View allAll Photos Tagged UserExperience

With hat tips to JJG, affective design, and IBM

Spotify, a new cloud-based music service, gives users almost everything they could want. On-demand, per-track listening? Check. Social sharing? Check. A pretty interface? Check. Well, it isn't enough. All of it means nothing if users can't actually find what they're looking for.

 

This unaltered screenshot shows how painful it can be to find an album. (This is actually the second screen, which comes up after clicking on this artist's official page.) Users put up with headaches if they're getting something for nothing. That forgiveness goes away once they open their wallets. Put simply, as a paying member of a service, I don't expect to have to sort through duplicate albums (or, even worse, karaoke and instrumental ones). The application should take care of it for me, like the iTunes store does. Until Spotify gets this, all of its great features won't matter at all to me.

Spearhead

 

Research, information architecture, interface design, style guide documentation

  

In 2022, I had the privilege of contributing to the Coachlity App (coachlity.com), where I worked on a variety of design projects, including web design, graphic design, and copywriting. My work aimed at creating an engaging and user-friendly experience, directly impacting Coachlity's brand presence and user engagement.

 

Visit my website: benheine.com/

 

As a seasoned digital marketing expert with a Master's in Communication and e-Marketing and over 20 years of experience, I offer a comprehensive and results-driven skill set to help brands achieve their full potential online.

 

With expertise in e-Marketing Strategy, social media advertising, community management, and content creation (video, photo, infographics), I craft compelling organic content that resonates with audiences across various platforms. I leverage powerful tools such as Adobe Suite, Filmora, Canva, Buzzsprout, and Synthesia, as well as AI-driven solutions like ChatGPT to create high-impact campaigns.

 

I specialize in brand positioning, sales conversion, email marketing, SEO, and web design using platforms like WordPress and Drupal, complemented by strong skills in coding (HTML, JAVA). Whether it’s optimizing ad campaigns via Facebook Ads, Google Ads, Instagram Ads, or LinkedIn Ads, I ensure that each campaign is strategically aligned with your business goals to boost sales and visibility.

 

My approach is data-driven, using platforms such as SEMrush, Google Analytics, Hootsuite, and Hubspot to monitor performance, track KPIs, and refine strategies for optimal results. I also bring substantial experience in e-commerce (e.g., Shopify) and managing email campaigns with Mailchimp.

 

Beyond digital marketing, I am adept at creating media kits, press releases, and webinars to elevate your brand's presence in the market. Whether you're looking for short-term freelance projects or long-term employment, my ability to work remotely or onsite, combined with my strong multitasking and problem-solving skills, makes me a reliable partner for your digital marketing and sales efforts.

 

Ready to boost your business visibility and success? Let’s connect.

   

A second version of an inner page with typography.

Overview

An extension of this project was the Your Sounds section. There we invited Porsche owners, past and present to upload a video showing off their Porsche's distinctive growl.

 

Role

User Experience Architect

Technical Lead

Producer

 

Credits

Client: Porsche

PM: Nick Bondeson

Production Partner: Lyons Consulting

Art Direction: Mark Stevens

Shows the process of collecting a new car at the VW location in Wolfsurg

Talented UXers making some sample wireframes.

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