View allAll Photos Tagged techsupport
I tell you these Tech Support people just keep getting younger and younger.
Want to see a cool collection of my best photos? Check these out!
WiFi network service set identifier's (SSIDs) are typically too difficult for people to change and come with a machine-generated hash of random characters (possibly including the company name). Not very inclusive/usable!
Reddit: u/DJODSP
My first office job doing tech support for Electrical Distributing Inc. I promise that's not a fake company.
This is what CEO failure looks like.
And this CEO handled it in the absolute worst possible way. On top of refusing opportunities to keep base operations in place, refusing to listen to inside ideas on how to approach ongoing problems, and acting, well, like a responsible CEO, the dude tucked his tail between his legs and RAN. Literally.
He decided that the best way to close the company was to not tell anyone. He didn't tell us; we all learned about it from one another as we came in that day. He didn't tell building management and stiffed them on back rent. He didn't tell the customer base (which, in turn, leaves the customers' customers in the lurch as well). He didn't tell the board of directors or anyone that had taken a financial risk in investing. He didn't tell any of the partner record labels who were, come to find out, owed royalty payments for some time.
For a chief executive officer, he sure is a coward.
Today I helped out Joanne who lives next door to the library. We were trying to figure out why her email had stopped working since the last time I was by last week. Uh oh time, right? Turns out that it wasn't some complicated SMTP problem, but Hotmail who had changed their interface slightly. The new look and feel doesn't work with Joanne's old browser. Joanne has dial-up on her only phone line and so can't easily download a new version of Internet Explorer and why would she anyhow?
I came over with Firefox on my USB drive and installed it, imported her old bookmarks and gave her a bit of a test drive of how it worked. I showed her how "favorites" are now called bookmarks, how tabbed browsing works, and the joy of pop-up blocking and ad-blocking which makes Hotmail almost useable. I gave her a little pep talk about how it might be worth it to get broadband just because her and her husband could use their computers at the same time, but she said he mostly plays Solitaire on it anyhow. They go away for three months every winter, so paying through the nose for cable broadband when they're not here sort of rankles and with dial-up they have internet access from Florida as well as up here for one lowish price.
Even though I nominally get paid by RTCC to do this work, Joanne slipped me a $20 on my way out and said I should treat myself to lunch up the road.
Branding project for Live Human Being. Client helps people with their software issues and guides them through new programs. EKG and hand-written typeface used to show that you'll be working with a person as opposed to tech support over the phone or internet.
Verizon FiOS customers now have direct access to an application that performs many of the same setup, management and troubleshooting functions that previously required assistance from a help desk representative. Back-office systems and information resources have been integrated to create a tool that operates with point-and-click simplicity to perform functions like configuring a new PC to work on a home Wi-Fi network, setting up e-mail accounts, and automatically fixing Internet access or video problems.
Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.
Brightsource IT
3260 Hampton Avenue, Suite 200
St. Louis, MO 63139
Phone: (314) 561-6600
Contact Person: Oliver Block
Contact Email: info@brightsourceit.com
Website: brightsourceit.com/
You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso
Main Keywords:
information technology consultants,managed it services,email support,backup services,tech support
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I may not have been able to attend the Podcasters Across Borders conference in Kingston, Ontario this weekend, but I was able to provide cross-country phone tech support to get Tod Maffin out of a bind... [read more]
Technorati's David Sifry looks in to Paul Mooney's use of Technorati tags and why they aren't showing up.
A 1995, 'V.34 (28800)' Zoom Telephonics FaxModem
Details :
PCMCIA V.34 28800
Card Type : Fax, Modem (asynchronous)
Maximum Data Rate : 28.8Kbps
Maximum Fax Rate : 14.4Kbps
Data Bus : PCMCIA Type II
Fax Class : Class I & II
Data Modulation Protocol : Bell 103/212A
ITU-T V.21, V.22, V.22bis, V.23, V.32,
V.32bis, V.34
Rockwell V.FC
Fax Modulation Protocol : ITU-T V.17, V.21CH2, V.27ter, V.29, V.33
Error Correction/Compression : MNP10, V.42bis
NEWS!
"Zoom V.34XE FaxModem named price/performance leader by PC Professionell magazine.
Boston, MA, Feb. 12, 1996 - The Zoom FaxModem V.34XE has been chosen as the price/performance leader by PC Professionell magazine in a comparison of 14 competing V.34 external faxmodems selling in Germany. The award was announced in the February 1996 issue of PC Professionell, a leading German monthly computer trade magazine published by Ziff Verlag GmbH, a subsidiary of Ziff-Davis Publishing Company.
In its review, PC Professionell commented: "The V.34XE FaxModem, a first-time participant, skyrocketed to the front of the pack." The review concluded that the V.34XE's high connectivity and throughput performance, extended status reporting lights, and reasonable cost, plus Zoom's service and 7-year warranty "left the competition behind." "
A nice example of an 'early' modem thats had minimal use. Comes boxed with all cables / connectors, user manual and software you'll need.
Websites :
www.zoomair.com/techsupport/dial_up/external.shtml
www.zoomair.com/techsupport/dial_up/2836C.shtml
Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.
Brightsource IT
3260 Hampton Avenue, Suite 200
St. Louis, MO 63139
Phone: (314) 561-6600
Contact Person: Oliver Block
Contact Email: info@brightsourceit.com
Website: brightsourceit.com/
You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso
Main Keywords:
information technology consultants,managed it services,email support,backup services,tech support
I'm happy with my own phone, but T-mobile tried to tell me that in order to replace my wife's defective phone I had to buy a new one.
After 30 minutes to an hour on the phone and escalating at least once they relented and sent us a replacement for free (I wasn't about to pay for shipping, either), but some problems still persist.
These hassles are why we will not be renewing our T-mobile plan when the 2 year contract is up.
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Edit 9/19/2009: It seems a condescending blogger has dug this photo up and cast me in the role of a salesman giving trouble. Now, I'm not opposed to acting out a role that isn't really me, but said blogger doesn't seem to have used any attribution - for ANY of their photos.
Please, correct me if I'm wrong, but if I'm right someone needs to politely (key word there - I don't like flame wars) teach this person that every Creative Commons license requires ATTRIBUTION.
-=-=-=-=-=-
Edit 9/21/09: Rather than cite sources, my photo on the site has been replaced with another. My key point of contention - that images should only appear with attribution - is still not addressed as the new image has no credit for where it was originally.
Simply me at work, well, my OLD work where I was a tech support phone operative... Let me tell you, people think that tech support people are slow and feed people lines, but with some of the questions that are asked of us, there is no line for them.
Information Technology (IT) professional solving problems. Learn about IT Career Development.
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Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.
Brightsource IT
3260 Hampton Avenue, Suite 200
St. Louis, MO 63139
Phone: (314) 561-6600
Contact Person: Oliver Block
Contact Email: info@brightsourceit.com
Website: brightsourceit.com/
You Tube URL: www.youtube.com/watch?v=sEIU9GQiiso
Main Keywords:
information technology consultants,managed it services,email support,backup services,tech support