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Chatbots have become an integral part of our daily lives. Do you know that machine learning played a key role in achieving such a performance? This article deals with an interesting in-depth concept of intent identification chatbot implementation of frameworks like Amazon lex or Google DialogFlow.
Applications of #AI in #HR: Uses and #UseCases
Artificial Intelligence (AI) in the form of #conversationalbots is revolutionizing the way HR processes and functions are imagined and carried out today. The AI-powered conversational bots such as the ones developed by #SmartBots augmented with #MachineLearning (ML), Natural Language Processing ( #NLP ), automation capabilities, sentiment, and predictive analytics capabilities, context handlers, thinking engines, enables them to engage in human-like, meaningful, personalized, two-way conversations with several thousand employees.
Let us look at the specific uses and use cases of Conversational AI Chatbots in HR
1. Recruitment and Onboarding with elevated candidate experiences
2. Conversational Agents
3. Request management and transactional support
4. Learning and development
5. Fact-based Performance management
6. Employee satisfaction and engagement
To know more info, visit our site & Book a demo:
Find out an easy method of how to measure the Chatbot Cost Calculator in terms of return of investment and what you can save with Smartbots for your business or enterprises or organaizations.
=> #chatbot #chatbotcalculator #calculator #roicalculator #chatbotcostcalculator #roi #roichatbot #chatbotroicalculator
To know more details, please visit our site & download the BI Bot case study.
-> #BI #chatbot #bibot #chatbotcasestudy
Go through this link to look for more conversational AI chatbot case studies:
Business growth requires a good sales team to expand and increase productivity for company growth at any time. So now the latest Sales Assistant Bot available for 24*7 support, to update the sales team with the latest information about the company and boost sales. The Sales Chatbot is available in 3 types as Chat, Voice, and IVR. Meanwhile, AI Sales Assistant has some features like easily scalable, connect to a knowledge base, send remainders, consistent user experience, and live agent transfer to the sales and customers. This way the Chatbots for Business helps a lot to both company organization of sales and customers.
While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the chatbot builder platform where it needs to be while switching between intents. This is called Intent Chaining.
Start your Conversational #AI Journey with our ready-to-use #Insurance ChatBot.
Here are some Use Cases of Insurance Chatbots:
1.Risk Evaluation
2.24×7 Assistance To Insurance Shoppers
3.Onboarding Assistant
4.Underwriting
5.Chatbots As Live Agent Assistants
6.Claims Management
Conversational AI is redefining how #Pharma companies communicate with #patients, #physicians, and #employees.
Intelligent #VirtualAssistants empower organizations to overhaul and redefine user engagement and brand performance.
Jumpstart your #ConversationalAI Journey with our ready-to-use virtual assistants.
1.Sales Reps/Field Force
2.Patients/Customers
3. #Healthcare Professionals
4.Employees
In the above #infographic, you can also see the Benefits of AI Virtual Agents in Pharma.
Keep your employees and customers up to date with the latest information using the COVID 19 Bot. The COVID 19 Healthcare bot gives the latest authentic information gathered from authorized sources and can also be customized to provide company-specific information to users and employees by COVID-19 Chatbot.
Chatbots and Virtual Assistants cannot answer all customer queries. Sometimes they struggle to understand the customer’s issue. In such a scenario, transferring the conversation to a human agent is the best solution. But doing this in a seamless manner is of utmost importance. We show how Smartbots implemented the Chatbot with Live Agent feature.
Conversational AI is the technology behind chatbots, voice bots, and virtual assistants (VA). Enterprises are looking towards a conversational AI Journey to enhance customer support, and employee and customer loyalty. The adoption is increasing during pandemic times and is only going to accelerate in the future.
To know more details, please visit our site & download the agent bot case study.
-> #chatbot #agentbot #chatbotcasestudy
Go through this link to look for more conversational AI chatbot case studies:
Insurance is one of the most critical industries there is; it is what saves people and organizations from falling into #financial trouble after a crisis or an unforeseen event. However, it is often deemed as the least innovative industry with outdated processes, time-taking procedures and delays, legacy IT systems, and many dissatisfied and even disgruntled customers.
How AI used in Insurance Industry?
1. Risk Evaluation
2. Underwriting
3. 24×7 assistance to insurance shoppers
4. Increase conversions by human agents with chatbots as live agent assistants
5. Onboarding Assistant
6. Claims Management
7. High-quality and consistent customer experiences
=> #Insurancechatbot #AIinInsuranceIndustry #insurancebot
To know more visit our site & book a demo:
www.smartbots.ai/how-the-insurance-industry-is-leveraging...
AI in Insurance is one of the most critical industries it is what saves people and organizations from falling into financial trouble after a crisis or an unforeseen event. However, these Insurance Chatbots are with conversational AI helping both companies and users for their inquiries, bill payments, dues, new plans, etc.
AI-powered conversational ai chatbot that suits the unique needs of your business.
A) Our Technology
B) How do we work?
C) Enterprise Support
Smartbots is a cohesive chatbot development platform that designs, develops, validates, and deploys.
Smartbots is a cohesive #chatbot development platform that designs, develops, validates, and deploys
AI-powered conversational chatbots that suit the unique needs of your business.
For more info contact us. www.smartbots.ai/
Smartbots deployed a Virtual Assistant a voice smart bot for the field force of a global Healthcare company. This virtual assistant provides a wide range of information to the field force like their KPIs, inventory updates, targets, performance, schedules, etc. This virtual assistant has seen considerable success and has become their most important asset with respect to sales and marketing. To know more information, visit our site and book a demo with us!!
The Customer Support Assistant comes with baseline scenarios to get started right away. Customize the baseline scenarios or add unique scenarios based on the use-case needs.
=>FAQs
=>Ticket Status
=>Account Updates
=>Live Agent Handover
=> #CustomerSupportAssistant #CustomerSupportBot
To know how Smartbots increased the accuracy of intent identification in a chatbot.
Go through our article on our site:
www.smartbots.ai/how-smartbots-increased-the-accuracy-of-...
The future of enterprise chatbots relationship between companies and customers depends upon AI Chatbots in various industries like pharma, health, insurance, finance, and manufacturing. It helps with user engagement, service, product reviews, lead generation, less maintenance cost, etc. Along with websites, the bots can be integrated into apps, social media platforms to get demand in the market. To know more information, visit our site and book a demo with us!!
While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining in Bot Builder. To know more information, visit our site and book a demo with us!!
Intelligent Virtual Assistant is to help agents solve user queries quickly using the Agent Assistant Bot. The Agent Assistant Chatbot is having the features of quicker query resolution, great agent productivity, and increased customer satisfaction. The AI Agent Bot available in 3 models of Chat, Voice, and IVR. Some additional advantages are context-aware, connect to a knowledge base, automate agent process, and instant answers to users. This way the Virtual Assistant Chatbot can play a vital role in conversation between the agents and customers of a company in a fast and effective manner. It also leads to save time and reduce cost which leads to the growth of an enterprise.
To know more details, please visit our site & download the Sales Bot case study.
=> #Sales #chatbot #salesbot #chatbotcasestudy
Go through this link to look for more conversational AI chatbot case studies:
Know the Key differences between a AI Chatbot vs Intelligent Virtual Assistant
1. Language Understanding
2. Context Handling
3. Learning and Improvements
4. Perform Tasks
To Summarize – #Chatbots or #FAQ Chatbots are the simplest and most common type. They allow the users to ask questions and provide the scripted answers based on the simple keyword search and set of rules. They are prone to make mistakes when the user input is unexpected or deviates from the expected conversation path. #VirtualAssistants, aka Contextual assistants, are more intelligent and context-based. They can understand the user’s intent, emotion, and context and provide personalized and dynamic responses. They can handle unexpected user inputs and perform tasks. Virtual Assistants, when implemented successfully, enable businesses to offer great conversational experiences with customers, employees, and partners.
=> #ChatbotVsVirtualAssistant
To know more info: Visit our site and find out.
www.smartbots.ai/are-chatbots-and-virtual-assistants-the-...
Smartbots Banking Virtual Assistants is built on top of the Smartbots Platform to provide a secure, personalized, and robust conversational banking experience through a variety of voice and chat channels.
Smart Skills Ready to Deploy in AI Banking Bot:
1. Knowledge AI
2. Account Updates
3. Service Requests and Form Filling
4. Conversational Banking
5. Card Services
=> #BankingVirtualAssistants #VirtualAssistants #BankingChatbot #Banking #ConversationalBanking
Artificial Intelligence-powered Chatbots in Human Resource allows the HR teams to provide instant, accurate responses to common employee queries. Employees can get instant resolutions for their queries, 24x7. HR Chatbots automating the frequently asked queries frees up HR teams to personally handle the more complex queries.
Artificial Intelligence (AI) in the form of conversational bots are equipping businesses with an effective solution to the above-mentioned challenges in the support function. The AI-powered Customer Support #Chatbot developed by #SmartBots is making it possible to engage with different stakeholders in human-like, meaningful, personalized, two-way conversations at scale over text and voice interfaces.
Here are the Uses and Use Cases of Support Bots.
#ConversationalAI is the technology behind #chatbots, #Voicebots, and #VirtualAssistants (VA). Enterprises are looking towards conversational AI technology to enhance customer support, and employee and customer loyalty. The adoption is increasing during pandemic times and is only going to accelerate in the future.
Key Features to enhance #Chatbots or #VirtualAssistant Performance:
1.Smart Skills
2.Contextual Intelligence
3.Multi-Bot Engine
4.Enterprise #ML
6.Automated Testing
AI and Chatbots are uniquely positioned to address the needs of the healthcare industry that is challenged in delivering the right message, the right response at the right time, and also in capturing the right voice of the consumer. The ability to bring everyone together in a conversational way will pave the way to not only in delivering the right care but also in formulating the right responses that address the needs of targeted consumers at a faster pace. AI in Healthcare Industry
IVR Chatbots using the latest technology of Artificial Intelligence for any kind of information they can interact with the Conversational IVR Contact Center at any time. This AI IVR is available for 24*7 using the Natural Language IVR for speech recognition and interacts with the user via chat. Adding these features the IVR Chatbot is consistent and improved with customer experience. It also reduces the need for live agents and operation costs whereas it works on cloud platforms. The wide range of analytics will help us to lead organization KPIs.
Transform Customer Experience with Conversational AI in Banking:
1.Confused #Customers
2.Low Customer Delight
3.Heavy Customer Support Team
4.Continuous Agent Training
5.Wasted Opportunities
We #Smartbots follow 4 steps process for Conversational AI Journey:
1.Smart Skills
2.Integration Capabilities
3.Go Live in 4 Weeks
4.AI Concierge