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Critical to Quality Tree is a tool that helps you identify the factors that drive quality in the eyes of customers. While it is a #sixsigma tool, it can be used for any #project or #productdevelopment to optimize the quality of the final product or service.
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It is important to get project initiation right; this establishes the foundations for the project and can make the difference between a successful and unsuccessful project.
There is a lot to consider during project initiation which can be overwhelming. This toolkit has been designed to guide you through this process, one step at a time.