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After nearly 5 months of constant calls and being ignored, we had enough and threatened the basement contractors with bad publicity and a complaint with the BBB. They showed up within days.
We've had to put the litter boxes right at the base of the stairs, otherwise the cats have to wade through water to get to them. And we all know how cats feel about water.
I laughed when we opened this tub 3 months ago and saw the "save the box as a tub protector" instructions. Now I understand. It has saved our butts more times than I can count.
Funny story about this pipe: When we were building the front porch, we kept hitting it and worrying that it was the water main or a gas pipe. Turns out it's just an old useless pipe that Monkey Family left in the ground. At one time it was probably a structural support for a porch or even a column. But here we were all worried and it was just an old useless pipe going nowhere.