NV “Tiger” Tyagarajan, President and CEO of Genpact, a global business process outsourcing (BPO) and IT services company, talks about how Genpact grew from being a business unit of GE to the publicly-traded global company it is today. He discusses how the services Genpact delivers have changed over the years and what the company strategy is now.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Prime Minister, the Most Hon. Andrew Holness, shares a photo op with employees of Alorica, a United States-based company that operates an office out of the Portmore Informatics Park in Portmore, St. Catherine. The Prime Minister was on a tour, following a meeting with the executive team to discuss the expansion of the company in the local Business Process Outsourcing sector. Alorica has over 1,000 employees within the Park.

Photo: Rudranath Fraser

Business Process Outsourcing Meeting | 29 October 2019 On 29 October, IT institutions in Rwanda, meet to discuss opportunities in Business Process Outsourcing (BPO). The meeting was co-hosted by

Harambee Rwanda, Rwanda Development Board, and Rwanda Utilities Regulatory Authority.

Business Process Outsourcing Meeting | 29 October 2019 On 29 October, IT institutions in Rwanda, meet to discuss opportunities in Business Process Outsourcing (BPO). The meeting was co-hosted by

Harambee Rwanda, Rwanda Development Board, and Rwanda Utilities Regulatory Authority.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Business Process Outsourcing Meeting | 29 October 2019 On 29 October, IT institutions in Rwanda, meet to discuss opportunities in Business Process Outsourcing (BPO). The meeting was co-hosted by

Harambee Rwanda, Rwanda Development Board, and Rwanda Utilities Regulatory Authority.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Business Process Outsourcing Meeting | 29 October 2019 On 29 October, IT institutions in Rwanda, meet to discuss opportunities in Business Process Outsourcing (BPO). The meeting was co-hosted by

Harambee Rwanda, Rwanda Development Board, and Rwanda Utilities Regulatory Authority.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

(Left- right) Ruhindi and Company Advocates Hon. Ruhindi Fredrick, Private Secretary to H.E. the President/Investment Matters Hiromi Abe, IT Services Advisor at National Information Technology Authority-Uganda Joshua Akandwanaho, Yako Bank Director Rajhish Jain, State House Investors Protection Unit Head Edith Nakalema, Yako Bank ICT Centre Grace Achire, Exquisite Solution Ltd General Manager Steven Aine Kwesige and Link Wave Communication Ltd Namutaawe Alaisha in a group photo after a meeting on Business Process Outsourcing Strategies to fight Un-employment among the youth at the State House Investors Protection Unit offices in Kampala on the 14th January 2025. Photo by PPU/ Tony Rujuta.

Business Process Outsourcing Meeting | 29 October 2019 On 29 October, IT institutions in Rwanda, meet to discuss opportunities in Business Process Outsourcing (BPO). The meeting was co-hosted by

Harambee Rwanda, Rwanda Development Board, and Rwanda Utilities Regulatory Authority.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Jose V. G. Ocampo

Quality Assurance Specialist

Performance Management Team

Makati City

Sutherland Global Services, Philippines

www.suth.com ∫ josevictor_ocampo@suth.com

9th Floor Export bank Plaza Exporter Bank Drive corner Chino Roces Avenue, Makati, Philippines 1200

Philippines: (63-2) 459 2900 x2923 ∫ Mobile: (63 917) 556 1849

Our Vision: “To be the premier and preferred provider of IT Enabled and Business Process Outsourcing servicing in our chosen markets”

Our Mission: “To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results”

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

www.authorstream.com/Presentation/CloudContact-3445718-bu...

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Outsourcing is not a temporary solution but a strategic orientation of many enterprises at present and in the future. It helps reduce expense, improve core capabilities and product quality, reduce risk etc.

Prime Minister, the Most Hon. Andrew Holness (right), is accompanied by General Manager of Alorica, Clarence Cardwell, on a tour of the United States-based telecommunications’ Business Process Outsourcing (BPO) company, formerly West Corporation, which operates out of the Portmore Informatics Park in St. Catherine. The tour on Thursday, February 16, followed a meeting with the Alorica executive team discussing the expansion of the company in the local BPO sector. Alorica has over 1,000 employees within the Park.

Photo: Rudranath Fraser

Business Process Outsourcing Meeting | 29 October 2019 On 29 October, IT institutions in Rwanda, meet to discuss opportunities in Business Process Outsourcing (BPO). The meeting was co-hosted by

Harambee Rwanda, Rwanda Development Board, and Rwanda Utilities Regulatory Authority.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

The State House Investors Protection Unit (SHIPU) of Head Edith Nakalema delivering her speech during a meeting on Harnessing Business Process Outsourcing to address Un-employment among the youth at the State House Investors Protection Unit offices in Kampala on the 20th January 2025. Photo by PPU/ Tony Rujuta.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

CompuPacific is a Michigan-based company that runs a business process outsourcing facility in the Xi'an Software Park in Xi'an, the capital of Shaanxi province in Central China.

For more info, check out my book, "The Horse That Leaps Through Clouds: A Tale of Espionage, the Silk Road and the Rise of Modern China" or visit www.horsethatleaps.com.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

CompuPacific is a Michigan-based company that runs a business process outsourcing facility in the Xi'an Software Park in Xi'an, the capital of Shaanxi province in Central China.

For more info, check out my book, "The Horse That Leaps Through Clouds: A Tale of Espionage, the Silk Road and the Rise of Modern China" or visit www.horsethatleaps.com.

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services

CompuPacific is a Michigan-based company that runs a business process outsourcing facility in the Xi'an Software Park in Xi'an, the capital of Shaanxi province in Central China.

For more info, check out my book, "The Horse That Leaps Through Clouds: A Tale of Espionage, the Silk Road and the Rise of Modern China" or visit www.horsethatleaps.com.

Business process outsourcing involves contracting operations and responsibilities of business or service processes to a third party service provider usually operating as an offshore facility. Offshore Medical Billing is a reliable revenue cycle management and other BPO service provider. Contact us for attractive ‘pricing advantage’ offers.

See more at: www.offshoremedicalbilling.co/business-process-outsourcing/

Discuss & debate on the future of Business Process Outsourcing. Irrespective of which stage of the sourcing cycle you might be at, you will benefit from the experiences gained by our distinguished panel.

Proservartner, Rakesh Sangani, Shared Services