View allAll Photos Tagged techsupport

With both cameras having a bug in the software, I send them to technical support to get them fixed.

 

Both Cameras received a bug from a cheap memory card that I curiously tried. Bad mistake. I couldn't reinstall firmware on the cameras; couldn't format any of my cards due to the fact the cameras were reading them as Card Write Protected; not even formatting the cards on the computer solved the problem.

 

But yes, to Illinois will go the Powershot, and the Rebel will go to Virginia. And I won't have these cameras for a long little while.

 

Thank you to the Canon DSLR Group who tried to help me through my problems. You were more help then anyone else could of been.

 

www.flickr.com/groups/canondslr/discuss/72157619836208433/

 

I send them tomorrow

On Friday (Jan. 1), we called Time Warner Cable to cancel the TV part of our subscription. They convinced us to keep TV by (1) doubling our internet speed, (2) lowering the overall price, and (3) offering to send a new cable box and a new internet modem.

 

The tech told my wife on the phone, after looking at our account, that our current box was "really old". "They don't even make those anymore", he said.

 

So, a few days later, we got the new box. Not only was the appearance identical, but the model number (4250HDC) was the same too. My wife noticed the manufacture date was nearly the same. Both boxes were manufactured in 2007, two years before we even subscribed to cable in the first place. Our old box was made in May 2007, while the new one was built five months later.

 

We called to ask about this before installing it, thinking it might have been a mistake. The person we talked to this time assured us that the new box was "much better" than the old one. So we installed it and activated it. Exactly the same, as far as we can tell.

Today I helped out Joanne who lives next door to the library. We were trying to figure out why her email had stopped working since the last time I was by last week. Uh oh time, right? Turns out that it wasn't some complicated SMTP problem, but Hotmail who had changed their interface slightly. The new look and feel doesn't work with Joanne's old browser. Joanne has dial-up on her only phone line and so can't easily download a new version of Internet Explorer and why would she anyhow?

 

I came over with Firefox on my USB drive and installed it, imported her old bookmarks and gave her a bit of a test drive of how it worked. I showed her how "favorites" are now called bookmarks, how tabbed browsing works, and the joy of pop-up blocking and ad-blocking which makes Hotmail almost useable. I gave her a little pep talk about how it might be worth it to get broadband just because her and her husband could use their computers at the same time, but she said he mostly plays Solitaire on it anyhow. They go away for three months every winter, so paying through the nose for cable broadband when they're not here sort of rankles and with dial-up they have internet access from Florida as well as up here for one lowish price.

 

Even though I nominally get paid by RTCC to do this work, Joanne slipped me a $20 on my way out and said I should treat myself to lunch up the road.

the one on the left is from tech support!

thanks for trying to charge me $130 for something my friend happily did for free.

grr.

A big thank you to the TEDxMahtomedi tech support team! Photo by Bill Coleman

Lost Finale Spoiler Warning...

 

Jack reacting to his Dad's revelation that "this is the place that you all made together so that you could find one another"

Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.

 

Brightsource IT

3260 Hampton Avenue, Suite 200

St. Louis, MO 63139

Phone: (314) 561-6600

Contact Person: Oliver Block

Contact Email: info@brightsourceit.com

Website: brightsourceit.com/

You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso

 

Main Keywords:

information technology consultants,managed it services,email support,backup services,tech support

Bowen Island tech service.

When Zombies take over the world, we'll need SOME sort of tech support. Glitches might occur...

Selling out is no longer a sin, but being boring is

I tell you these Tech Support people just keep getting younger and younger.

 

Want to see a cool collection of my best photos? Check these out!

My first office job doing tech support for Electrical Distributing Inc. I promise that's not a fake company.

WiFi network service set identifier's (SSIDs) are typically too difficult for people to change and come with a machine-generated hash of random characters (possibly including the company name). Not very inclusive/usable!

 

Reddit: u/DJODSP

It's late at night and the server is down. Let see daddy what happened this time.

Grand County Library

Moab, UT

The Support Cycle: it's like the water cycle only with 100% more happy

This is what CEO failure looks like.

 

And this CEO handled it in the absolute worst possible way. On top of refusing opportunities to keep base operations in place, refusing to listen to inside ideas on how to approach ongoing problems, and acting, well, like a responsible CEO, the dude tucked his tail between his legs and RAN. Literally.

 

He decided that the best way to close the company was to not tell anyone. He didn't tell us; we all learned about it from one another as we came in that day. He didn't tell building management and stiffed them on back rent. He didn't tell the customer base (which, in turn, leaves the customers' customers in the lurch as well). He didn't tell the board of directors or anyone that had taken a financial risk in investing. He didn't tell any of the partner record labels who were, come to find out, owed royalty payments for some time.

 

For a chief executive officer, he sure is a coward.

I may not have been able to attend the Podcasters Across Borders conference in Kingston, Ontario this weekend, but I was able to provide cross-country phone tech support to get Tod Maffin out of a bind... [read more]

Verizon FiOS customers now have direct access to an application that performs many of the same setup, management and troubleshooting functions that previously required assistance from a help desk representative. Back-office systems and information resources have been integrated to create a tool that operates with point-and-click simplicity to perform functions like configuring a new PC to work on a home Wi-Fi network, setting up e-mail accounts, and automatically fixing Internet access or video problems.

A 1995, 'V.34 (28800)' Zoom Telephonics FaxModem

 

Details :

 

PCMCIA V.34 28800

 

Card Type : Fax, Modem (asynchronous)

Maximum Data Rate : 28.8Kbps

Maximum Fax Rate : 14.4Kbps

Data Bus : PCMCIA Type II

Fax Class : Class I & II

Data Modulation Protocol : Bell 103/212A

ITU-T V.21, V.22, V.22bis, V.23, V.32,

V.32bis, V.34

Rockwell V.FC

Fax Modulation Protocol : ITU-T V.17, V.21CH2, V.27ter, V.29, V.33

Error Correction/Compression : MNP10, V.42bis

 

NEWS!

 

"Zoom V.34XE FaxModem named price/performance leader by PC Professionell magazine.

 

Boston, MA, Feb. 12, 1996 - The Zoom FaxModem V.34XE has been chosen as the price/performance leader by PC Professionell magazine in a comparison of 14 competing V.34 external faxmodems selling in Germany. The award was announced in the February 1996 issue of PC Professionell, a leading German monthly computer trade magazine published by Ziff Verlag GmbH, a subsidiary of Ziff-Davis Publishing Company.

 

In its review, PC Professionell commented: "The V.34XE FaxModem, a first-time participant, skyrocketed to the front of the pack." The review concluded that the V.34XE's high connectivity and throughput performance, extended status reporting lights, and reasonable cost, plus Zoom's service and 7-year warranty "left the competition behind." "

 

A nice example of an 'early' modem thats had minimal use. Comes boxed with all cables / connectors, user manual and software you'll need.

 

Websites :

 

www.zoom.com/

www.zoomair.com/techsupport/dial_up/external.shtml

www.zoomair.com/techsupport/dial_up/2836C.shtml

www.zoom.com/about/news96_02.html

myweb.tiscali.co.uk/daveandkay/t/txt/51922.txt

 

giving technical support to a colleague - big presentation tomorrow!

Sheila Catherine Valerie Lynnette Sarah

Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.

 

Brightsource IT

3260 Hampton Avenue, Suite 200

St. Louis, MO 63139

Phone: (314) 561-6600

Contact Person: Oliver Block

Contact Email: info@brightsourceit.com

Website: brightsourceit.com/

You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso

 

Main Keywords:

information technology consultants,managed it services,email support,backup services,tech support

FixYa, the largest online tech and consumer troubleshooting community, offers small and medium businesses the opportunity to brand their customer support experience while still leveraging the power of FixYa’s 20 million monthly

visitors.

 

Reduce your call center costs and achieve greater customer satisfaction with FixYa SMB!

•Get a fully branded customer experience

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•Instant setup, no coding required

 

Got Questions?

W: fixya.com/partners

E: partner@fixya.com

A couple photos of me and Aaron helping his great grandmother out with a computer thing.

Technorati's David Sifry looks in to Paul Mooney's use of Technorati tags and why they aren't showing up.

Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.

 

Brightsource IT

3260 Hampton Avenue, Suite 200

St. Louis, MO 63139

Phone: (314) 561-6600

Contact Person: Oliver Block

Contact Email: info@brightsourceit.com

Website: brightsourceit.com/

You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso

 

Main Keywords:

information technology consultants,managed it services,email support,backup services,tech support

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