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To know more details, please visit our site & download the HR Bot case study.
-> #HR #chatbot #hrbot #chatbotcasestudy
Go through this link to look for more conversational AI chatbot case studies:
Discover how smart Voicebots and Conversational IVR transform customer service by making support faster, personal, and truly customer-friendly.
The intent chaining important in chatbot building is to identify the purpose of users finding a particular context to the situation of time and place.
=> #intent #IntentChaining #Chatbot #ChatbotBuilder
To know more info, visit to our site:
www.smartbots.ai/what-is-intent-chaining-why-is-it-import...
Introducing first multi-channel voice bot platform to offer truly natural conversations. Let customers interact with your voice bots on landlines, mobiles, websites. Get More Info At www.smartbots.ai/
Covid19 Bot can be deployed on your website easily. All you need to do is paste the plugin given in your website code. Which was given on our site. If any queries, please contact us and book a demo for more details.
=> #covidbot #covid19bot #covidchatbot
Conversational Assistants that delight your customers:
1.Omni-channel
2.Live Agent transfer
3.Pre-built Smart skills
4.Conversational Intelligence
5.Enterprise Connect
6.Analytics
Smart Skills ready to deploy in Conversational Banking Chatbot:
1.Knowledge #AI
2.Account Updates
3.Service Requests and Form Filling
4.Conversational #Banking
5.Card Services
The #SmartBots platform helps you automate and transform your organization’s internal processes and functions. Streamline activities Enterprise Chatbot Solutions from #HR, #Finance, #IT Help Desk to #CustomerSupport and Customer Engagement. Modernize legacy systems and make information and insights easily accessible to your employees and other stakeholders.
Jumpstart your Conversational AI Journey with our ready-to-use Insurance Virtual Assistant.
Multiple Use Cases of Insurance Chatbots:
1. Risk Evaluation
2. 24×7 Assistance To Insurance Shoppers
3. Onboarding Assistant
4. Underwriting
5. Chatbots As Live Agent Assistants
6. Claims Management
=> #chatbot #InsuranceChatbots #InsuranceVirtualAssistant #Insurance #VirtualAssistant
Automate Customer Support with Conversational AI for Telecom:
Chatbots in the #Telecom industry help companies deliver exceptional customer service with personalized customer experiences, quick and accurate query resolutions, support automation, and higher first call resolution.
1.Standard Support
2.Account/Billing Support
3.Product Support
In the above #infographic, you can also see the Benefits of Chatbots in the Telecom Industry.
Chatbots and #VirtualAssistants are leveraging AI technologies to provide innovative and efficient solutions benefiting customers, employees, and partners. In this scenario, it is crucial to understand the fundamental differences between a #Chatbot and a more sophisticated solution like a Virtual assistant.
To know more about the differences between a chatbot and virtual assistant look into the #infographic.
Skill is intent or a set of intents that a bot is capable of identifying and processing. Each bot requires its own set of skills depending on the industry and the use-case. But how many skills can a bot have? Can a chatbot have multiple skills and still perform well? Does adding more skills to a bot, decrease the bot performance?
The Conversational AI Chatbots are the present and future of many enterprises. The trade analytics saying 80% of the customer relationship will depend on enterprise bots via text, voice, or IVR. In this article, we discussed types of conversations, rules of natural language, understanding the business language engine, and users' intention using AI/ML. To know more information, visit our site and book a demo with us!!
Customers today, expect responsive, personalized, and quick customer service from their #Bank or #Financial Institution. Customer service involves FAQs, requests, processes, and more. Most of these are common and repetitive. Customer service representatives have to spend most of their time answering and solving these queries and requests and thus have less time for more complex tasks.
For more info in #infographic, look into the Benefits of Chatbots in Financial Services
Mother bots integrate multiple bots to work within a single app/application/enterprise. Typically, mother bots use a brute-force approach and map conversations to the skill with the highest confidence score.
Mother bots work in a fashion to send each user input to all skills associated with it. The skills revert to the input with responses and respective confidence scores. The Mother bot chooses the intent with the highest confidence score and gives an output to the user.
Artificial Intelligence ( #AI ) in the form of conversational ai in hr chatbots are revolutionizing the way #HR processes and functions are imagined and carried out today. The AI-powered conversational bots such as the ones developed by #SmartBots augmented with Machine Learning ( #ML ), Natural Language Processing ( #NLP ), automation capabilities, sentiment, and predictive analytics capabilities, context handlers, thinking engines, enables them to engage in human-like, meaningful, personalized, two-way conversations with several thousand employees. Let us look at the specific uses and use cases of #HRBots.
Any enterprise having huge customers and interact with them frequently, they can have more benefits with Customer Support Chatbot around 24*7 support, time-saving, and reduce the cost on the organization. This Customer Service chatbot is enabling of few FAQs, any ticket status, account updates, and live agent handover all these can be done. The bot is available in 3 types as Chat, Voice, and IVR which are having all features like quick resolution, quick feedback, easily scalable, efficient time usage, easy accessibility, and CRM integrations.