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White Hat
The White Hat calls for information known or needed. "The facts, just the facts."
Yellow Hat
The Yellow Hat symbolizes optimism. Under this hat you explore the positives and probe for value and benefit.
Black Hat
The Black Hat is judgment - the devil's advocate or why something may not work. Spot the difficulties and dangers; where things might go wrong.
Red Hat
The Red Hat signifies feelings, hunches and intuition. When using this hat, you can express emotions and feelings and share fears, likes, dislikes, loves, and hates.
Green Hat
The Green Hat focuses on creativity; the possibilities, alternatives, and new ideas. It's an opportunity to express new concepts and new perceptions.
Blue Hat (overseeing the activity)
The Blue Hat is used to manage the thinking process. It's the control mechanism that ensures the Six Thinking Hats guidelines are observed.
South Library. Thursday 25 January 2018.
File reference: 2018-01-25-IMG_6201
Photo by Donna Robertson
From the collection of Christchurch City Libraries
Whether you are a business specialist or a newcomer, the cycle of negative and happy feedbacks is a continuing process. It must be considered a very much part of your business mechanism, a negative feedback mechanism. Thinking is far better than dreaming, and this is much better when you decide to take a hold of what is scribbled in your app review section.
7/6/2015
Feedback is the lifeblood of business. Better customer service and visible positive feedback is the key to business growth.