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SimpleTicket is an open source trouble ticket system written using Ruby on Rails. The system is ideal for companies with between 1 and 20 engineers.

Our idea was to build a simple ticketing system that worked. There are many features you won't find in SimpleTicket and that is why SimpleTicket is so powerful - it does less!

The first version of SimpleTicket was released early this year. In our rush to release the first version we ended up with UI that looked like crap. We are now trying to fix some of the problems with the code and UI. These are drafts of the newer UI (not a major departure, but a major cleanup). What do you think?

 

We decided to use the OSI GNU General Public License to release the source code. SimpleTicket was released by Spur, the company behind Architel, WeblogsWork and Big in Japan. To obtain an alternate license, customized version or support visit the SimpleTicket website for contact information

 

Rails Girls Helsinki 2011

Big Nerd Ranch

Rails Girls Helsinki 2011

Big Nerd Ranch

Big Nerd Ranch

Photo: Alex Growd Photography

What Terry didn't know is this guy was hired to kill him, what the RoR guys didn't know was this guy wasn't a professional hitman.

Drupal and Ruby on Rails solutions company Gloscon held its second annual function at Hotel Rock Regency, Ahmedabad, India www.gloscon.com/news/2009/05/11/second-annual-day-celebra...

Big Nerd Ranch

Snippet in the parlance of Slate is a method to include dynamic content into an editable region. This is normally something like events from a calendar or, in this case, a method to list out the top X pages from a directory. In this example the gentleman setting this up appears to have defaulted to showing every page. You can limit to top 5 or whatever if you want. Note that this was viewed in Safari and there's a render bug for the Editor and that's why the text area is so small. Something else to fix...

Big Nerd Ranch

This was exciting. HappyCodr is now the showcase for RoR apps via the rubyonrails.org site. The popularity has been overwhelming.

 

The dark ruby color of Macromedia headquarters offsets the brilliant blue of the California skyline. Ancient rails bring CalTrain to our door.

 

This ruby on rails is 100 years old.

 

This Ruby on Rails is 1 year old.

Myles, the villager, gets lynched... again.

12 times zoom on a book on the desk. Slightly touched up in iPhoto. Been spending a bit of time with RoR the last week. I finally feel like I'm contributing to slate in a positve way.

Big Nerd Ranch

SimpleTicket is an open source trouble ticket system written using Ruby on Rails. The system is ideal for companies with between 1 and 20 engineers.

Our idea was to build a simple ticketing system that worked. There are many features you won't find in SimpleTicket and that is why SimpleTicket is so powerful - it does less!

The first version of SimpleTicket was released early this year. In our rush to release the first version we ended up with UI that looked like crap. We are now trying to fix some of the problems with the code and UI. These are drafts of the newer UI (not a major departure, but a major cleanup). What do you think?

 

We decided to use the OSI GNU General Public License to release the source code. SimpleTicket was released by Spur, the company behind Architel, WeblogsWork and Big in Japan. To obtain an alternate license, customized version or support visit the SimpleTicket website for contact information

 

There's just so much to annotate here, starting with Zed's hand going for YACP (Yet Another Chocolate Pretzel)

RadRails is a slick ide to work in. It plays really nicely with all the right developer tools while maintaining a simple interface / user experience. Everything I want; nothing I don't.

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