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Watch the Fun You Tube Video of Customer Service Dean Lindsay at: www.youtube.com/watch?v=Y27Lz1liML4

 

More Videos of Dean in action at: www.youtube.com/user/TheProgressAgent

 

More info at www.DeanLindsay.com

 

"Dean Lindsay is truly one of the best and most insightful speakers out there. I have hired him, heard him and read his work. He is always top notch with profitable tips and strategies - plus he is fun to watch.

Dean Lindsay rocks!"

-- Paul Rosowski,

Teknion

Regional Vice President - Central

 

"Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation."

 

-- Geri Barton, Director of Customer Service, World Kitchen LLC

(The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle,

Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)

 

Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus and Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal, Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.

 

Dean serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.

 

Dean Lindsay helps build Priceless Business Relationships. Priceless Business Relationships are the key to: Teamwork and Productivity, Solid, Customer Care, Servant Leadership, Retention and Morale, Organizational Success, Quality Referral Generation, Recruiting Quality Professionals

and MORE SALES.

 

His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).

Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others.

 

For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com

 

Dean's new book is:

The Progress Challenge :

Working and Winning in a World of Change

 

“If you desire to become a better leader, I recommend you add Dean Lindsay's The Progress Challenge to your leadership toolkit. I especially liked the insight into the life and work of Viktor Frankl as well as Dean's use of humor throughout the book - a valuable and enjoyable read. The Progress Challenge is an honorable challenge that anyone aiming to make a positive difference should take.”

 

-- Ramon F. Baez

Vice President and Chief Information Officer

Kimberly-Clark Corporation

  

“If ever there was a right message at the right time, it's Dean Lindsay's book, The Progress Challenge. Dean is right that just changing isn't enough. We've got to make progress! Good ideas and practical examples.”

 

-- Joe Calloway

Author of Becoming A Category of One

 

For More Info or to contact Dean Lindsay, log onto: www.DeanLindsay.com

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

(Photos by Karl Weisel)

The garrison recognized outstanding individuals and teams during a quarterly Recognition Ceremony Oct. 31.

I went back to Fred Meyer in South Anchorage to grab a sandwich and I ALWAYS bring my camera now...just in case. This is the location where I met Strangers #5 working the deli counter (Billy and Rosemarie). Rosemarie said, "You have to meet Mamma!" "Mamma! Here is the guy who took my picture the other day!" So Mamma said to me, "You should have gotten a picture of 'Brown Sugar!' You missed out!" I said, "Well, Velma...I just happen to have my camera right here!" So she gave me 3 pictures and this is the best. I did ask her to come over to the customer side of the counter and she strutted out like the Queen Bee of Fred Meyer! I wish we had time to talk more but she had customers a-waiting!

 

"This picture is #18 in my 100 strangers project. Find out more about the project and see pictures taken by other photographers at www.100Strangers.com"

Poll Everywhere sends me a less than personal email blast. (Part 1 of 4)

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

Everyday Progressive does something that's well... pretty shitty.

Enterprise Rent-a-Car have launched a brand new campaign of webisodes starring an odd couple from opposite sides of the Atlantic, focusing on its unique US style customer service culture and how different it is to the British culture.

 

The webisodes feature characters Brad & Dave, both of whom work for Enterprise – Brad in the US, and Dave in the UK – and focuses on how different their approaches to the customer experience are, often with hilarious results. They tailor their service to their local clientele, but are both united by their desire to do the best for their customers and together, through exploring their cultural differences, they demonstrate how important it is to adapt US service values to ensure customer satisfaction in the UK.

 

magazine.enterprise.co.uk/about-enterprise/brad-and-dave

Arrives with a hand-written note and bonus monster. Nice touch.

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

Large poster right near the Circulation Desk. Sets expecations for customers and staff.

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

A chat at the Revere Beach Blue Line Station.

(Photos by Karl Weisel)

Outstanding individuals and teams were recognized by U.S. Army Garrison Wiesbaden leaders Col. Mary Martin and Command Sgt. Maj. Roy Rocco during the quarterly Recognition Event Oct. 31.

John Walker, President and CEO of FortisBC, addresses guest at the FortisBC Customer Service Opening Celebration in Burnaby

Christine LeBlanc surrounded by empty bins and full carts.

Old Orchard Beach, Maine 2012

Lawn Pros provides complete custom landscape & gardening services for homes & businesses in Colorado Springs, Denver & surrounding areas. From concept to completed project, Lawn Pro’s can handle the design and installation of your new landscape. Services include property maintenance, full custom design/build landscaping, fire mitigation, snow removal, and more! We are dedicated to providing professional, dependable service at a reasonable price.“We have had many landscapers in the past. No one compares to the quality of work and customer service Lawn Pros Landscaping provides. We look forward to continuing our working relationship with them and highly recommend them to anyone.” – Dave Colorado Springs

 

We offer landscaping in/around the following Colorado cities:

Aurora, Broomfield, Castle Pines, Castle Rock, Centennial, Cherry Hills, Colorado Springs,Columbine, Commerce City, Denver, Englewood, Franktown, Greenwood Village, Highlands Ranch, Ken Caryl, Lakewood, Larkspur, Littleton, Lone Tree, Monument, Parker, Thornton,Westminster, and Wheat Ridge.http://www.lawnpros.biz/residential-landscaping/

A recent study finds that customers are willing to use social media for online customer service if they understood the tools better.

Check out our team in action! Here is yet another typical busy day for our hard working Customer Service team!

Why must the modern age be so difficult? Why can't I get high speed Internet without a computer science degree?

 

I'M TRYING TO RUN A 24/7 DUCK CAM HERE, ROUTER/COMCAST PEOPLE! CELEBRITY DUCKS. LIVE: ALL THE TIME. WHO GIVES A $#!% ABOUT PARIS HILTON? MY DUCK JUST SWAM IN HIS POND ON LIVE WEBCAM!

 

Why do I have to update the firmware on my router and check the Mbps and duration rate to troubleshoot it myself? Why? Why do I care if my Internet provider isn't automatically assigning me a new IP by DHCP?

 

Why? WTF? Just work.

  

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