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a friend emailed this to me via a mailing list from UT
classic-web.archive.org/web/20040202021201/http://develop...
I occasionally do tech support for a small consulting company. Today was one of those days. I just love configuring wireless networks with computers running Vista, XP, ME, AND 98. Ugh.
Okay, I know I could of spent the afternoon working on something more productive than this... but where is the fun in that?
>>The first rule about Tech Support is you do not
talk about Tech Support.>>The second rule about
Tech Support is YOU DO NOT TALK ABOUT TECH
SUPPORT.>>Third rule about Tech Support is
don't call unless you are in front of the system.>>
The fourth rule about Tech Support is one
customer per call.>>The fifth rule about Tech
Support is no kids, no dogs in the background.>>
The sixth rule about Tech Support is do what the
tech tells you, then call back.>>The seventh rule:
if the tech says stop, taps out, goes limp, the call
is over.>>And the eighth and final rule: if this is
your first day in Tech Support,
YOU HAVE TO TAKE A CALL.
注文していたPHS300が来ました。
手持ちのWillcom（NS001U）でとりあえず使えるようにしておきます。
ちょいと設定が面倒だが、Web上にもあまりまとまった情報がないので覚え書きも兼ねて。
（当然会社のe-mobile等では繋げるだけで使えるが。）
※あらかじめ準備：
・PHS300のMACアドレス、ネットワークIDをメモ(初期パスワード、SSIDに利用)
・http://cmtrshop.com/cradlepoint/techsupport/phs300support.html
から、新しいファームウェアのダウンロード
・ISPへの接続ID、パスワード等を控える
Wi-fi機器から、PHSxxxのAPに接続し、ブラウザを起動すると、PHS300内部にRerouteされるので、ログイン
(APはネットワークID)
(初期パスワードはMACアドレスの下6桁)
▲瀬Ε鵐蹇璽匹靴織侫 璽爛ΕД△Wi-fi機器(PC)からPHS300に適用
たしか、TOOL→Firmwareから、参照ボタンを押して、PC上からファイルを選択かな。
（再起動すると、Firmware最新、日本語化完了）
PHS300の設定。(暗号化、パスワード変更など必要であれば)
ご靄楡瀋蠅らWANを選択し、ISPのID、電話番号等を入力。
ゥ皀妊燿設定から、ATコマンドを設定する。
うちの場合、OCNなんで、以下。
ATE0&D2&C1V1X4\V1\X1
ATD0570570724##64
トラックバック
yaplog.jp/another_ando/tb_ping/57
m(_ _)m参考になりました。
◆ATコマンドメモ
このあたりを参照↓
www.mdit.co.jp/apricot/manual/hw/desktop/cx0806/_manualal...
ate0:
入力を非表示に
at&d2:
Data Terminal Ready。パソコンが周辺機器に対して、
at&c1：
Data Carrier Detect。相手と接続できてるよ〜〜って確認するための信号。
atv1：
リザルトコードの表示を英語(v1)に。v0は数字。
atx4：
x1〜4は、拡張コードを表示する指定コマンド。
x1(リザルトコードに接続時の速度を付加)、x2(x1に加え、ダイヤル時にダイヤルトーンを検出)、x3(x1に加
え、ダイヤル時にビジートーンを検出した場合、Busyを返す)を包括
\v1:
拡張リザルトコード１（プロトコル）を表示する
\x1:
拡張リザルトコード２（プロトコル）を表示する
以上で、接続できます。
WILLCOMの月額980円で、パソコンだけでなく、iPod touchも繋ぎ放題。…タッチの速度が出ないのですが、文句は言えないかなぁ…
Alternate Title: Why i missed that conference call....
Note to self, when shooting over bayous and shore mud, take the phone and blackberry off my belt and put them safely in a bag....
You know you've found your home-away-from-home when you get to help fix the wireless router! Hopefully Backstory's public wifi will be more reliable now, as I changed the DHCP lease period from 24 hours to 2 hours.
Support Details:
If you are a computer support person or ever talk to one (and who
doesn't?) this handy dandy little site answers a lot of those standard
questions you need to know in order to fix a lot of problems with
online access. Question like, browser version, plugin version, IP
address ... Yes, in the demo image I snipped out my IP address, but
trust me, it really does provide it. ;) Enjoy, the next time you need
this sort of info.
The saga of my laptop continued. Oddly, I had the computer manual with me on my trip last week. I told the both of the Dell tech support people that I had it and asked if there was anything in it that would help me figure out what they wanted me to do. They ignored me.
I should have dropped the phone and started thumbing through the manual, but with my hands full of the phone and screwdrivers, I didn't.
Practical Hardware, Tech Support in the A+ Computer and Network Engineering Diploma class. Click to Learn more about IT Career Development.
Practical Hardware, Tech Support in the A+ Computer and Network Engineering Diploma class. Click to Learn more about IT Career Development.
"Hello, Bongo Tech Support...
You have a "HTTP 404 Not Found " error?
OK, sounds like your internet is full, simply unplug your monitor, throw it away and buy a new one.
Yep. That should do it for you.
Thank you for calling..."
"Hello, Bongo Tech support...
I see.
Are you running under Windows?
You're not.
OK, well this program only runs under Windows.
Uh huh.
OK, here's what you do. Pack up your computer, monitor, keyboard and mouse and move it to the closest window in your den. That should take care of your problem.
Thank you for calling...."
"Tech Support" Done in ink & colored pencil.
My original art is available for sale on eBay, or as free digital downloads here on Flickr. If you download my art, I only ask that you do not crop the photo to remove my name and the card's title.
Branding project for Live Human Being. Client helps people with their software issues and guides them through new programs. EKG and hand-written typeface used to show that you'll be working with a person as opposed to tech support over the phone or internet.
A billboard advertising technical support jobs in Bangalore. Currently, Bangalore receives about 4000 new people each day moving to the city to work in IT.
Both are theoretically the same size, but the large-to-small jack size converter doesn't plug in to my laptop. I'd love to know why.