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The washer has really bad feedback in terms of informing the time remaining. It only shows on what process is the machine on, but doesn't say how long that process is going to take.
Organizations need to get feedback from their customers in order to ensure that they are building the right product and delivering it to market faster and more efficiently.
Experimenting with some basic feedback. I'm curious about what the vimeo compression will do.
This is a video clip. You can watch it on Vimeo:
At the panel I lead on service design, we handed out three cards to everyone: red, yellow, and green. We used them for participation during the panel, then asked people to share their feedback at the end. This is the results.