View allAll Photos Tagged techsupport
So, anyone who knows me knows I have a phobia of snakes. Not completely debilitating but still... eep!
Needless to say, when I first booted up this user's laptop I about had a heart attack... its still giving me the heebie jeebies, but if i keep enough windows open it's workable.
*shudder*
edit:
real story of the picture found here:
Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.
Brightsource IT
3260 Hampton Avenue, Suite 200
St. Louis, MO 63139
Phone: (314) 561-6600
Contact Person: Oliver Block
Contact Email: info@brightsourceit.com
Website: brightsourceit.com/
You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso
Main Keywords:
information technology consultants,managed it services,email support,backup services,tech support
Tech support part 87 . . . ok, i don't know if it's really part 87, but it feels like it . . . seriously, this is me on the phone working out the issues on my computer that were CREATED by tech support back in November (as seen in 97:365 Tech Support FAIL). Today i was escalated to a senior technician. As we had some time to kill while things were downloading and uploading, he shared with me that his job is actually to train technicians and Apple Geniuses, and that normally he doesn't get involved directly with customers. When i asked why he was involved with me he said, "well, i get involved in customer cases when they . . . erm . . . become train wrecks."
Ahahahah!
i learned today that when it was suggested that i upgrade to Snow Leopard, at the time, it was bad advice. Worse, once upgraded, when i was told to then downgrade that was not only bad advice and not only a terrible use of my time, but it's against Apple protocol. When i was further asked to archive and install the system on no fewer than 6 separate occasions i was "breaking things in the background." That's ggggrrrrreeeeeeaaaaaatttt.
Thank you, Steve H. (last name omitted to protect him from getting smacked down) for not only wasting 15 hours of my life, but for creating even worse problems than i knew of. Thank you for giving me bad, bad advice that i objected to, but that you insisted on despite it being expressly against the Apple Care protocol.
i can't kick your ass, but i can wag my finger at you sternly. i hope someday someone steals hours and days from your life, leaving you not only with your problem unresolved but with more problems than you started with.
In order to emphasize the point of "train wreck" you can see that i look like a box of ass today - you know, anything for my pictures :)
I wanted to blame the Mercury Retrograde, but I just needed a Windows Update. Thank you @google for saving my arse (and work!)
O Hai, my name is christie and clearly i have nothing better to do than spend upwards of 12 hours in the last two days to upgrade, then downgrade, then upgrade, then downgrade, then strip, and then reload my system not once, not twice, but thrice. All this, only to have my photo program (which comes pre-packaged on my machine and is supposed to be part of the OS) disappear from my applications, so that i can once again play phone tag with tech support who tell me to call them, and then conveniently don't call me back. When i get antsy and call them, it turns out that in the hour i waited, their workday ended. FAIL. (wimper. make it stop. the lambs are screaming)
Seriously peeps, i had a crappy day that made me want to throw things. So, i finally got past the techy stupidity (because, as my facebook page says, "when tech support people fix & then unfix an issue & THEN have her spend hours working with them until they finally frakkin read that the new software they made her download isn't compatible with what she said she needed to do FROM THE START that should be considered STEALING. i would like to sue for my 150 minutes back. Oh, & p.s. i still need to be able to print you asshats.") i went to the gym and funneled my rage into killing it on my lifts and resistance. RAWR.
Then i came home, got some things done (finally! Hours lost to tech support that i will never get back! Whine), ate some pizza, tried to take pics of that, failed, and then decided to do something that always makes me happy: watching GOOD EATS.
Alton Brown is my hero, even when he makes things i can't or don't eat, even when he uses mayonaise ( = most disgusting substance on the planet) in things that don't strictly need it, even when he is silly beyond the pale. He saved the day! My hero :)
Also, whoa, day 95. Need to start thinking about day 100 - that went very fast!
I disassembled the old Compaq Armada E500 using a PDF service manual I found on HP's website. I removed the keyboard, touchpad, NIC card (though I will probably put that back in in my final product), the CMOS battery (which I will probably put back in my final product), the wiring harness that went to the Multibay to support a second or third battery, as well as the parallel port and PS/2 port.
So what's left? The motherboard, the voltage regulator board (on bottom, not seen in picture), the hard drive (also on bottom, not pictured, and may be replaced with a CF card at a later date), RAM, and the PCMCIA slots, in which I will install a cheapo wireless card.
Link: HP's e500 Manuals Page
"Thank you for calling tech support...Your call is very important to us and may be monitored for training purposes (mostly to see if you're still breathing.) Please continue to hold... "
A DELL é a segunda melhor marca de Laptops sendo reconhecida pelo serviço de Tech Support prestado! Mais uma vez a Arte da Tribo Produções na SITEL e, fez parte dessa comemoração, fornecem serviços para que os colaboradores da operação da DELL, comemorassem e se sentissem parte dessa conquista!
A nossa Tribo é assim: Você Imagina e a Gente Realiza!
Quer saber mais?
Entre em contato conosco!
Teremos o maior prazer em atender você!
Arte da Tribo Produções
e-mail: artedatribo@artedatribo.com.br
(11) 3222-5550 / 98875-7030
Nura-Deen Yahuza collects his programming book from Femi Adefeso of Jidaw.com at the FREE IT Career Seminar for February 2009 in Abuja, FCT Nigeria by Jidaw Systems Limited for building careers through IT certifications such as Cisco CCNA, CompTIA A+, Networking and IT Entrepreneurship
Click the following link for more on the FREE IT Career Seminar
"Amazing! Unbelievable! You have shown me that it is not just about you. Understanding this and other things discussed gives you the ability to succeed in life."
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Today we spent waaaay too much time trying to install a wireless router at my house... between NetGear, ComCast, and some other company, I think Michael was on the phone with tech support for over 2 hours! :-(
Michael is a dear friend who lives in the rental unit I built under my house. He's also an amazing opera singer and voice teacher.