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We can't believe that it's October tomorrow. So long September! #BusyMonth #FortCollinsWindowCompany #Hustling #CustomerService (via Twitter twitter.com/focowindows/status/781872177075392512)

CHRYSLER CONCORDE LX STANDARD EQUIPMENT

 

Some reviews about this car

 

ehicle

2000 Chrysler Concorde LX 4dr Sedan

 

Review

Bought the car in 2001 with 60,000 miles already on it. He drove it mainly back and forth to work everyday (100 miles) So it racked up miles quickly. In 2006 he gave it to my sister with 260k who promptly ATTEMPTED to destroy it, she knocked out the bottom of the windshield washer fluid reservoir, crashed it into a ditch, backed it up into another car, and fried the A/C jumping it the wrong way. I got it in 09 with 280k. I still runs...and sprints, beautifully. People rap on the engine a lot and admittedly mines broke two, and interior rod snapped but that couldn't stop this car. It doesn't have quite as much acceleration as I would like but it is a massive car. It also gets 31 mpg highway..

   

EMISSIONS CERTIFICATION

LEV certified (2.7L engine/4-speed auto trans)

EPA FUEL ECONOMY RATINGS

City 20/hwy 28 (2.7L engine/4-speed auto trans)

EXTERIOR

Body-side moldings

Door sill moldings

Halogen projector headlamps w/time delay shutoff

Fog lamps

Dual pwr mirrors

Solar-control glass

Windshield wipers w/variable intermittent feature

Body-color door handles

INTERIOR

Premium cloth front bucket seats w/manual adjustable driver lumbar support

8-way pwr driver seat

Rear bench seat w/trunk pass-through

Rear seat armrest w/storage, cup holder

Full-length console w/cup holders

Full floor carpeting

Front/rear floor mats w/driver-side tie-down

Tilt steering column

Instrument cluster-inc: 120 mph speedometer, tachometer

Pwr door locks w/speed sensitive locking feature

Pwr windows w/driver-side 1-touch-down feature

Keyless entry system w/2 transmitters

Speed control

Pwr trunklid release

Air conditioning

Rear heat/AC vents

Rear window defroster

Electronic AM/FM stereo w/cassette-inc: 4-speakers

Integrated rear window antenna

Locking glove box

Day/night rearview mirror

Sunvisors w/covered visor vanity mirror

Passenger assist handles

Lighting-inc: front reading lamps, rear reading lamps, trunk lamp

Illuminated entry

Cargo compartment dress-up

Trunk pull-down strap

Inside emergency trunk release

MECHANICAL

2.7L DOHC MPI 24-valve V6 engine

4-speed automatic transmission w/OD

Brake transmission interlock

Front wheel drive

500-amp maintenance-free battery w/run-down protection

120 amp alternator

Standard duty cooling

4-wheel independent touring suspension

P225/60R16 all-season touring BSW SBR tires

Compact spare tire

16" x 7" black wheels w/covers

Pwr rack & pinion steering

Pwr 4-wheel disc brakes

17.0 gallon fuel tank w/tethered cap

SAFETY

Driver & front passenger airbags

Height-adjustable front shoulder belts

3-point rear center safety belt

Upper child seat tether anchors

Rear door child safety locks

Dual-note horn

CHRYSLER CONCORDE LX WARRANTY INFORMATION

 

Drivehere.com

18 month/18,000 miles powertrain warranty All warranty repairs are done in the house $100.00 deductible on the engine and transmission 18 meses o 18,000 milas de transmision y motor Las reparaciones de garantia se hacen en el local $100.00 deducible de transmision y motor.

Powertrain

 

If you use this image (Customer service is everything), please link back to the original source:

 

bentremblay.com/en/customer-service-is-everything

 

Thanks!

I've ordered some Moo Mini Cards and I wrote a small article judging their quality and mentioning how the edges weren't cut as smoothly. Imagine my surprise when I got an E-Mail from Moo apologizing for the quality issues and informing me that they will send me another batch of my Moo Minicards to set it straight. Wow! Impressive customer service. I didn't even send them anything. I guess they are constantly scanning the interweb for comments on the quality of their products. Good job Moo!

 

Read about it here

Former (yes former) Longs Drug Store located at 35720 Fremont Blvd. in Fremont,CA. The building is now occupied by a CVS Pharmacy. I was rather impressed with the remodel CVS did to the interior of this store, however the lack of employees sure didnt make the remodel noticable to customers. I saw one person leave the line with their basket full of items while two more customers patiently waited it out. There was nobody else opening a register despite it being about 3:00PM on a Saturday afternoon. Seeing the lack of customer service really made me realize that while a remodel seems like a good way to introduce customers to the CVS name the service should be exceptionally well at least to start off. Since Im a Walgreens shareholder I feel like the company (Walgreens) is best off especially with Longs gone and CVS and Rite Aid battling it out for poor customer service in the East Bay Area.

New initiative from PT Kereta Api, state-owned train company: improvement for service to customers.

 

Location: Bandung Train Station.

Citrus Restaurant - pool island

Restaurant

 

Le Meridien Pyramids

El Remaya Square - Pyramids

PO Box 25 Pyramids

Cairo, 12561

Egypt

 

www.starwoodhotels.com/lemeridien/property/overview/index...

 

customerservice.01807@lemeridien.com

 

2-3377-7070

 

The entrance, which does, in fact, exist.

This is your opportunity to get into the vehicle of your dreams, we are going to say " yes" when other say "No", is not our philosophic way to handle business and that's the reason why we want to invite you to visit our location here in Conshohocken PA and get the vehicle that you are looking for, this is a beautiful mercury sable 2002 and you can lease this vehicle so you can own it in only 36 months, get on the bus, ask a friend, do not waist more time or just call us and we will find a way to help you out and send you back home in this car today!!!!!!!!!!!!!

 

Call now, 610-239-7300 and get a vehicle today!!!!!

 

Review

 

Back in 1986, the Sable was radical. With smooth, aerodynamic contours, a snazzy light bar in place of a grille, and what appeared to be a pillarless roof, it made a strong styling statement. Today's car is a shadow of its former self, reflecting parent Ford Motor Company's uncertainty about what "Mercury" means. Is it a luxurious Ford, a cut-rate Lincoln or something entirely different? Sable is none of these things, but it is a solid value in the mid-size marketplace.

 

Selecting the Mercury Sable over the Ford Taurus comes down to styling. Which set of headlights and taillights do you like best? Otherwise, the cars are essentially identical. And this isn't a bad thing, mind you, because these are solid choices as far as domestic mid-size cars go.

 

The Sable is available as a sedan or station wagon in GS or LS form. For 2002, Sable powertrains include a 3.0-liter Vulcan V6 and a 3.0-liter Duratec V6. The main difference between the two is the cylinder heads; the base Vulcan has two valves per cylinder, while the Duratec has four. The four-valve motor makes 200 horsepower while the base engine makes do with 157 horsepower. Both engines meet Low-Emissions Vehicle (LEV) standards in California and 13 Northeastern states.

 

With the optional Duratec V6 putting the power down through the front wheels, the Sable is actually quite sporting. The engine features a wide power band with tons of low-end torque. Reaching the upper end of the tachometer, the engine emits a nasty growl and a notable amount of torque steer during upshifts.

 

We give the Sable high marks in the ride and handling department. On the road, the car transmits truly usable feedback to the wheel, letting the driver know what is happening with the tires. The Sable has a compliant suspension with excellent rebound shock valving for spirited canyon driving, yet without the harshness that can render a cross-country drive drudgery. Drive the Sable into a turn, prod the throttle and the car responds in a predictable manner. Yet on the highway, passengers are treated to a comfortably smooth ride.

 

The Sable has earned a good reputation for safety, thanks to its solid performances in crash testing. Mercury builds on that rep with an Advanced Restraints System (ARS). This system adapts airbag deployment depending upon impact severity, safety-belt usage and driver-seat position. The ARS includes safety-belt pre-tensioners and retractors. Head-and-chest side airbags are optional for front occupants. Other safety goodies include a standard emergency trunk release and available traction control.

 

Inside, the Sable has power-adjustable accelerator and brake pedals. With the touch of a button, the brake and accelerator pedals can, together, be horizontally adjusted up to 3 inches toward the driver from the standard location to provide added driving comfort for a wider range of drivers. Audio and climate controls are grouped logically and are easy to use thanks to large, square buttons, arranged in a conventional grid. The flip/fold console in the six-passenger Sable folds down flat to the floor allowing easy access to the controls on the lower part of the dashboard.

 

We've always liked the functionally pleasing Sable and Taurus, but traditionally thought the dynamic and dependable Honda Accord and Toyota Camry outgunned them. Today, the gap is considerably narrower when comparing the Mercury and Ford to the Japanese family sedan benchmarks. Furthermore, you can get a Sable wagon if you desire -- no such choice exists with the Accord or Camry. Now if they just made the wagon's four-wheel disc brakes available on the sedan.

Der Innovation Award für Customer Service geht an Nielsen. Kenneth Rabolt, Chief Data Architect, nimmt den Preis von Jay Johnson, CEO und Präsident Software AG Nordamerika, entgegen.

 

Nielsen Chief Data Architect Kenneth Rabolt receives the Innovation Award for Customer Service from Software AG North America President and CEO Jay Johnson.

Cover for the May1953 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.

 

The full issue of this issue of PERyScope can be viewed as a PDF document at libraryarchives.metro.net/DPGTL/employeenews/PERy_1953_Ma...

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

Pontiac Sunfire 2005 2 doors ! here at Drivehere.com in Conshohocken PA

 

$500.00 THAT'S IT, NO SCAM, NO HASSLE, JUST $500.00, Drive away Today!!!!!!!!!!

 

*** TOP 10 REASONS OF THE LIFE CHANGING PROJECT***

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PONTIAC SUNFIRE SE STANDARD EQUIPMENT

 

EPA FUEL ECONOMY RATINGS

City 22/hwy 32 (2.2L engine/5-speed manual trans)

City 23/hwy 32 (2.2L engine/4-speed auto trans)

City 23/hwy 29 (2.2L engine/3-speed auto trans)

City 22/hwy 32 (2.4L engine/5-speed manual trans)

City 21/hwy 28 (2.4L engine/4-speed auto trans)

EXTERIOR

Soft fascia front/rear bumper

Rear deck-lid spoiler

Body-side molding

Rocker panel molding

Composite halogen headlamps

Daytime running lamps

Dual sport breakaway mirrors (LH remote/RH manual)

Soft-Ray tinted glass

Wet-arm windshield wipers w/fixed delay pulse feature

INTERIOR

Cloth reclining front bucket seats

Easy-entry front passenger seat feature

3-passenger full-folding rear seat w/integrated headrests

Front storage console w/armrest

Cup holders-inc: (2) in front, (2) in underside of console storage lid

Front/rear carpeted floor mats

4-spoke sport steering wheel

Instrumentation-inc: analog speedometer, tachometer, digital odometer, trip odometer, coolant temp & fuel gauges

Headlamp-on warning light

PASSLock theft-deterrent system

Air conditioning

Rear seat heat ducts

Rear window defogger

ETR AM/FM stereo w/cassette

Rear fixed mast antenna

Front door map pockets

Dual visor vanity mirrors

Lockable glove box

Fully carpeted luggage compartment

MECHANICAL

2.2L (133) MPFI 4-cyl engine

5-speed manual transmission w/OD

Front wheel drive

Delco Freedom battery w/rundown protection

GM computer command control

MacPherson strut front suspension

Trailing tubular control arm w/twist beam rear suspension (2000)

P195/70R14 all-season SBR BSW tires

Compact spare tire

14" custom bolt-on wheel covers

Pwr rack & pinion steering

Pwr front disc/rear drum brakes

4-wheel anti-lock braking system (ABS)

14.3 gallon fuel tank

Stainless steel exhaust system

NOTE

**ALL STANDARDS ARE 2001 UNLESS OTHERWISE NOTED**

SAFETY

Driver & front passenger airbags

3-point front/rear passive safety belts

Rear shoulder belt child comfort guides

Rear child safety seat top tether anchor

PONTIAC SUNFIRE SE WARRANTY INFORMATION

 

Drivehere.com

18 month/18,000 miles powertrain warranty All warranty repairs are done in the house $100.00 deductible on the engine and transmission 18 meses o 18,000 milas de transmision y motor Las reparaciones de garantia se hacen en el local $100.00 deducible de transmision y motor.

Powertrain

All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. The price for listed vehicles as equipped does not include charges such as: License, Title, Registration Fees, State or Local Taxes, Dealer Prep, Smog Fees, Credit Investigation, Optional Credit Insurance, Physical Damage of Liability Insurance, or Delivery Fees. DEALER makes no representations, expressed or implied, to any actual or prospective purchaser or owner of this vehicle as to the existence, ownership, accuracy, description or condition of the listed vehicle's equipment, accessories, price, specials or any warranties. Any and all differences must be addressed prior to the sale of this vehicle.

1952.

 

Promotional bifold pamphlet informing passengers of the Los Angeles Transit Lines and local Pacific Electric Railway lines that a free token will be provided upon presentation of a transfer and and purchase of a ticket at the Paramount box office.

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

Day 2 Training with Doug Callander

23 July 2013

 

Cover for the April 1953 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.

 

The full issue of this issue of PERyScope can be viewed as a PDF document at libraryarchives.metro.net/DPGTL/employeenews/PERy_1953_Ap...

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

Washington State Department of Transportation Toll Division Director Craig Stone (right) talks with Seattle Times reporter Mike Lindblom about the customer service center launch.

www.youtube.com/user/wholesalenashville

 

From Consumer Guide Automotive (http://consumerguideauto.howstuffworks.com/2009-dodge-journey.htm) -

  

Vehicle Highlights

 

With the 2009 Dodge Journey, Dodge finally enters the crossover SUV market. Journey slots between Dodge's Nitro and Durango midsize SUVs. Unlike Nitro and Durango, Journey is a car-type SUV that sits lower to the ground and has a less off-road-capable drivetrain and suspension than those vehicles. Journey seats five in base trim, and up to seven with the Flexible Seating Group that includes a 50/50 split third-row seat. Three models are offered. The base SE has a 2.4-liter 4-cylinder engine and comes only with front-wheel drive. Uplevel SXT and R/T models have a 3.5-liter V6 and are available with front- or all-wheel drive. Base models have 16-inch wheels. Front drive SXTs have 17-inch wheels and a sport suspension. All-wheel-drive SXTs and all R/Ts have 19-inch wheels and a more-performance-oriented suspension. Available safety features include ABS, traction control, antiskid system, curtain side airbags that cover all seating rows, and front side airbags. Storage features include an available flat-folding front passenger seat with an under-cushion storage bin, storage bins in the second-row foot well, and underfloor storage in the cargo area. Also available are second-row seats with built-in child-safety cushions, a beverage-chilling glove box, and a navigation system. Chrysler's uconnect multimedia suite, which has a 20-gigabyte hard drive for storing pictures and digital music files, is optional.

COMPETITION

 

Consumer Guide Automotive places each vehicle into one of 18 classes based on size, price, and market position. Larger than Compact SUVs, Midsize SUVs offer a mix of car- and truck-type construction, V6 and V8 power, and up to eight-passenger seating. This class also includes crossover vehicles.

 

Our Best Buy choices are the Chevrolet Traverse, Honda Pilot, GMC Acadia, Mazda CX-9, and Saturn Outlook. Our Recommended picks are the Dodge Journey, Ford Flex, Hyundai Santa Fe, and Toyota Highlander.

 

New or significantly redesigned models include the Chevrolet Traverse, Dodge Journey, Ford Flex, Kia Borrego, Nissan Murano, and Toyota Venza. The Hummer H3 adds a crew-cab pickup truck bodystyle for 2009, while the Dodge Durango adds a gas/electric hybrid model.

Day 2 Training with Doug Callander

23 July 2013

 

I'm happy to help you today blah de blah de blah WHY ARE YOU BOTHERING ME?

 

Sometimes we can get a little punchy at work.

Sending my Ricoh back to have them address the dust speck... Follow the progress on my blog at www.strayfoto.com/blog

Cover for the March 1953 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.

 

The full issue of this issue of PERyScope can be viewed as a PDF document at libraryarchives.metro.net/DPGTL/employeenews/PERy_1953_Ma...

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

It's nearly midnight at our local High Street's Dominoes pizza and yet still this customer assistant manages a smile.

 

As seen from the bus stop outside returning from a social work conference and waiting for the N91 back home.

circa 1978,

 

Cover for a trifold pamphlet advertising the Southern California Rapid Transit District's Tourist Pass, a pass which could be purchased for use for 3 - 15 days ($3 - $15), enabling tourists to travel throught Los Angeles on SCRTD buses at a discounted price.

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

Our wii broke, and Nintendo is close by, so I took it directly to their customer service center. It's just a small lobby, but there's some cool Nintendo history there.

May 1959

 

A Los Angeles Metropolitan Transit Authority rider's guide for the San Fernando Valley. This guide highlights some of the main tourist attractions in the San Fernando Valley and includes a map of LAMTA service in the area on the other side.

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

Part of a pamphlet advertising park and ride service provided by the Southern California Rapid Transit District to the Hollywood Bowl.

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

ADPC's industrial zone, Kizad, has successfully earned its ISO 10002:2004 certification for the third consecutive year, proving excellence in quality management, customer satisfaction and guidelines for handling complaints.

  

The recertification audit was carried out by Lloyds Register of Quality Assurance (LRQA) who, once more, rated Kizad's customer complaints handling system as being highly mature, showing innovative infrastructures that even exceed the requirements of ISO 10002:2004 international standards.

  

- See more at: www.adpc.ae/en/news/media-centre/press-releases/kizad-mak...

Supra Boats (@SupraBoats) has chosen Lauderdale Lakes Chicago as the official dealer for Northern Illinois, Fox River and Chain O' Lakes areas.

 

A Northern Illinois boat dealership going above and beyond in customer service, Lauderdale Lakes Chicago, was the perfect choice for a Supra Boats dealership in this water sports entrenched region of the Midwest. Just like Supra Boats goes beyond better in everything they do, the Lauderdale Lakes' goal is to over deliver for everyone who comes through the door. The Chicago store is the newest Lauderdale Lakes location, perfectly situated near the popular Fox River and Chain O’ Lakes to provide a new level of refined high performance and superior customer attention to wake boaters. They are furthering this high class, high service focus by offering luxury performance boats from a 6-time NMMA Excellence in Customer Satisfaction Award winner, Supra Boats. Stop by the Prairie Grove store and experience the new 2012 Supra Boats boats at Lauderdale Lakes Chicago today.

 

Additional Links

Lauderdale Lakes Chicago Facebook Fan Page

Lauderdale Lakes Marina Web Site

Photos of Lauderdale Lakes Chicago on Supra’s Flickr Channel

 

With attention to detail as their claim to fame, Lauderdale Lake Chicago prides themselves on personal customer relationships. “Our customers are all known by name and are treated like family,” explained Don Schnurr, Sales Manager at Lauderdale Lakes Chicago. According to Schnurr, that has been the root of the success Lauderdale Lakes Marina in Elkhorn, WI has enjoyed for over 30 years. He has the Chicago store on the same path and he believes this dedication to customer service is producing the same result.

 

Opened in January of 2011, Lauderdale Lakes Chicago consists of a 10,000 square foot dealership on seven acres. The Lauderdale Lakes Marine family of owners were the reason for the additional facility and they were considered at every step from concept to design to construction. The Illinois address gives many existing Lauderdale Lakes Marine customers access to the high caliber of service and products they are accustomed to, near their homes. The Prairie Grove property was designed for easy entry and exit even when trailering a boat. The showroom was even built with heated floors to make new and returning customers as comfortable as possible when they visit.

 

Lauderdale Lakes Chicago is staffed with 11 dedicated individuals who personify the Lauderdale Lakes motto, "Our success depends on the satisfaction of everyone who walks through the door.  That is our goal and we strive to make it happen every day." From an experienced and certified service department to knowledgeable friendly sales people, Lauderdale Lakes Chicago employees are focused on providing a superior experience before, during and for many years after the sale.

 

Just like their customer base inspired the Lauderdale Lakes Chicago dealership, Lauderdale Lake Marina cites their owner family as a major factor in their decision to offer Supra Boats at the Prairie Grove location. By adding Supra wakeboard boats to the line-up, Lauderdale Lakes Chicago believes they are able to offer the kind of refined interior experience, pro level performance and decorated customer service that they themselves would build into a water sports boat.

 

When asked about his newest dealer, Rick Tinker, President of Skier’s Choice, manufacturer of Supra Boats, responded this way. “They know their water sports boats in Northern Illinois so we knew we needed an extremely strong dealer in this area.” Tinker continued, “Lauderdale Lakes was a perfect choice for this market, because of their longstanding relationship with Supra, and their proven customer service track record.”

 

Visit Lauderdale Lakes Chicago in Northern Illinois to test the Supra Boats “beyond better” claim.

 

About Lauderdale Lakes Chicago: We aim to provide a true ownership experience that will satisfy every one of our customers. For over 30 years our boat dealerships have been providing service to our customers in the Northern Illinois and Southern Wisconsin areas. Lauderdale Lakes Motto is "Our success depends on the satisfaction of everyone who walks through the door.  That is our goal and we strive to make it happen every day." Visit us Lauderdale Lakes Chicago, 2101 Route 176 Prairie Grove, IL 60012, call us at 815-788-1111, email Don Schnurr don@lauderdalelakesmarina.com or check us out online at www.lauderdalelakesmarina.com/.

NYC DOT kicks off Customer Service Week 2014 with an event on 10/3/14.

This is your opportunity to get into the vehicle of your dreams, we are going to say " yes" when other say "No", is not our philosophic way to handle business and that's the reason why we want to invite you to visit our location here in Conshohocken PA and get the vehicle that you are looking for, this is a beautiful mercury sable 2002 and you can lease this vehicle so you can own it in only 36 months, get on the bus, ask a friend, do not waist more time or just call us and we will find a way to help you out and send you back home in this car today!!!!!!!!!!!!!

 

Call now, 610-239-7300 and get a vehicle today!!!!!

 

Review

 

Back in 1986, the Sable was radical. With smooth, aerodynamic contours, a snazzy light bar in place of a grille, and what appeared to be a pillarless roof, it made a strong styling statement. Today's car is a shadow of its former self, reflecting parent Ford Motor Company's uncertainty about what "Mercury" means. Is it a luxurious Ford, a cut-rate Lincoln or something entirely different? Sable is none of these things, but it is a solid value in the mid-size marketplace.

 

Selecting the Mercury Sable over the Ford Taurus comes down to styling. Which set of headlights and taillights do you like best? Otherwise, the cars are essentially identical. And this isn't a bad thing, mind you, because these are solid choices as far as domestic mid-size cars go.

 

The Sable is available as a sedan or station wagon in GS or LS form. For 2002, Sable powertrains include a 3.0-liter Vulcan V6 and a 3.0-liter Duratec V6. The main difference between the two is the cylinder heads; the base Vulcan has two valves per cylinder, while the Duratec has four. The four-valve motor makes 200 horsepower while the base engine makes do with 157 horsepower. Both engines meet Low-Emissions Vehicle (LEV) standards in California and 13 Northeastern states.

 

With the optional Duratec V6 putting the power down through the front wheels, the Sable is actually quite sporting. The engine features a wide power band with tons of low-end torque. Reaching the upper end of the tachometer, the engine emits a nasty growl and a notable amount of torque steer during upshifts.

 

We give the Sable high marks in the ride and handling department. On the road, the car transmits truly usable feedback to the wheel, letting the driver know what is happening with the tires. The Sable has a compliant suspension with excellent rebound shock valving for spirited canyon driving, yet without the harshness that can render a cross-country drive drudgery. Drive the Sable into a turn, prod the throttle and the car responds in a predictable manner. Yet on the highway, passengers are treated to a comfortably smooth ride.

 

The Sable has earned a good reputation for safety, thanks to its solid performances in crash testing. Mercury builds on that rep with an Advanced Restraints System (ARS). This system adapts airbag deployment depending upon impact severity, safety-belt usage and driver-seat position. The ARS includes safety-belt pre-tensioners and retractors. Head-and-chest side airbags are optional for front occupants. Other safety goodies include a standard emergency trunk release and available traction control.

 

Inside, the Sable has power-adjustable accelerator and brake pedals. With the touch of a button, the brake and accelerator pedals can, together, be horizontally adjusted up to 3 inches toward the driver from the standard location to provide added driving comfort for a wider range of drivers. Audio and climate controls are grouped logically and are easy to use thanks to large, square buttons, arranged in a conventional grid. The flip/fold console in the six-passenger Sable folds down flat to the floor allowing easy access to the controls on the lower part of the dashboard.

 

We've always liked the functionally pleasing Sable and Taurus, but traditionally thought the dynamic and dependable Honda Accord and Toyota Camry outgunned them. Today, the gap is considerably narrower when comparing the Mercury and Ford to the Japanese family sedan benchmarks. Furthermore, you can get a Sable wagon if you desire -- no such choice exists with the Accord or Camry. Now if they just made the wagon's four-wheel disc brakes available on the sedan.

A customer fills out the application form to be one of the first to get Good To Go! passes.

 

For more information visit www.goodtogo520.org.

May 1959

 

A Los Angeles Metropolitan Transit Authority rider's guide for the San Fernando Valley. This guide highlights some of the main tourist attractions in the San Fernando Valley and includes a map of LAMTA service in the area on the other side.

 

This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/

Moomba Boats @MoombaBoats is being recognized for outstanding customer service for the 7th year in a row with the 2012 Marine Industry CSI Award from NMMA.

 

The National Marine Manufacturers Association (NMMA) announced Moomba Boats as a recipient of the 2012 Marine Industry CSI Award today. That makes it 7 years in a row for this performance oriented “No Worries” water sports boat brand. Moomba Boats, is the only value-class inboard wake boat brand recognized on its own for excellence in customer satisfaction, as part of NMMA’s Customer Satisfaction Index (CSI) program.

   

Additional Links

 

Moomba Web Site

 

NMMA Web Site

 

IBEX Web Site

 

Moomba Boats will be acknowledged during the annual Industry Breakfast at the 2012 International Boat Builders’ Exhibition and Conference (IBEX) in Louisville, Kentucky.

 

The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by customers purchasing a new boat or engine during the period between April 1, 2011 and March 31, 2012. Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed more than 32,000 consumers.

 

“The fact that a value-class water sports boat brand can earn a customer service award like this is pretty amazing,” explains Rick Tinker, President of Skier’s Choice. “But to do it 7 years in a row? That is a first! Moomba was the only stand-alone value- performance brand to win this year, let alone seven times.”

 

The exclusive power plant for Moomba Boats, Indmar Marine Engines, was also the only manufacturer in their segment to earn this coveted customer service award.

 

“It is an honor to recognize these manufacturers for their outstanding focus on the creation of quality products and an enjoyable customer experience,” notes Terry Leitz, NMMA’s director of CSI programs. “Recipients of the CSI Awards are leading the recreational boating industry forward by ensuring feedback from their customers is an integral part of their planning and manufacturing functions.”

On Saturday afternoon my daughter and I swung by the Cheesecake Factory for a to-go dinner in between a spa appointment and my son’s football scrimmage. I got my favorite entrée, Jamaican Pepper Shrimp, and she got a chicken dish. Because I believe in loving myself, I also ordered a slice of key lime cheesecake.

 

I was heartbroken to get home to find my key lime cheesecake was not in the bag...but Cheesecake Factory managed to save the day and strengthen my loyalty in the process. Read my blog post to see how Cheesecake Factory WOWed me!

 

myragolden.wordpress.com/2012/08/21/cheesecake-factory-cu...

dont you feel like this sometimes? no...me neither!

Mr. Victor Lopez received the Customer Service Excellence Award.

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