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The Library held a series of staff development sessions for Access Services at the new Library Administrative Center which included healthy and productive conversations about challenged books, the freedom to read, and self-care strategies to manage workplace stresses. Staff also had an opportunity to ask Library leadership any questions that were on their mind. Light refreshments, lunch, and activities were provided throughout the day.
September 21st and 22nd, 2022.
Photo courtesy: Everett Blackmon
Uploaded by: Cody Fink
Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
November 1953, Volume 1, Issue 1 of Metropolitan Coach Lines', Metro-Lines. Metro-Lines was a monthly bifold pamphlet printed for passengers of the Metropolitan Coach Lines informing the public about changes in service and current events.
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Lane Becker and Thor Muller from getsatisfaction.com explain how taking a customer-centric view in our business can only help but improve the customer service we can deliver.
Note: identical bad weld to the one on my vehicle. A Manufacturer's Fault that Mercedes agrees requires a recall in the USA to put right, but apparently not in the UK? This says alot about the relative importance given by US organisations to customer relations compared to companies in the UK, or is that they don't think comsumers in the UK are willing to sue for damages as much? I think I have a good case given the evidence to support a claim has been extensively documented by Mercedes Benz themselves! :-)
Mercedes Document Relating to Faulty Catalytic Converters
Once you dig deeper it's quite amazing what you find out! The reason Mercedes-Benz took about these voluntary recalls in the United States of America was because the United States of America took out a civil action against them!
It appears this agreement was reached in what you could call an Out of Court Settlement between the United States Department of Justice and Mercedes-Benz in the USA.
Mercedes-Benz USA, LLC and DaimlerChrysler AG Settlement Fact Sheet
Help me pay for my next exhaust system which will be custom made! visit www.mobepoker.co.uk
Queen Anne’s County Maryland Farm Service Agency Key Program Technician Jessica Clarke talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Watch the Fun You Tube Video of Customer Service Dean Lindsay at: www.youtube.com/watch?v=Y27Lz1liML4
More Videos of Dean in action at: www.youtube.com/user/TheProgressAgent
More info at www.DeanLindsay.com
"Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies - plus he is fun to watch.
Dean Lindsay rocks!"
-- Paul Rosowski,
Teknion
Regional Vice President - Central
"Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation."
-- Geri Barton, Director of Customer Service, World Kitchen LLC
(The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle,
Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES
Dean sees an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning ideas, recommendations, solutions, products, services - even ourselves - as PROGRESS in minds of those we wish to inspire to action. All must be positioned as Progress and NOT Change. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and "BE PROGRESS".
Dean is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean Lindsay's best selling business book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine.
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others. Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Dean's book on building priceless business relationships that he wrote the book's foreword.
A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics and the Board of Directors of the UNT Alumni Association.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Dean's new book is:
The Progress Challenge :
Working and Winning in a World of Change
“If you desire to become a better leader, I recommend you add Dean Lindsay's The Progress Challenge to your leadership toolkit. I especially liked the insight into the life and work of Viktor Frankl as well as Dean's use of humor throughout the book - a valuable and enjoyable read. The Progress Challenge is an honorable challenge that anyone aiming to make a positive difference should take.”
-- Ramon F. Baez
Vice President and Chief Information Officer
Kimberly-Clark Corporation
“Dean Lindsay is thinking big. Read this inspirational book and you will too.”
-- Michael Port
Author of The Think Big Manifesto
and Book Yourself Solid
“The Progress Challenge offers leaders solutions and better tools for inspiring positive action. This is the first book on leadership that I have read from beginning to end without putting down. Dean Lindsay challenges, fascinates and inspires the reader.”
-- Jonas Milton (Stockholm, Sweden)
President (VD) of Almega
“If ever there was a right message at the right time, it's Dean Lindsay's book, The Progress Challenge. Dean is right that just changing isn't enough. We've got to make progress! Good ideas and practical examples.”
-- Joe Calloway
Author of Becoming A Category of One
“Personal Responsibility and Self-Reliance are desperately needed today. These traits are what The Progress Challenge is about. Read Dean's book and savor the stories and seeds of thought that will help you help those around you to be agents of...Progress, not just change. Don't just kick up dust, go out and make a difference.”
-- Jim Cathcart
Author of Relationship Selling
“This is a terrific and timely book with a simple but powerful message. With the right thinking and approach, we can make enormous progress in our organizations, with our families, and on our own goals and dreams. Dean's book shows you how, and provides the inspiration and advice you need to stay on track.”
- Brad Cleveland
Senior Advisor and Former President / CEO
International Call Management Institute
“The Progress challenge makes a clear and valuable point that many people know what to do, but very few do what they know. As a sales leader for over 15 years, I have seen a lot of change in business. Dean does a great job in showing the difference and the benefits of Progress versus change.”
-- Nathan Jamail
Author of The Sales Leaders Playbook
“When it's your time to make something great happen in your life or work, then this book is your answer. It contains a blueprint for reaching your personal best on a daily basis.”
- Mark LeBlanc
Author of Growing Your Business!
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES
Dean sees an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning ideas, recommendations, solutions, products, services - even ourselves - as PROGRESS in minds of those we wish to inspire to action. All must be positioned as Progress and NOT Change. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and "BE PROGRESS".
Dean is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean Lindsay's best selling business book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine.
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others. Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Dean's book on building priceless business relationships that he wrote the book's foreword.
A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics and the Board of Directors of the UNT Alumni Association.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
call center agent, internet chat, ip telephony ... they have become so popular, they have become part of our lives... well to most at least who have broadband internet and business or relatives abroad
It seems mine's one of 79,119 Mercedes ML320 vehicles that may of been affected by faulty welds on the catalytic converters. Interestingly customers of Mercedes Benz in the USA were contacted about this and requested to go into the dealerships to have theirs checked and replaced free of charge if needed.
No letter to me from Mercedes UK?
Models affected:
Serial Number Range:
Model 163.154 Chassis End Number from A036519 to A260405
Model 163.172 Chassis End Number from A057639 to A260575
Lets see what my Mercedes Benz dealer here in the UK has to say, since my chassis number indicates that mine is one of the vehicles that should of been recalled!
I'm told by Mercedes customer services in the UK that there as never been a recall on this vehicle relating to this problem either in the UK or the USA? Funny that?
Here is the Enviromental Protection Agency's entry for these vehicles stating the civil penalty relating to this defect in the USA?
circa 1980.
A map from a booklet advertising the Southern California Rapid Transit District's Tourist Pass, a pass which could be purchased for use for 3 - 15 days ($3 - $15), enabling tourists to travel throught Los Angeles on SCRTD buses at a discounted price.
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Supra Boats is being recognized for outstanding customer service again this year with the 2011 Marine Industry CSI Award from NMMA.
The National Marine Manufacturers Association (NMMA) announced Supra Boats as a recipient of the 2011 Marine Industry CSI Award. That makes it 6 years in a row for this luxury performance wakeboard boat brand. This latest award joins Skier’s Choice's recent WSIA Buzz Brand of the Year Award in a crowded trophy. Skier’s Choice, manufacturer of Supra and Moomba Boats, was recognized for excellence in customer satisfaction, as part of NMMA’s Customer Satisfaction Index (CSI) program while the industry's other top producing water sports boat manufacturers were not mentioned.
Supra Boats will be acknowledged during the annual Industry Breakfast at the 2011 International Boat Builders’ Exhibition and Conference (IBEX), Monday, October 17 at the Kentucky Exposition Center.
The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by customers purchasing a new boat or engine during the period between April 1, 2010 and March 31, 2011. Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed more than 30,000 consumers.
“We are extremely proud to receive this award six years in a row, but the real reward, for us, is the strong customer relationships and loyalty the Supra brand enjoys,” explains Rick Tinker, President of Skier’s Choice. “We have a great group in place who pride themselves in working as a team to serve the customer completely.”
“As the industry has reacted to recent market realities these manufacturers have kept a keen eye on consumer satisfaction and quality,” notes Terry Leitz, NMMA’s director of CSI programs. “This focus will provide great dividends as value conscious consumers consider all aspects of ownership in their purchase process.”
NMMA launched its CSI program in 2001 to provide boat and engine manufacturers with an independently measured, cost-effective means of improving customer satisfaction in the boating industry. Since the program’s inception, more than 600,000 surveys have been sent out to new boat and engine customers, allowing participating manufacturers to monitor customer satisfaction on an ongoing basis, and to benchmark themselves against the industry and their competitors.
About Marine Industry CSI: The Marine Industry CSI program meets the CSI requirements of the NMMA Boat/Yacht Certification program. For manufacturers that are full participants in the Marine Industry CSI process, the included reporting also fills the dealer level CSI requirements of the Marine Industry Dealership Certification program. For more information on CSI Award recipients, or to get involved with the CSI program, contact Terry Leitz at tleitz@nmma.org or visit www.nmma.org.
About NMMA: National Marine Manufacturers Association (NMMA) is the leading association representing the recreational boating industry in North America. NMMA member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle.
January 1938.
A guide to special Pacific Electric Railway Company service for passengers to the 49th Annual Tournament of Roses in Pasadena, California.
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Lane Becker and Thor Muller from Satisfaction tell us how mountains relate to good customer service at the Future of Web Apps Expo in London.
The Library held a series of staff development sessions for Access Services at the new Library Administrative Center which included healthy and productive conversations about challenged books, the freedom to read, and self-care strategies to manage workplace stresses. Staff also had an opportunity to ask Library leadership any questions that were on their mind. Light refreshments, lunch, and activities were provided throughout the day.
September 21st and 22nd, 2022.
Photo courtesy: Everett Blackmon
Uploaded by: Cody Fink
September 1950 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.
Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
County Executive Director Nikki Onuoha and Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Schedule of additional tran service from Pacific Electric Railway Company and special service from Motor Transit Lines to the 47th Annual Tournament of Roses and Stanford vs. Southern Methodist football game in Pasadena, California on January 1, 1936. This schedule also details the route of the Floral Parade.
Time table from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Khoufo Meeting Room
Meeting Facility
Le Meridien Pyramids
El Remaya Square - Pyramids
PO Box 25 Pyramids
Cairo, 12561
Egypt
www.starwoodhotels.com/lemeridien/property/overview/index...
customerservice.01807@lemeridien.com
2-3377-7070
Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Courtesy of The Rudy Calvo Collection
Simply Consistent Management
www.simplyconsistent.com/management
"-Etta James."
"-Kathleen Checki."
"-Checki."
"-Simply Consistent."
"Simply Consistent Management."
"-Etta James and her manager Kathleen Checki."
Guest Bathroom
Guest Room
Le Meridien Pyramids
El Remaya Square - Pyramids
PO Box 25 Pyramids
Cairo, 12561
Egypt
www.starwoodhotels.com/lemeridien/property/overview/index...
customerservice.01807@lemeridien.com
2-3377-7070
The cover of an accordion fold pamphlet announcing new motor coach service operated by the Pacific Electric Railway Company on the Los Angeles - Culver City - Venice line as of September 17, 1950.
This item is from the Pacific Electric Railway Company Records. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c8445jw9/
Subject: Seattle Center Armory (Interior)
Date: 8-20-14
Location: Seattle Center Armory
Photographer: Saddleburn Media
Researches have shown that the organization that engages in valuable communicate among themselves are 3 times more likely to perform well than their competitor. Neil Haboush tell the importance of effective communication in a business.
neilhaboushjudgement.tumblr.com/post/189056817324/why-eff...
Queen Anne’s County Maryland Farm Service Agency Key Program Technician Jessica Clarke talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Queen Anne’s County Maryland Farm Service Agency Key Program Technician Jessica Clarke talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Queen Anne’s County Maryland Farm Service Agency Key Program Technician Jessica Clarke talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Cover for the June1953 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.
The full issue of this issue of PERyScope can be viewed as a PDF document at libraryarchives.metro.net/DPGTL/employeenews/PERy_1953_Ju...
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Our wii broke, and Nintendo is close by, so I took it directly to their customer service center. It's just a small lobby with a bit of swag for sale, but there's some cool Nintendo history there. See the notes for details.
Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
County Executive Director Nikki Onuoha working at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Queen Anne’s County Maryland Farm Service Agency Key Program Technician Jessica Clarke talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
PSE Olympia customer service office
2711 Pacific Avenue SE, Olympia WA 98501
Hours: 9 a.m. - 5 p.m., Monday - Friday
Queen Anne’s County Maryland Farm Service Agency Key Program Technician Jessica Clarke talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres