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User experience is often about compromises. Sometimes you can't make things easier for users because redoing a certain feature may not fit into a particular budget or timeline. Or, sometimes for security reasons you have to put up hurdles. This is the case with the CAPTCHA, a device meant to stop robots from submitting forms and wreaking havoc. Setting aside the fact that these are often overused, let's at least agree that because the CAPTCHA is designed for a real-life human being, it should be written in human language. This is what the music-streaming service MOG does. They avoid all of the pain that an ordinary CAPTCHA will cause on legitimate users by asking them a simple question. Bonus points for explaining below why they're asking this question. Simple, effective and most-importantly person-friendly.

In late 2006, I worked with Hyatt and Critical Mass to develop the information architecture and subsequent mockups (as shown) for the launch of HyattAtHome.com

We held our Idean New York: UX Design Collective: Monthly Startup Showcase + Industry Panel on December 17.

UXINDIA: India's Biggest Conference on User Experience Design

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Sketchbook notes for RWD mapping proposal

 

As the user types in a flight search, Wundrbar immediately displays what it understands; the user is able to express all the needed input

 

Designing Web Interfaces, by Bill Scott and Theresa Neil, Copyright 2009 Bill Scott and Theresa Neil, 978-0-596-51625-3

 

www.designingwebinterfaces.com

 

UX For Good Presentations. A team presents to three senior officials at the National Endowment for the Arts on how to improve/support the arts. Learn more about UX For Good online at www.uxforgood.com/ux-for-arts-sake/.

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Overview

The mission was to help our client launch the new Cayenne Turbo. A new trim off their already existing and popular Cayenne model line. Collaborating with the creative team, we designed a user experience where the new Cayenne was front and center. For context we chose to highlight the heritage that all Porsche model share. An RFP was developed and sent to nationally recognized digital production shops.

 

Role

User Experience Architect

Technical Lead

 

Credits

Client: Porsche

Production Partner: Firstborn

Art Direction:

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Find me at SXSW 2010 to get a discount code on purchases of Rosenfeld Media books.

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Students that I worked with throughout the development of both the typeface and book were asked to write short paragraphs about their memories of elementary school. These excerpts were used as copy for both the specimen card set and this poster. This helped add a bit of perspective to my work for those users no longer involved in the world of elementary education.

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Pix from

 

Lisa Kamm & Alex Cook talk about long distance user experience

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

Samples of a typeface, book, and other materials that I created/authored in order to help educators understand what simiple steps they could make in order to help students with dyslexia.

Version 2 for sketched detail wireframe for Packages page to include comments module.

Conference on design research methods. The central theme this year seemed to be Empathy for research participants and developing more hands-on methods to facilitate co-creation.

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