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Maryland Farm Service Agency Farm Program Chief Bob Wevodau talks with Ethan Whiteside, Owner/Operator of WF Angus who has an active Environmental Quality Incentives Program (EQIP) contract with NRCS and recently applied for FSA’s Coronavirus Food Assistance Program.
USDA/FPAC photo by Preston Keres
Monthly Challanges-Table Top
The light a bit dramatic :P. I was working overtime and planned to sleep at office. After the lights on banking hall was turned off. I saw the light on CS desk was abit dramatic :D. Can't help my self to take the picture of it :D
Our Haas logo hangs over the crowded machine hallway. Many Haas staff members were on hand to help with visitor questions.
Working as partners in conservation, (L to R) Palm Beach Soil and Water Conservation District Director Laura Bloom, Palm Beach Soil & Water Conversation District Mobile Irrigation Lab Project Manager David Demaio, NRCS Soil Conservation Technician Chris Halfpap, District Conservationist Rosa L. Reyes, USDA Civil Rights Hispanic Emphasis Program Manager Diana Rodriguez, and Palm Beach Soul and Water Natural Resource Manager Ramon Santiago at the NRCS Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
County Executive Director Nikki Onuoha working at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Working as partners in conservation, (L to R) Palm Beach Soil and Water Conservation District Director Laura Bloom, Palm Beach Soil & Water Conversation District Mobile Irrigation Lab Project Manager David Demaio, NRCS Soil Conservation Technician Chris Halfpap, District Conservationist Rosa L. Reyes, USDA Civil Rights Hispanic Emphasis Program Manager Diana Rodriguez, and Palm Beach Soul and Water Natural Resource Manager Ramon Santiago at the NRCS Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
An Amtrak customer service assistant unloads baggage onto the golf buggy at Alexandria station.
Its all part of the service!
Wednesday 1st July 2015
County Executive Director Nikki Onuoha working at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Serbert Brissett, a producer who works with the North-South Institute, takes a phone call on his farm, in Davie, Florida, February 23, 2021.
USDA/FPAC Photo by Preston Keres
Cocotte makes brilliant courier bags out of their very small operation in montreal. I've been abusing this one for many years and it was no worse for the wear until a few days ago when it fell over with a lot of heavy stuff inside, the weight cracking one of the buckles.
So I stopped by the shop and asked Cocotte Guy if he could replace it. Of course, yes. Then I told him that I was looking for a contraption to attach my tolltag to the front of the shoulder strap so that I wouldn't have to take off my gloves and dig into my pockets while driving 40 miles per hour through a toll booth. Did he know where I could find a suitable apparatus?
Cocotte Guy thought about this for a few moments and then said that he could "come up with something." I left him my EZPass and came back the next day to find this perfect device that features a velcro band which loops around the shoulder strap. Delighted, I asked him how much I could pay him for all this. He shrugged and asked for ten bucks.
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Videos of Dean in action at: www.youtube.com/user/TheProgressAgent
Cracking the Networking CODE :4 Steps to Priceless Business Relationships
with Author and Business Speaker Dean Lindsay
You can't achieve your best in this business without learning the all-important art of connecting. Dean Lindsay's Cracking the Networking CODE presentation, based on his best selling business book Cracking the Networking CODE, is filled with fresh insights and practical tips on how to build meaningful, profitable, win-win relationships for business and life. Cracking the Networking CODE is recommended reading by the United Professional Sales Association and Profit magazine. Whether you have a black belt in business growth through connecting or are completely new to the concept, you will enjoy Dean's humorous yet highly practical approach to meeting, connecting, and developing long-term relationships with others.
"Perhaps the most powerful way to leverage and multiply your talent and ability is by expanding your personal and business network. This book shows you how."
- Brian Tracy, World Renowned Sales Trainer
Author, Getting Rich Your Own Way
"Cracking the Networking CODE serves up "networking advice with wisdom, humor and concise guidance."
-- The Dallas Morning News
“This is a book that everyone will wish they read 20 years ago.” -- Frank Bracken, Former President and COO, Haggar Clothing Co.
Sign up for Dean’s FREE newsletter, The Progress Report, at: www.DeanLindsay.com
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES
Dean sees an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning ideas, recommendations, solutions, products, services - even ourselves - as PROGRESS in minds of those we wish to inspire to action. All must be positioned as Progress and NOT Change. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and "BE PROGRESS".
Dean is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean Lindsay's best selling business book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine.
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others. Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Dean's book on building priceless business relationships that he wrote the book's foreword.
A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics and the Board of Directors of the UNT Alumni Association.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Dean's new book is:
The Progress Challenge :
Working and Winning in a World of Change
“If you desire to become a better leader, I recommend you add Dean Lindsay's The Progress Challenge to your leadership toolkit. I especially liked the insight into the life and work of Viktor Frankl as well as Dean's use of humor throughout the book - a valuable and enjoyable read. The Progress Challenge is an honorable challenge that anyone aiming to make a positive difference should take.”
-- Ramon F. Baez
Vice President and Chief Information Officer
Kimberly-Clark Corporation
“Dean Lindsay is thinking big. Read this inspirational book and you will too.”
-- Michael Port
Author of The Think Big Manifesto
and Book Yourself Solid
“The Progress Challenge offers leaders solutions and better tools for inspiring positive action. This is the first book on leadership that I have read from beginning to end without putting down. Dean Lindsay challenges, fascinates and inspires the reader.”
-- Jonas Milton (Stockholm, Sweden)
President (VD) of Almega
“If ever there was a right message at the right time, it's Dean Lindsay's book, The Progress Challenge. Dean is right that just changing isn't enough. We've got to make progress! Good ideas and practical examples.”
-- Joe Calloway
Author of Becoming A Category of One
“Personal Responsibility and Self-Reliance are desperately needed today. These traits are what The Progress Challenge is about. Read Dean's book and savor the stories and seeds of thought that will help you help those around you to be agents of...Progress, not just change. Don't just kick up dust, go out and make a difference.”
-- Jim Cathcart
Author of Relationship Selling
“This is a terrific and timely book with a simple but powerful message. With the right thinking and approach, we can make enormous progress in our organizations, with our families, and on our own goals and dreams. Dean's book shows you how, and provides the inspiration and advice you need to stay on track.”
- Brad Cleveland
Senior Advisor and Former President / CEO
International Call Management Institute
“The Progress challenge makes a clear and valuable point that many people know what to do, but very few do what they know. As a sales leader for over 15 years, I have seen a lot of change in business. Dean does a great job in showing the difference and the benefits of Progress versus change.”
-- Nathan Jamail
Author of The Sales Leaders Playbook
“When it's your time to make something great happen in your life or work, then this book is your answer. It contains a blueprint for reaching your personal best on a daily basis.”
- Mark LeBlanc
Author of Growing Your Business!
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals
and MORE SALES
Dean sees an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning ideas, recommendations, solutions, products, services - even ourselves - as PROGRESS in minds of those we wish to inspire to action. All must be positioned as Progress and NOT Change. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and "BE PROGRESS".
Dean is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.
His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean Lindsay's best selling business book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine.
Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others. Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Dean's book on building priceless business relationships that he wrote the book's foreword.
A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics and the Board of Directors of the UNT Alumni Association.
For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Cover for the August 1953 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.
The full issue of this issue of PERyScope can be viewed as a PDF document at libraryarchives.metro.net/DPGTL/employeenews/PERy_1953_Au...
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
Hotel Exterior
Exterior
Le Meridien Pyramids
El Remaya Square - Pyramids
PO Box 25 Pyramids
Cairo, 12561
Egypt
www.starwoodhotels.com/lemeridien/property/overview/index...
customerservice.01807@lemeridien.com
2-3377-7070
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Lee Maness, Customer Service Representative helping a visitor at the Kamas Ranger District office building. In Kamas, Utah on August 3, 2020. (USDA photo by Charity Parks.)
Thought-provoking musings by the provocative e-learning blogger, covering a range of themes in the modern workplace: social business, informal learning, mobile learning, microblogging, data analysis, digital influence, customer service, augmented reality, the role of L&D, smartfailing, storytelling, critical theory, ecological psychology, online assessment, Government 2.0, and human nature.
Cover for the July1953 issue of PERyScope, a monthly pamphlet printed for passengers of the Pacific Electric Railway Company.
The full issue of this issue of PERyScope can be viewed as a PDF document at libraryarchives.metro.net/DPGTL/employeenews/PERy_1953_Ju...
This item is from a collection of material donated by former employee Ed Vandeventer in 2011. Finding aid for this collection is at the Online Archive of California: www.oac.cdlib.org/findaid/ark:/13030/c89w0d7c/
County Executive Director Nikki Onuoha working at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
County Executive Director Nikki Onuoha and Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Our wii broke, and Nintendo is close by, so I took it directly to their customer service center. It's just a small lobby with a bit of swag for sale, but there's some cool Nintendo history there. See the notes for details.
County Executive Director Nikki Onuoha and Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
County Executive Director Nikki Onuoha and Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
An undated map, circa 1962, depicting the different zone divisions in the area of service coverage. Traveling from one zone to another required a different fare as opposed to traveling within one zone.
County Executive Director Nikki Onuoha and Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
Program Technician Debra Sudeen at the Farm Service Agency Royal Palm Beach Florida Service Center, February 25, 2021.
USDA/FPAC Photo by Preston Keres
It's not just about the boats at Supra Boats @Supra_Boats. And it shouldn't be just about the boat when you're making your buying decision. Consider the manufacturer, their partners and the team who builds the boats. Consider those who are in place to support your ownership experience. We want to help you learn more about Supra beyond being better-built, luxuriously high-performing boats. The Supra Customer Service Group lives up to the level of the boat with support that is beyond better.
Supra invests in people, empowers them to make a difference and cultivates continual improvement in all aspects of its organization. This is especially true in customer support. John Buescher, Anthony Cooper, Roger Lowery and new kid on the block, Jon Allen, make-up the 4-person customer service team that makes a difference. Supra Dealers and boat owners benefit from more than 60 years of experience and the depth of knowledge shared among these gentlemen. The Supra Boats' Customer Service Group may be small, but they are mighty. A 6-time Excellence in Customer Service Award winner, Supra Boats attributes their customer relationship success to an experienced, dedicated, conscientious group. These team members push Supra Boats well beyond a better choice to the only choice when seeking attentive, knowledgeable customer service.
Other top boat manufacturers in the water sports industry have moved towards call centers largely populated with entry-level personnel. Some smaller boat builders tend to rely on one multi-tasked individual to handle customer service along with other major business processes. Supra Boats chooses a path that focuses on acquiring high quality individuals and empowering them to make decisions they feel continually improve a Supra boat owner's experience.
John Buescher is the leader of this team, but he is more focused on the overall goal of adding value to the ownership experience as a whole. He's the first to admit that the team supports him as much as the other way around. Hailing from the production side of water sports boat manufacturing with 18 years’ experience, John has a deep product knowledge base. The customer service veterans of the bunch have helped him apply that knowledge in a support capacity. He is grateful for that and proud to be part of this gang, as he calls them. "I absolutely love coming to work! The 'gang' here makes all the difference in the world," John explained.
When asked to recall a customer who represents the quality of work his team produces, John described a gentleman who was initially extremely upset. With no local dealer, a few issues with his boat, and no one to go to about them, this customer was livid before he had even spoken to customer service. John and the team did not waste anytime fixing the issues identified and going a step beyond to assure satisfaction. The customer was so impressed he even paid for some additional upgrades to his boat. Converting a livid customer to loving again - that seems to be the measure of this team.
Anthony Cooper is nearly a Supra lifer with 18+ years on the job, but believe it or not this is his second full career. He came to Supra's customer service team after retiring from the United States Army as a Sergeant First Class. It makes sense because he operates with military precision when assisting retail customers and dealers. He is a human parts catalog. It does not matter how old the boat… name a part and Anthony will recite the part's number from memory. When diagnosing a problem he is quick, accurate and caring. He loves Supra Boats and takes pride in representing himself, his team and the company with expertise and service that is way beyond better.
Helpful at heart. That seems to be the best way to describe Roger Lowery, a 16-year Supra Boats employee. Although he specializes in mechanical and electrical systems troubleshooting and diagnosis, Roger does not limit his helpfulness to a particular area or even to working hours. By all teammate accounts this customer service star is ready to pitch in where ever needed. He is a staple on Supra photo shoots, at events and boat tests. Roger applies the Supra Boats tagline to the way he conducts himself everyday, beyond better. Even during a weekend at the lake with his family Roger takes time to help a Supra owner in need.
Jon Allen is the rookie in the Supra Boats Customer Service Group, but he's not new. This guy has been working in Supra Boats customer service for a third of his life. Jon comes from one of the most successful family-owned Supra dealerships ever, Diamond Lakes Watersports in Arkansas. He is no stranger to the above-and-beyond customer service Supra works to achieve and continually improve upon. The team at Supra is ecstatic to have him on board.
Supra Boats customer service is just one group within the larger team that lives up to the extreme luxury and high performance of the boats. It is individuals like this fab-four who prove that the power behind the boats is people, the relationships they share and the teamwork they exhibit. Achieving a great customer experience is not just about the boats. It's also about exceptional service and support from team members like the Supra Customer Service Group. Thank you for all you do Supra Customer Service you all make us beyond better.
Thought-provoking musings by the provocative e-learning blogger, covering a range of themes in the modern workplace: social business, informal learning, mobile learning, microblogging, data analysis, digital influence, customer service, augmented reality, the role of L&D, smartfailing, storytelling, critical theory, ecological psychology, online assessment, Government 2.0, and human nature.