – the customers! Retailers are interacting with consumers on various social media platforms too. These span across technology, media, leisure, consumer electronics, and auto industry. More details at www.analectic.org/brand-engagement-on-social-media-indust...
Ed Horrell, well known author, speaker and radio host, discussed re-energizing a company’s customer service—and inspiring greater customer loyalty —using the power of kindness.
(Photos by Mark Warren)
Outstanding Soldiers and civilian employees were recognized during the U.S. Army Garrison Wiesbaden All-Hands Assembly March 28, 2014.
U.S. Department of Agriculture (USDA) Secretary Sonny Perdue tours the IMPACT EXPO which highlights the modernizing for an effective, efficient, customer-focused USDA, Oct. 31, 2019 in the Whitten Patio.
Secretary Perdue and GSA's Anil Cheriyan spoke about how personnel thought all of the USDA agencies are impacting their customers, and about the work of the GSA Centers of Excellence's work with the department.
USDA Photo by Preston Keres
Ed Horrell, well known author, speaker and radio host, discussed re-energizing a company’s customer service—and inspiring greater customer loyalty —using the power of kindness.
February 1957. Volume 3, Number 6 of Metro-Lines. Metro-Lines was a monthly publication printed for passengers published by Metropolitan Coach Lines.
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
U.S. Department of Agriculture (USDA) Secretary Sonny Perdue tours the IMPACT EXPO which highlights the modernizing for an effective, efficient, customer-focused USDA, Oct. 31, 2019 in the Whitten Patio.
Secretary Perdue and GSA's Anil Cheriyan spoke about how personnel thought all of the USDA agencies are impacting their customers, and about the work of the GSA Centers of Excellence's work with the department.
USDA Photo by Preston Keres
Sometimes Customer Service means helping with things that aren't under your typical job description.
U.S. Department of Agriculture (USDA) Secretary Sonny Perdue tours the IMPACT EXPO which highlights the modernizing for an effective, efficient, customer-focused USDA, Oct. 31, 2019 in the Whitten Patio.
Secretary Perdue and GSA's Anil Cheriyan spoke about how personnel thought all of the USDA agencies are impacting their customers, and about the work of the GSA Centers of Excellence's work with the department.
USDA Photo by Preston Keres
My Southwark Customer Service Point, the new customer services hub for residents in the Bermondsey area, has opened at 11 Market Place, The Blue, Bermondsey SE16 3UQ.
The customer service point, which encourages self service and assisted self-service, will give Southwark residents access to the full range of council services including council tax and benefits advice, rent enquiries, planning applications refuse and recycling collections.
www.southwark.gov.uk/news/article/1102/my_southwark_sets_...
Photography by AMA
BGE secured close to 1,000 external resources days before Hurricane Irene arrived in Maryland, in addition to its own employees and contractors, approximately 3,700 people are currently actively engaged in the restoration effort. More than 200 Call Center reps are dedicated to handling customer calls. If you've lost power, please call 1-877-778-2222. Your patience is greatly appreciated. Call wait may be extended due to high volumes.
For storm updates visit www.bge.com or follow us on facebook.com/mybge and twitter.com/mybge
Photo source: www.flickr.com/photos/umjanedoan/497374910/ Creative Commons Some Rights Reserved, 2007
creativecommons.org/licenses/by/2.0/deed.en
Created for part of my Student Assistant Customer Service Refresher
Spotted this in St. George, UT. Great example of using appropriate humor to inspire smiles, good feelings, and - who knows - perhaps a bit of spending?!
U.S. Department of Agriculture (USDA) Secretary Sonny Perdue tours the IMPACT EXPO which highlights the modernizing for an effective, efficient, customer-focused USDA, Oct. 31, 2019 in the Whitten Patio.
Secretary Perdue and GSA's Anil Cheriyan spoke about how personnel thought all of the USDA agencies are impacting their customers, and about the work of the GSA Centers of Excellence's work with the department.
USDA Photo by Preston Keres
We took our office mascot, Kris Kristofferson to Sakowitz Furs for cleaning and maintenance. Seriously. The Sakowitz staff was friendly, professional and happy to help us with our fur hand puppet needs.
First Aid Services for your Business,
Training, Sales, Customer Services, Marketing, First Aid Supplies - we really do apply the first aid to your business.
U.S. Department of Agriculture (USDA) Secretary Sonny Perdue tours the IMPACT EXPO which highlights the modernizing for an effective, efficient, customer-focused USDA, Oct. 31, 2019 in the Whitten Patio.
Secretary Perdue and GSA's Anil Cheriyan spoke about how personnel thought all of the USDA agencies are impacting their customers, and about the work of the GSA Centers of Excellence's work with the department.
USDA Photo by Preston Keres
April 1956. Volume 3, Number 6 of Metro-Lines. Metro-Lines was a monthly publication printed for passengers published by Metropolitan Coach Lines.
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Watch the Fun You Tube Video of Customer Service Dean Lindsay at: www.youtube.com/watch?v=Y27Lz1liML4
More Videos of Dean in action at: www.youtube.com/user/TheProgressAgent
More info at www.DeanLindsay.com
"Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies - plus he is fun to watch.
Dean Lindsay rocks!"
-- Paul Rosowski,
Teknion
Regional Vice President - Central
"Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation."
-- Geri Barton, Director of Customer Service, World Kitchen LLC
(The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle,
Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Dean's new book is:
The Progress Challenge :
Working and Winning in a World of Change
“If you desire to become a better leader, I recommend you add Dean Lindsay's The Progress Challenge to your leadership toolkit. I especially liked the insight into the life and work of Viktor Frankl as well as Dean's use of humor throughout the book - a valuable and enjoyable read. The Progress Challenge is an honorable challenge that anyone aiming to make a positive difference should take.”
-- Ramon F. Baez
Vice President and Chief Information Officer
Kimberly-Clark Corporation
“If ever there was a right message at the right time, it's Dean Lindsay's book, The Progress Challenge. Dean is right that just changing isn't enough. We've got to make progress! Good ideas and practical examples.”
-- Joe Calloway
Author of Becoming A Category of One
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Artificial Solutions, the natural language interaction specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that one of its Teneo Virtual Assistants has helped Spanish mobile operator, MásMóvil, win the Web Customer Service category at the Contact Center Awards 2011.
BGE secured close to 1,000 external resources days before Hurricane Irene arrived in Maryland, in addition to its own employees and contractors, approximately 3,700 people are currently actively engaged in the restoration effort. More than 200 Call Center reps are dedicated to handling customer calls. If you've lost power, please call 1-877-778-2222. Your patience is greatly appreciated. Call wait may be extended due to high volumes.
For storm updates visit www.bge.com or follow us on facebook.com/mybge and twitter.com/mybge
Dear Shurtape:
I have a roll of tape that I inherited (more like stole) from my father about 15 years ago. I'm not sure how long he had it, could have been another 15 years or longer. I use it only every so often, but it is the best tape I've come across and now I'd like to purchase another roll for the next 15 years. Unfortunately there is no identifying information on the inside of the roll, see attached picture. Do you have any thoughts on how I can identify this tape and order another roll?
Thanks,
reuben
Hello Reuben:
Thank you for your inquiry. This tape appears from the photo to be our PC 628. It is a great tape but I do have to advise you that generally it is not meant to last for the time period you mention. Actually tape has a shelf life of one year although you often will be able to use it much longer. One of our distributors will sell this online by the roll. They are TSL at Phone - 256.533.7025.
I hope this is helpful.
Best regards,
Fredia Scruggs
Customer Service Manager
Shurtape Technologies, LLC
Hold Strong.
Great customer service comes from the heart.
Jetco's customer service team can help you find the best vehicle to safely transport your cargo, as promised.
Charleston photo two of two. This one is from the Charleston airport, the airport of rocking chairs (must be a southern thing). Smallest airport I have ever been to. There were only about 10 gates, making it impossible to miss your flight. They could really use somewhere else to eat once you are past security. Although, I would gladly take the lack of food options for their security speed. I flew through the line in minutes, I guess that's the benefits of a tiny airport.
The real bonus was when I arrived early for my flight and they switched my flights around to get me back at an earlier time (I didn't even have to ask). Instead of flying up to NYC and then catching a plane back down to Baltimore, they sent me to Charlotte to pick up a flight. Charlotte Douglas International Airport, now that's a cool airport. Unfortunately, my flight in Charlotte ended up being late. Partially due to the flight and partially to the women who had a conniption when she was asked to check her obnoxiously large bag. Really, is it ever appropriate to cry over luggage? Even so, I got to sit in the aisle of an exit row and stretch out my legs. Great customer service, thanks U.S. Airways.