View allAll Photos Tagged sdlc
To control Information Technology (IT) costs we think about and act within the enterprise as a whole, in part because we sell enterprise and mid-level solutions. We apply an Enterprise Architecture (EA) strategy which at the top level is comprised of infrastructure and communication considerations. This is not just about technical infrastructure, defined or designed by IT, because it is highly likely that such individual solutions (one offs) will not align to core business strategies (vertical needs verses horizontal needs spanning the whole company).
It is not really possible to do this, that is consider the entire company's needs, without significant participation by the business for which we use terms such as Solution Delivery or Product Management. Product and program managers from a solution delivery framework gather information, report back to the business, and return to apply the business strategies to align with short, medium, and especially long term business goals.
This business and implementation strategy focus is a change agent, to reduce siloed thinking, and achieve more horizontal capability across units. We reduce multiple applications, which take time to manage and maintain, and where it makes sense, fold them into one. Because we take security and privacy of our customers very seriously, any applications which may be at risk have been identified and are brought up into our standards. The process of combining risk management goals, application and data reduction streams saves money, although the process of so much change at once can be stressful at the unit, project, and personal levels.
We seek to empower self-service among our partners, customers and employees, for access to all kinds of information they need, and internally reduce redundant data stores, for example referring to customers by one identifier if possible. This is especially challenging in our partner relationships with multiple data stores that contain similar information about customers which are identified in completely different ways. This is the reason for serious data modeling and tight or loose coupling where needed – to retrieve and move information back to the partner systems. We leverage Microsoft software, and then buy, build, minimize or reuse existing systems.
In order to be more successful in our efforts to control IT costs we strive to increase flexibility among existing staff and provide rewards for strategic thinking – this strategic thinking aligns along company-wide goals. We need people with the right skills who work in efficient methods, only including the people who need to be included to make decisions or act. In fact we need to change confrontational and passive aggressive behaviors internally to collaborative personality styles – changing the organizations culture is doable but difficult. For more information I recommend reading "The Heart of Change" by Kotter and Cohen.
The technologies we invest in to help control IT costs are our own. We custom write stuff served up on Microsoft servers and plan to use SharePoint as the UI for our new change request tool. We are substantially reducing and eliminating the number of different applications (SQL stored procedures or XML Blobs mostly) we use and maintain on a daily basis. We are moving from C++ to C#/.NET (C Sharp and .Net technologies).
We use Microsoft software as our strategy to control IT costs - it is easy to manage, and has great support. Some team members keep an eye on relevant Open Source software as competitive analysis. When we use it, we know not only how but why.
Our company is getting the maximum value from its data center investment because we have not invested to the level we need for our infrastructure. We expect to remediate this lack of investment after deploying skilled, thoughtful product managers with the right combination of education and practical experience to assist in this effort through the next couple of years.
What is our organization doing to maximize the value from its data center investment? In addition to the other things mentioned we outsource development and support to India, Israel, and developing countries, etc. We also are making use of tax advantaged locations for large savings in transactions.
We are adding metrics and measurements by which we evaluate not just personal progress but internal and external customer satisfaction with our IT initiatives on a project by project basis to self-improve.
The practices which enable us to maximize value from our IT investment are varied and multifaceted. To maximize ongoing investment we are adding solution delivery strategies, planning ahead, and aligning IT with company-wide goals. Of course in our space we have some unique issues, and as a public company even more so. One thing that may surprise you is some of our projects we do end to end locally because of how critical success is. We leverage our best, most successful local managers to produce projects and design larger scale solutions if we determine it is the best strategy – so in this way we are flexible – we don't just out source everything.
We are in the process of reducing the number of applications we need to maintain, and where it is appropriate fold one into another so long as the user interface or back ends do not become unmanageable. We are making over our change request platform from top to bottom which we feel will enable quicker turnarounds on change requests – it is both loosely and tightly coupled where it needs to be. For the presentation layer we choose Microsoft SharePoint.
Conversely, what factors are inhibiting our organization from reaping the maximum value from its data center investments? The factors inhibiting the maximum value include a lack of foresight in strategic planning for long term goals –
1. Putting temporary things together to just meet immediate needs.
2. Focusing on small details and not seeing the big picture.
3. Lack of metrics to evaluate progress, process, and client / customer / partner success.
4. Unwillingness of team members to change or promote change even when it is in their and the companies' best interest.
5. Having too many data centers, identifying customers in too many ways.
How important is productivity within the IT function in our efforts to control IT costs and maximize our data center investment? Functionality, capacity, and reliability far outstrip productivity, but that is only because we have already hit very high productivity goals and exceeded them. Here are some of the metrics we examine:
Metrics
Percentage of project budgeted costs
Scope requirements
Total cost of ownership
Traceability
Defects rate (sev1, sev2, sev3 bugs - zero tolerance for sev1)
Completed requirements
Customer satisfaction scores (cust sats)
Schedule slippage
Flexibility of management styles
End-to-end throughput time per client-side user request
System extensibility
Scalability
Maintainability
Defects per thousand lines of code (KLOC or by function)
Support functionality and documentation availability, and completeness prior to launch
Rates of failure
Restoration (emergency)
Availability
Test effectiveness
Business acceptance
System acceptance (signoff)
Average turn around time for service and change requests
Number of security or privacy defects (last two should be zero tolerance in launch candidates)
Number of post freeze change requests
Among the mandatory metrics used are peer review effectiveness of code, and post mortems and overall customer satisfaction. In other words we do not consider just ontime delivery of products, enhancements, or new functionality.
What is our organization doing to improve productivity within its IT function?
Getting the right people – some people grew with us or came to us with deep knowledge from the school of hard knocks – work experience – we seek to capture the most knowledgeable and either increase their education or find those with both practical work experience and advanced degrees. Good thing this is Seattle with its heavily educated population. New programs at the university level such as Informatics and Information Management are producing the people we need – not just MBAs or Master of Comp Sci - because so much of our development work we outsource to India and developing countries, and IT is not traditionally closely aligned with marketing or sales. We do outsource much of the development work as is possible.
The undergrad Informatics and Master of Science in Information Management programs at the University of Washington are housed in Mary Gates' Hall, renovated and named in honor of Bill Gate's late mother, it's headed by Mike Crandall (Dublin Core, Microsoft, Boeing). So you can see this is the direction we are going regionally, because that is where the spend is. Another great information school is at the University of California at Berkeley, housed in one of the oldest and most architecturally beautiful collegiate buildings on the west coast, South Hall. On the physical level all Berkeley had to do is add wireless. Excellent academics such as the seminal thinker Dr Michael Buckland are there at Berkeley, and business leaders such as Mitch Kapor. Industry wide I think iSchools are having an effect, adding a more well rounded, even playful culture to high tech operations.
Improving and opening the culture is important. Having a shared lexicon is one of the benefits of educated people; those with MSIM (master of science in information management), Informatics, technical MBA degrees can comunicate effectively with highly technical people - this can produce enormous savings and long term cost benefits. Increased, clear, enthusiastic communication saves IT costs.
In strategy meetings, for example, we often include Enterprise Architects to assist in stack ranking program and project development, because this helps reduce redundant systems.
Our organization's ability to measure the return on investment (ROI) or success of its IT investments is “Fair but mixed,” we want ROI to be easily measureable and this means evaluating the correct things, asking the right questions in the first place, not following other organizations techniques, although we examine them as examples.
We are adding ways to evaluate our ROI – we do use business analysis methods. There is always an identifiable way to analyze and measure the relationship of what something costs even if it appears intangible such as Brand protection.
Considering the strategic and tactical stuff we are doing, at the core, creativity is what drives our success. Creativity is always a very difficult thing to measure. In fact it could be said that if you try, you are barking up the wrong tree. However creative thinking around practical goals has provided us success. This is where the ideas around flexibility and being very responsive come to play.
We have found very very high ROI around outsourced projects because they must be clearly defined within the Software Development Lifecycle (SDLC) and Sarbanes-Oxley Act of 2002 (SOX) compliance.
Those people who actually think out of the box are oftentimes not recognized by co-workers and management. Change is perceived as negative among full time staff. We seek to show support for both full time employees and consultants, and change this view and enhance their ability to communicate ideas. That is why our management keeps an open door policy. Unfortunately like any other policies the hazard is that individual managers must believe in our policies around openness and creativity; such self-selecting polices are impossible to enforce.
Our organization uses balanced scorecards, Six Sigma and other types of internally derived quantitative value measurement methods to measure the ROI or success of our IT investments.
The continued use of these methods we expect will substantially improve the management and measurement of our IT investments. Some of the metrics are at the discretion of the product or program manager, others are mandatory. In part we have some success- at issue is adopting metrics and measurement as well as Enterprise Architecture and engaging with open arms increased strategic thinking and planning.
Senior management must come together and present a unified strategy for the entire company – which is a top down management style but it must be embraced from the bottom up. This is within a framework of enforced change as we seek to achieve excellence in all of our business units, especially in core infrastructure – those units which either produce money, or cost money. Some of our key investments we know are lost leaders, but other research will more than make up for those. Enforced change in this context means business units receive minimum budget until they comply.
We are still feeling the effects of the changes the Web brings in enterprise directly and for our customers; we continue to learn from the effects of communities and communication via the Web. The opportunities for growth are so enormous that it is all the more important that we curb spending where it is not required and apply it as much as possible to grow in creative arenas which still have huge untapped profit potential. It is not just about money, among hard core technologists – those who really love it – money is secondary in many ways - it’s about the fun stuff technology can bring as well as the benefit to serve humanity that technology brings.
High tech, information technology, and software development have made some strides to maturity but we are still learning new things; it will be a learning industry, discovering and inventing stuff for a long time to come.
p.s.
Enforced Change is a radically different challenge, and promises different ways of looking at human-to-human, individual-to-corporation, corporate-to-corporate, human-to- computer interactions, etc, which I plan to cover in future articles, so stay tuned!
Essentials of Business Analysis
Course Instructor | Course Overview | Course Features | Participant Benefits
Who Should Attend | Course Agenda | Registration Details | Contact Details
Phil Robinson has worked with information technology, in a variety of roles since 1975. He has been involved in the planning, analysis and implementation of a diverse range of business, scientific and technical information systems.
Phil is an experienced workshop facilitator and has led numerous workshops in the course of his consulting assignments. He has extensive training experience, earning a reputation as a lucid and knowledgeable presenter. Phil has presented training courses for organizations in Australia, Thailand, Philippines, India,
Malaysia, Hong Kong, Singapore and Indonesia.
Phil teaches courses on Software Testing, Requirements Analysis, Introduction to UML, SDLC Process Design Course, Enterprise Architecture,UML Modeling with Enterprise Architect and Requirement Analysis using Enterprise Architect.
Phil is a regular presenter at conferences and has authored numerous industry training courses in addition to three University units. He has also had two books published on programming Apple computers. The books were published in a number of countries including the USA, UK and as translations in Germany and France. More recently, he co-authored a number of articles that describe an original framework for the analysis of enterprise architectures.
Phil is a resident of Perth, Australia and frequently travels to South East Asia to perform assignments.
According to the International Institute of Business Analysis:
Business analysis is concerned with investigating business needs and proposing solutions to business problems. Solutions often include some form of software system, but may also include improvements to business processes, development of staff skills or changes to the organisation structure.
The people that perform business analysis have a variety of job titles. These include business analysts, systems analyst, functional analyst, business consultant and often, simply BA.
No matter what your job title is, this course is designed to develop the knowledge and skills that are essential to succeed at business analysis.
The course is based on the real-world experience and lessons learnt by practicing business analysts working on actual projects. At the same time it presents an up to date perspective on business analysis that includes use cases.
Participants leave the course with a clear understanding of what is expected from a business analyst and the skills necessary to fulfil those expectations.
Adopts a
systems perspective of business analysis.
Covers material required for the Information Systems Examinations Board (ISEB) and International Institute of Business Analysis (IIBA)
certification exams.
Suitable for graduates, developers and others moving into a BA role for the first time as well as experienced business analysts who need to update their skills, attend a refresher course or simply get some new ideas.
Gain a better understanding of the role of a business analyst.
Develops the essentials knowledge and skills required to investigate business systems; identify business needs and specify the requirements of a software solution.
Understand how to better align IT with business needs.
Those acting (or planning to act) in the role of Business Analyst, Business Systems Analyst, Systems Analyst, Functional Analyst or Business Consultant.
Software Development Managers, Project Managers, Program Managers, Developers and Testers who need to understand what business analysts do.
Project Sponsors, Project Stakeholders and End-User Representatives who participate in business analysis projects.
Introduction to Business Analysis
The roles and responsibilities of a business analyst
Skills required by business analysts
Business analysis projects
Other roles
Project deliverables
A systems engineering perspective of business analysis
What is a system?
Types of system
The traditional hierarchical view of systems
Systems and the contemporary business environment
Viewing systems as independent and overlapping
Business Analysis Process Model
Investigate the situation
Consider perspectives
Analyse needs
Evaluate options
Define requirements
Understanding Business Strategy
Value chain analysis
Competitive analysis
Environmental scanning
SWOT analysis
Analysing Stakeholders
Stakeholder categories
Identifying stakeholders
Analysing stakeholders
Strategies for managing stakeholders
Investigating Business Systems
The Soft Systems Methodology (SSM)
Rich pictures
Mind mapping the system context
Investigating stakeholder perspectives
Mapping stakeholder perspectives
CATWOE Analysis
Modelling Business Processes
Business process concepts
Definition of a business process
A model of human activity
Activity diagrams
Representing activities
Showing activity sequence
Decomposing activities
Showing parallel activities
Modelling decisions
Modelling workflow
Using swimlanes to represent actors
Representing information flows
Representing the flow of physical objects
Modelling business processes
Modelling logical workflows
Modelling the current as is workflow
Representing activity breakdowns using activity diagrams
Representing activity breakdowns with mind maps
The role of business process reference models
Identifying Business Needs
Business needs
Solving problems
Exploiting an opportunities
Avoiding threats
Identifying business needs
Brainstorming business needs
Identifying internal weaknesses
Identifying external threats advantage
Investigating the root cause of problems
Describing business needs
Documenting Software Requirements
Software requirements
Interface requirements
Functional requirements
Non-functional requirements
Quality attributes
Constraints
Storage requirements
Use cases
Use case concepts
Use case diagrams
Naming use cases
The importance of a glossary
Use case steps
The subject...verb...object template
Use case scenarios
Interface requirements
Data dictionaries
The role of prototypes
Use cases and business processes
Documenting to be workflows
Activity diagrams
Sequence diagrams
Use case templates
Levels of use case description
Use case narrative
Registration Fees
S$ 980 per participant
10% group discount for four or more
registrations from the same company.
15% group discount for nine or more registrations
from the same company.
One discount scheme applicable at a time.
Fees is inclusive of refreshments, lunch & workshop
kit.
Course Venue
Parkroyal on Beach Road
7500 Breach Road,
Singapore 199591
Course Timings
0900 to 1700 hrs
Course Registrations
To register, please email at
vishal@processworks group.com name of the participants and the
billing instructions. Alternately,
please request for a registration form via email.
More Information
Vishal Manghani
Processworks Pte. Ltd.
100, Jalan Sultan,
#09-05, Sultan Plaza
Singapore 199001
Phone: 65-6299 5023
Mobile: 65- 9237 7351
Fax: 65-6234 4357
Email:
vishal@processworksgroup.com
Web:
Registration Terms
All payments to be made in favor of Processworks
Pte. Ltd.
Any cancellations received within the last ten
calendar days would be liable for 50% of the course
fees.
No-shows shall be fully charged.
Singapore
Processworks Pte. Ltd
100, Jalan Sultan
#09-05, Sultan Plaza
Singapore 199001
Fax: +65-6234 4357
info@processworksgroup.com
Malaysia (Kuala Lumpur)
Processworks Sdn. Bhd.
Level 26, Menara IMC
No.8, Jalan Sultan Ismail
50250, Kuala Lumpur
Fax: 603– 2031 8359
malaysia@processworksgroup.com
India (Bangalore)
Processworks Information Technology Pvt. Ltd.
82/83 Borewell Rd, Whitefields
Bangalore 560055, India
Fax: +91-80 28456467
india@processworksgroup.com
REMOVE EMAIL:
To remove your name from our
mailing list, please reply to
events@processworksgroup.com
mentioning "REMOVE"
in the subject line. If your email is an alias or forward email,
please specify the primary email that may be deleted.
WHITELIST EMAIL:
You may wish to whitelist
our email address and add our sending email (seminars@procesworksgroup.com)
to your address book. That shall ensure that you receive all our
announcements without it being automatically moved to your SPAM or
Junk folders.
Essentials of Business Analysis
Course Instructor | Course Overview | Course Features | Participant Benefits
Who Should Attend | Course Agenda | Registration Details | Contact Details
Phil Robinson has worked with information technology, in a variety of roles since 1975. He has been involved in the planning, analysis and implementation of a diverse range of business, scientific and technical information systems.
Phil is an experienced workshop facilitator and has led numerous workshops in the course of his consulting assignments. He has extensive training experience, earning a reputation as a lucid and knowledgeable presenter. Phil has presented training courses for organizations in Australia, Thailand, Philippines, India,
Malaysia, Hong Kong, Singapore and Indonesia.
Phil teaches courses on Software Testing, Requirements Analysis, Introduction to UML, SDLC Process Design Course, Enterprise Architecture,UML Modeling with Enterprise Architect and Requirement Analysis using Enterprise Architect.
Phil is a regular presenter at conferences and has authored numerous industry training courses in addition to three University units. He has also had two books published on programming Apple computers. The books were published in a number of countries including the USA, UK and as translations in Germany and France. More recently, he co-authored a number of articles that describe an original framework for the analysis of enterprise architectures.
Phil is a resident of Perth, Australia and frequently travels to South East Asia to perform assignments.
According to the International Institute of Business Analysis:
Business analysis is concerned with investigating business needs and proposing solutions to business problems. Solutions often include some form of software system, but may also include improvements to business processes, development of staff skills or changes to the organisation structure.
The people that perform business analysis have a variety of job titles. These include business analysts, systems analyst, functional analyst, business consultant and often, simply BA.
No matter what your job title is, this course is designed to develop the knowledge and skills that are essential to succeed at business analysis.
The course is based on the real-world experience and lessons learnt by practicing business analysts working on actual projects. At the same time it presents an up to date perspective on business analysis that includes use cases.
Participants leave the course with a clear understanding of what is expected from a business analyst and the skills necessary to fulfil those expectations.
Adopts a
systems perspective of business analysis.
Covers material required for the Information Systems Examinations Board (ISEB) and International Institute of Business Analysis (IIBA)
certification exams.
Suitable for graduates, developers and others moving into a BA role for the first time as well as experienced business analysts who need to update their skills, attend a refresher course or simply get some new ideas.
Gain a better understanding of the role of a business analyst.
Develops the essentials knowledge and skills required to investigate business systems; identify business needs and specify the requirements of a software solution.
Understand how to better align IT with business needs.
Those acting (or planning to act) in the role of Business Analyst, Business Systems Analyst, Systems Analyst, Functional Analyst or Business Consultant.
Software Development Managers, Project Managers, Program Managers, Developers and Testers who need to understand what business analysts do.
Project Sponsors, Project Stakeholders and End-User Representatives who participate in business analysis projects.
Introduction to Business Analysis
The roles and responsibilities of a business analyst
Skills required by business analysts
Business analysis projects
Other roles
Project deliverables
A systems engineering perspective of business analysis
What is a system?
Types of system
The traditional hierarchical view of systems
Systems and the contemporary business environment
Viewing systems as independent and overlapping
Business Analysis Process Model
Investigate the situation
Consider perspectives
Analyse needs
Evaluate options
Define requirements
Understanding Business Strategy
Value chain analysis
Competitive analysis
Environmental scanning
SWOT analysis
Analysing Stakeholders
Stakeholder categories
Identifying stakeholders
Analysing stakeholders
Strategies for managing stakeholders
Investigating Business Systems
The Soft Systems Methodology (SSM)
Rich pictures
Mind mapping the system context
Investigating stakeholder perspectives
Mapping stakeholder perspectives
CATWOE Analysis
Modelling Business Processes
Business process concepts
Definition of a business process
A model of human activity
Activity diagrams
Representing activities
Showing activity sequence
Decomposing activities
Showing parallel activities
Modelling decisions
Modelling workflow
Using swimlanes to represent actors
Representing information flows
Representing the flow of physical objects
Modelling business processes
Modelling logical workflows
Modelling the current as is workflow
Representing activity breakdowns using activity diagrams
Representing activity breakdowns with mind maps
The role of business process reference models
Identifying Business Needs
Business needs
Solving problems
Exploiting an opportunities
Avoiding threats
Identifying business needs
Brainstorming business needs
Identifying internal weaknesses
Identifying external threats advantage
Investigating the root cause of problems
Describing business needs
Documenting Software Requirements
Software requirements
Interface requirements
Functional requirements
Non-functional requirements
Quality attributes
Constraints
Storage requirements
Use cases
Use case concepts
Use case diagrams
Naming use cases
The importance of a glossary
Use case steps
The subject...verb...object template
Use case scenarios
Interface requirements
Data dictionaries
The role of prototypes
Use cases and business processes
Documenting to be workflows
Activity diagrams
Sequence diagrams
Use case templates
Levels of use case description
Use case narrative
Registration Fees
S$ 980 per participant
10% group discount for four or more
registrations from the same company.
15% group discount for nine or more registrations
from the same company.
One discount scheme applicable at a time.
Fees is inclusive of refreshments, lunch & workshop
kit.
Course Venue
Parkroyal on Beach Road
7500 Breach Road,
Singapore 199591
Course Timings
0900 to 1700 hrs
Course Registrations
To register, please email at
vishal@processworks group.com name of the participants and the
billing instructions. Alternately,
please request for a registration form via email.
More Information
Vishal Manghani
Processworks Pte. Ltd.
100, Jalan Sultan,
#09-05, Sultan Plaza
Singapore 199001
Phone: 65-6299 5023
Mobile: 65- 9237 7351
Fax: 65-6234 4357
Email:
vishal@processworksgroup.com
Web:
Registration Terms
All payments to be made in favor of Processworks
Pte. Ltd.
Any cancellations received within the last ten
calendar days would be liable for 50% of the course
fees.
No-shows shall be fully charged.
Singapore
Processworks Pte. Ltd
100, Jalan Sultan
#09-05, Sultan Plaza
Singapore 199001
Fax: +65-6234 4357
info@processworksgroup.com
Malaysia (Kuala Lumpur)
Processworks Sdn. Bhd.
Level 26, Menara IMC
No.8, Jalan Sultan Ismail
50250, Kuala Lumpur
Fax: 603– 2031 8359
malaysia@processworksgroup.com
India (Bangalore)
Processworks Information Technology Pvt. Ltd.
82/83 Borewell Rd, Whitefields
Bangalore 560055, India
Fax: +91-80 28456467
india@processworksgroup.com
REMOVE EMAIL:
To remove your name from our
mailing list, please reply to
events@processworksgroup.com
mentioning "REMOVE"
in the subject line. If your email is an alias or forward email,
please specify the primary email that may be deleted.
WHITELIST EMAIL:
You may wish to whitelist
our email address and add our sending email (seminars@procesworksgroup.com)
to your address book. That shall ensure that you receive all our
announcements without it being automatically moved to your SPAM or
Junk folders.
Essentials of Business Analysis
Course Instructor | Course Overview | Course Features | Participant Benefits
Who Should Attend | Course Agenda | Registration Details | Contact Details
Phil Robinson has worked with information technology, in a variety of roles since 1975. He has been involved in the planning, analysis and implementation of a diverse range of business, scientific and technical information systems.
Phil is an experienced workshop facilitator and has led numerous workshops in the course of his consulting assignments. He has extensive training experience, earning a reputation as a lucid and knowledgeable presenter. Phil has presented training courses for organizations in Australia, Thailand, Philippines, India,
Malaysia, Hong Kong, Singapore and Indonesia.
Phil teaches courses on Software Testing, Requirements Analysis, Introduction to UML, SDLC Process Design Course, Enterprise Architecture,UML Modeling with Enterprise Architect and Requirement Analysis using Enterprise Architect.
Phil is a regular presenter at conferences and has authored numerous industry training courses in addition to three University units. He has also had two books published on programming Apple computers. The books were published in a number of countries including the USA, UK and as translations in Germany and France. More recently, he co-authored a number of articles that describe an original framework for the analysis of enterprise architectures.
Phil is a resident of Perth, Australia and frequently travels to South East Asia to perform assignments.
According to the International Institute of Business Analysis:
Business analysis is concerned with investigating business needs and proposing solutions to business problems. Solutions often include some form of software system, but may also include improvements to business processes, development of staff skills or changes to the organisation structure.
The people that perform business analysis have a variety of job titles. These include business analysts, systems analyst, functional analyst, business consultant and often, simply BA.
No matter what your job title is, this course is designed to develop the knowledge and skills that are essential to succeed at business analysis.
The course is based on the real-world experience and lessons learnt by practicing business analysts working on actual projects. At the same time it presents an up to date perspective on business analysis that includes use cases.
Participants leave the course with a clear understanding of what is expected from a business analyst and the skills necessary to fulfil those expectations.
Adopts a
systems perspective of business analysis.
Covers material required for the Information Systems Examinations Board (ISEB) and International Institute of Business Analysis (IIBA)
certification exams.
Suitable for graduates, developers and others moving into a BA role for the first time as well as experienced business analysts who need to update their skills, attend a refresher course or simply get some new ideas.
Gain a better understanding of the role of a business analyst.
Develops the essentials knowledge and skills required to investigate business systems; identify business needs and specify the requirements of a software solution.
Understand how to better align IT with business needs.
Those acting (or planning to act) in the role of Business Analyst, Business Systems Analyst, Systems Analyst, Functional Analyst or Business Consultant.
Software Development Managers, Project Managers, Program Managers, Developers and Testers who need to understand what business analysts do.
Project Sponsors, Project Stakeholders and End-User Representatives who participate in business analysis projects.
Introduction to Business Analysis
The roles and responsibilities of a business analyst
Skills required by business analysts
Business analysis projects
Other roles
Project deliverables
A systems engineering perspective of business analysis
What is a system?
Types of system
The traditional hierarchical view of systems
Systems and the contemporary business environment
Viewing systems as independent and overlapping
Business Analysis Process Model
Investigate the situation
Consider perspectives
Analyse needs
Evaluate options
Define requirements
Understanding Business Strategy
Value chain analysis
Competitive analysis
Environmental scanning
SWOT analysis
Analysing Stakeholders
Stakeholder categories
Identifying stakeholders
Analysing stakeholders
Strategies for managing stakeholders
Investigating Business Systems
The Soft Systems Methodology (SSM)
Rich pictures
Mind mapping the system context
Investigating stakeholder perspectives
Mapping stakeholder perspectives
CATWOE Analysis
Modelling Business Processes
Business process concepts
Definition of a business process
A model of human activity
Activity diagrams
Representing activities
Showing activity sequence
Decomposing activities
Showing parallel activities
Modelling decisions
Modelling workflow
Using swimlanes to represent actors
Representing information flows
Representing the flow of physical objects
Modelling business processes
Modelling logical workflows
Modelling the current as is workflow
Representing activity breakdowns using activity diagrams
Representing activity breakdowns with mind maps
The role of business process reference models
Identifying Business Needs
Business needs
Solving problems
Exploiting an opportunities
Avoiding threats
Identifying business needs
Brainstorming business needs
Identifying internal weaknesses
Identifying external threats advantage
Investigating the root cause of problems
Describing business needs
Documenting Software Requirements
Software requirements
Interface requirements
Functional requirements
Non-functional requirements
Quality attributes
Constraints
Storage requirements
Use cases
Use case concepts
Use case diagrams
Naming use cases
The importance of a glossary
Use case steps
The subject...verb...object template
Use case scenarios
Interface requirements
Data dictionaries
The role of prototypes
Use cases and business processes
Documenting to be workflows
Activity diagrams
Sequence diagrams
Use case templates
Levels of use case description
Use case narrative
Registration Fees
S$ 980 per participant
10% group discount for four or more
registrations from the same company.
15% group discount for nine or more registrations
from the same company.
One discount scheme applicable at a time.
Fees is inclusive of refreshments, lunch & workshop
kit.
Course Venue
Parkroyal on Beach Road
7500 Breach Road,
Singapore 199591
Course Timings
0900 to 1700 hrs
Course Registrations
To register, please email at
vishal@processworks group.com name of the participants and the
billing instructions. Alternately,
please request for a registration form via email.
More Information
Vishal Manghani
Processworks Pte. Ltd.
100, Jalan Sultan,
#09-05, Sultan Plaza
Singapore 199001
Phone: 65-6299 5023
Mobile: 65- 9237 7351
Fax: 65-6234 4357
Email:
vishal@processworksgroup.com
Web:
Registration Terms
All payments to be made in favor of Processworks
Pte. Ltd.
Any cancellations received within the last ten
calendar days would be liable for 50% of the course
fees.
No-shows shall be fully charged.
Singapore
Processworks Pte. Ltd
100, Jalan Sultan
#09-05, Sultan Plaza
Singapore 199001
Fax: +65-6234 4357
info@processworksgroup.com
Malaysia (Kuala Lumpur)
Processworks Sdn. Bhd.
Level 26, Menara IMC
No.8, Jalan Sultan Ismail
50250, Kuala Lumpur
Fax: 603– 2031 8359
malaysia@processworksgroup.com
India (Bangalore)
Processworks Information Technology Pvt. Ltd.
82/83 Borewell Rd, Whitefields
Bangalore 560055, India
Fax: +91-80 28456467
india@processworksgroup.com
REMOVE EMAIL:
To remove your name from our
mailing list, please reply to
events@processworksgroup.com
mentioning "REMOVE"
in the subject line. If your email is an alias or forward email,
please specify the primary email that may be deleted.
WHITELIST EMAIL:
You may wish to whitelist
our email address and add our sending email (seminars@procesworksgroup.com)
to your address book. That shall ensure that you receive all our
announcements without it being automatically moved to your SPAM or
Junk folders.
Essentials of Business Analysis
Course Instructor | Course Overview | Course Features | Participant Benefits
Who Should Attend | Course Agenda | Registration Details | Contact Details
Phil Robinson has worked with information technology, in a variety of roles since 1975. He has been involved in the planning, analysis and implementation of a diverse range of business, scientific and technical information systems.
Phil is an experienced workshop facilitator and has led numerous workshops in the course of his consulting assignments. He has extensive training experience, earning a reputation as a lucid and knowledgeable presenter. Phil has presented training courses for organizations in Australia, Thailand, Philippines, India,
Malaysia, Hong Kong, Singapore and Indonesia.
Phil teaches courses on Software Testing, Requirements Analysis, Introduction to UML, SDLC Process Design Course, Enterprise Architecture,UML Modeling with Enterprise Architect and Requirement Analysis using Enterprise Architect.
Phil is a regular presenter at conferences and has authored numerous industry training courses in addition to three University units. He has also had two books published on programming Apple computers. The books were published in a number of countries including the USA, UK and as translations in Germany and France. More recently, he co-authored a number of articles that describe an original framework for the analysis of enterprise architectures.
Phil is a resident of Perth, Australia and frequently travels to South East Asia to perform assignments.
According to the International Institute of Business Analysis:
Business analysis is concerned with investigating business needs and proposing solutions to business problems. Solutions often include some form of software system, but may also include improvements to business processes, development of staff skills or changes to the organisation structure.
The people that perform business analysis have a variety of job titles. These include business analysts, systems analyst, functional analyst, business consultant and often, simply BA.
No matter what your job title is, this course is designed to develop the knowledge and skills that are essential to succeed at business analysis.
The course is based on the real-world experience and lessons learnt by practicing business analysts working on actual projects. At the same time it presents an up to date perspective on business analysis that includes use cases.
Participants leave the course with a clear understanding of what is expected from a business analyst and the skills necessary to fulfil those expectations.
Adopts a
systems perspective of business analysis.
Covers material required for the Information Systems Examinations Board (ISEB) and International Institute of Business Analysis (IIBA)
certification exams.
Suitable for graduates, developers and others moving into a BA role for the first time as well as experienced business analysts who need to update their skills, attend a refresher course or simply get some new ideas.
Gain a better understanding of the role of a business analyst.
Develops the essentials knowledge and skills required to investigate business systems; identify business needs and specify the requirements of a software solution.
Understand how to better align IT with business needs.
Those acting (or planning to act) in the role of Business Analyst, Business Systems Analyst, Systems Analyst, Functional Analyst or Business Consultant.
Software Development Managers, Project Managers, Program Managers, Developers and Testers who need to understand what business analysts do.
Project Sponsors, Project Stakeholders and End-User Representatives who participate in business analysis projects.
Introduction to Business Analysis
The roles and responsibilities of a business analyst
Skills required by business analysts
Business analysis projects
Other roles
Project deliverables
A systems engineering perspective of business analysis
What is a system?
Types of system
The traditional hierarchical view of systems
Systems and the contemporary business environment
Viewing systems as independent and overlapping
Business Analysis Process Model
Investigate the situation
Consider perspectives
Analyse needs
Evaluate options
Define requirements
Understanding Business Strategy
Value chain analysis
Competitive analysis
Environmental scanning
SWOT analysis
Analysing Stakeholders
Stakeholder categories
Identifying stakeholders
Analysing stakeholders
Strategies for managing stakeholders
Investigating Business Systems
The Soft Systems Methodology (SSM)
Rich pictures
Mind mapping the system context
Investigating stakeholder perspectives
Mapping stakeholder perspectives
CATWOE Analysis
Modelling Business Processes
Business process concepts
Definition of a business process
A model of human activity
Activity diagrams
Representing activities
Showing activity sequence
Decomposing activities
Showing parallel activities
Modelling decisions
Modelling workflow
Using swimlanes to represent actors
Representing information flows
Representing the flow of physical objects
Modelling business processes
Modelling logical workflows
Modelling the current as is workflow
Representing activity breakdowns using activity diagrams
Representing activity breakdowns with mind maps
The role of business process reference models
Identifying Business Needs
Business needs
Solving problems
Exploiting an opportunities
Avoiding threats
Identifying business needs
Brainstorming business needs
Identifying internal weaknesses
Identifying external threats advantage
Investigating the root cause of problems
Describing business needs
Documenting Software Requirements
Software requirements
Interface requirements
Functional requirements
Non-functional requirements
Quality attributes
Constraints
Storage requirements
Use cases
Use case concepts
Use case diagrams
Naming use cases
The importance of a glossary
Use case steps
The subject...verb...object template
Use case scenarios
Interface requirements
Data dictionaries
The role of prototypes
Use cases and business processes
Documenting to be workflows
Activity diagrams
Sequence diagrams
Use case templates
Levels of use case description
Use case narrative
Registration Fees
S$ 980 per participant
10% group discount for four or more
registrations from the same company.
15% group discount for nine or more registrations
from the same company.
One discount scheme applicable at a time.
Fees is inclusive of refreshments, lunch & workshop
kit.
Course Venue
Parkroyal on Beach Road
7500 Breach Road,
Singapore 199591
Course Timings
0900 to 1700 hrs
Course Registrations
To register, please email at
vishal@processworks group.com name of the participants and the
billing instructions. Alternately,
please request for a registration form via email.
More Information
Vishal Manghani
Processworks Pte. Ltd.
100, Jalan Sultan,
#09-05, Sultan Plaza
Singapore 199001
Phone: 65-6299 5023
Mobile: 65- 9237 7351
Fax: 65-6234 4357
Email:
vishal@processworksgroup.com
Web:
Registration Terms
All payments to be made in favor of Processworks
Pte. Ltd.
Any cancellations received within the last ten
calendar days would be liable for 50% of the course
fees.
No-shows shall be fully charged.
Singapore
Processworks Pte. Ltd
100, Jalan Sultan
#09-05, Sultan Plaza
Singapore 199001
Fax: +65-6234 4357
info@processworksgroup.com
Malaysia (Kuala Lumpur)
Processworks Sdn. Bhd.
Level 26, Menara IMC
No.8, Jalan Sultan Ismail
50250, Kuala Lumpur
Fax: 603– 2031 8359
malaysia@processworksgroup.com
India (Bangalore)
Processworks Information Technology Pvt. Ltd.
82/83 Borewell Rd, Whitefields
Bangalore 560055, India
Fax: +91-80 28456467
india@processworksgroup.com
REMOVE EMAIL:
To remove your name from our
mailing list, please reply to
events@processworksgroup.com
mentioning "REMOVE"
in the subject line. If your email is an alias or forward email,
please specify the primary email that may be deleted.
WHITELIST EMAIL:
You may wish to whitelist
our email address and add our sending email (seminars@procesworksgroup.com)
to your address book. That shall ensure that you receive all our
announcements without it being automatically moved to your SPAM or
Junk folders.
Luke Jian Database Profesional, Architect
Luke Jian is Sr. Solutions Architect with Physicians Interactive a leading resource for healthcare information, medication samples and mobile decision support tools to medical professionals everywhere. Mr. Jian has over 12 years of experience in database systems optimization on SQL Server and Oracle as well as a an extensive understanding of IT infrastructure and SDLC
Pictures from 2012 SQLSaturday #119
Held at DeVry University - Addison Campus
Chicago Suburban chapter of the Professional Association of Sql Server (PASS)
SQLSaturday is a training event for SQL Server professionals and those wanting to learn about SQL Server. This event will be held May 19, 2012 at DeVry University - Addison Campus, 1221 North Swift Road, Addison, IL 60101-6106.
Thank you to all of our sponsors!
SQL Saturday #119 Website
www.sqlsaturday.com/119/eventhome.aspx
Picture taken by Michael Kappel at Chicago SQL Saturday 119 in Addison IL
View the high resolution image on my photo website
Information & Communication Technology Classroom in a Book (Part 1)
- ICT Supplementary Text Book for G. C. E. (O/L) Grade 10 Syllabus.
-------------------------------------------------------------------
Only in the recent past, ICT has been introduced to the national school syllabus by the National Institute of Education (NIE) as a technical subject to be offered at the G.C.E.(O/L).
Already ICT has become an important part in our everyday life, & ICT has become a very popular subject among grade 10 & 11 students at school level too.
ICT is a subject that has no geographical boundaries therefore we will have to use the international language as the foundation.
Majority of students who follow this subject in English medium have a better opportunity in seeking employment.
Although there are many books for ICT in different languages, only a handful cater to the NIE, ICT syllabus & they are not written in English medium.
Considering the above matters, I was inspired into writing such a book fulfilling the need. ICT Classroom in a book is my maiden endeavour.
This book is written in simple English for the Information & Communication Technology, technical subject based on the National Institute of Education, School Syllabus for G.C.E (O/L) & Grade 10 & 11 students.
First Edition - September 2008 - ISBN 978 - 955 - 661 - 210 - 3
Second Edition - September 2010 - ISBN 978 - 955 - 661 - 417 - 6
The book contains, 222+27 pages (SDLC Acronyms & Glossary Incorporated) & it is available at island wide leading book shops for the price of LKR 390/-.
You can follow the books from beginning to end or do only the lessons that correspond to your interests & needs.
If you are a :
* Student in Grade 10 & 11, these books will serve you as a textbook
* School Teacher, these books will be effective as a teachers instruction manual (TIM).
* Person interested in Information Technology, these books will provide the basics background knowledge.
I firmly believe that these books will facilitate you to learn ICT easily develop the ICT knowledge.
Chandana De Silva
IT Consultant, Lecturer and Author.
Web ::: www.chandana.comoj.com
E-Mail ::: chandana.cds@gmail.com
Mobile ::: 07 22 17 31 41
Luke Jian Database Profesional, Architect
Luke Jian is Sr. Solutions Architect with Physicians Interactive a leading resource for healthcare information, medication samples and mobile decision support tools to medical professionals everywhere. Mr. Jian has over 12 years of experience in database systems optimization on SQL Server and Oracle as well as a an extensive understanding of IT infrastructure and SDLC
Pictures from 2012 SQLSaturday #119
Held at DeVry University - Addison Campus
Chicago Suburban chapter of the Professional Association of Sql Server (PASS)
SQLSaturday is a training event for SQL Server professionals and those wanting to learn about SQL Server. This event will be held May 19, 2012 at DeVry University - Addison Campus, 1221 North Swift Road, Addison, IL 60101-6106.
Thank you to all of our sponsors!
SQL Saturday #119 Website
www.sqlsaturday.com/119/eventhome.aspx
Picture taken by Michael Kappel at Chicago SQL Saturday 119 in Addison IL
View the high resolution image on my photo website
Great talk this afternoon at Salesforce by the creator of Jenkins/Hudson on distributed and continuous software development life cycles.
Agile Methodology is the process in software or app development, wherein the work is divided and completed into small chunks. This method is used in project management. Modern businesses are continuously looking for new ways to remain up with the rapidly changing advancements in technology and market conditions.
Read our latest blog on what is agile methodology and how it works.
pixbitsolutions.com/blogs/what-is-agile-methodology
#agile #agilemethodology #sdlc #softwaredevelopment #softwaredevelopers #software #pixbit #pixbitsolutions #advanceagility #agiletech #people #talent #softskills
Q.What is software process or Software Development Life Cycle (SDLC)?
Write your answers in the comment section.
Any requirement for WEBSITEs/MOBILE APPLICATIONs Development please contact at pooja.gupta@tvisha.in , Mobile No: 91-9121733111
Organization: Tvisha Technologies Pvt. Ltd.
#android #ios #websiteproduction #softwaredevelopment #writing #software #softwaredevelopmentlifecyclesdlc #mobilization #itdevelopmenta
Menlo School's representatives at the Student Diversity Leadership Conference (SDLC) gather for lunch and discussion. Photo by Pete Zivkov.
This was my first foray into full TS2 Type 1 cabinets. This is a small polemount cabinet, with full SDLC com. There are 16 load bay positions, a full MMU, Econolite ASC/2S controller, and more. Not much room left.
Not pictured, but added later is an ATSI Frame Grabber.
Droisys: Software Development Company ISO 500 2012 Certified offers Software Development services through the SDLC. Web development Company provides Appcelerator, Android Development, Microsoft Gold Partner, iPhone app development, ERP, .Net development, PHP Development through the Software Development LifeCycle from Requirements-to–Design-to-Programming-to-Testing.
At AUM InfoTech, We prefer standard SDLC model for the project development. We focus on creating website that looks clean, dynamic, interactive, fresh and last but definitely not least functional and user friendly.
This is a TS2-2 cabinet, so the detection and MMU are on the SDLC connection, and the cannon plugs are used to drive the load bay, and to take the Opticom inputs
Luke Jian Database Profesional, Architect
Luke Jian is Sr. Solutions Architect with Physicians Interactive a leading resource for healthcare information, medication samples and mobile decision support tools to medical professionals everywhere. Mr. Jian has over 12 years of experience in database systems optimization on SQL Server and Oracle as well as a an extensive understanding of IT infrastructure and SDLC
Pictures from 2012 SQLSaturday #119
Held at DeVry University - Addison Campus
Chicago Suburban chapter of the Professional Association of Sql Server (PASS)
SQLSaturday is a training event for SQL Server professionals and those wanting to learn about SQL Server. This event will be held May 19, 2012 at DeVry University - Addison Campus, 1221 North Swift Road, Addison, IL 60101-6106.
Thank you to all of our sponsors!
SQL Saturday #119 Website
www.sqlsaturday.com/119/eventhome.aspx
Picture taken by Michael Kappel at Chicago SQL Saturday 119 in Addison IL
View the high resolution image on my photo website
Sasha Tenenbaum, Communications Manager, North America, The Climate Group, Jessica Champness, Global Head of Foundations and Trusts, The Climate Group, Wasif Sindhi, Finance Manager, The Climate Group, Michael Burychka, Chief Financial Officer, The Climate Group, Jeffrey Prins, Program Manager, Doen Foundation, Jason Segal, Managing Director, SDLC, Jameel Johnson, Vice President, NASDAQ, Jim Walker, International Programmes and Strategy Director, Co-Founder, The Climate Group, Boudewijn Poelmann, Chairman, Novamedia, Callum Grieve, Global Communications Director, Steve Howard, CEO, The Climate Group, Thomas Emmons, Managing Director, Rabobank, Jenny Rosberg, Senior Vice President, NASDAQ, Miclas Kjellstrom-Matseke, CEO, Spero Spel AB, Nina Wilhelmina, Dutch Postcode Lottery, Marcel Veltrop, Vice President, Rabobank, Evert Vink, CLO, Alp Invest and Frank Leeman, Dutch Postcode Lottery ring the NASDAQ Bell.
Sasha Tenenbaum, Communications Manager, North America, The Climate Group, Jessica Champness, Global Head of Foundations and Trusts, The Climate Group, Wasif Sindhi, Finance Manager, The Climate Group, Michael Burychka, Chief Financial Officer, The Climate Group, Jeffrey Prins, Program Manager, Doen Foundation, Jason Segal, Managing Director, SDLC, Jameel Johnson, Vice President, NASDAQ, Jim Walker, International Programmes and Strategy Director, Co-Founder, The Climate Group, Boudewijn Poelmann, Chairman, Novamedia, Callum Grieve, Global Communications Director, Steve Howard, CEO, The Climate Group, Thomas Emmons, Managing Director, Rabobank, Jenny Rosberg, Senior Vice President, NASDAQ, Miclas Kjellstrom-Matseke, CEO, Spero Spel AB, Nina Wilhelmina, Dutch Postcode Lottery, Marcel Veltrop, Vice President, Rabobank, Evert Vink, CLO, Alp Invest and Frank Leeman, Dutch Postcode Lottery ring the NASDAQ Bell.
Luke Jian
Database Profesional, Architect
Luke Jian is Sr. Solutions Architect with Physicians Interactive a leading resource for healthcare information, medication samples and mobile decision support tools to medical professionals everywhere. Mr. Jian has over 12 years of experience in database systems optimization on SQL Server and Oracle as well as a an extensive understanding of IT infrastructure and SDLC
Pictures from 2012 SQLSaturday #119
Held at DeVry University - Addison Campus
Chicago Suburban chapter of the Professional Association of Sql Server (PASS)
SQLSaturday is a training event for SQL Server professionals and those wanting to learn about SQL Server. This event will be held May 19, 2012 at DeVry University - Addison Campus, 1221 North Swift Road, Addison, IL 60101-6106.
Thank you to all of our sponsors!
SQL Saturday #119 Website
www.sqlsaturday.com/119/eventhome.aspx
Picture taken by Michael Kappel at Chicago SQL Saturday 119 in Addison IL
View the high resolution image on my photo website
Essentials of Business Analysis
Course Instructor | Course Overview | Course Features | Participant Benefits
Who Should Attend | Course Agenda | Registration Details | Contact Details
Phil Robinson has worked with information technology, in a variety of roles since 1975. He has been involved in the planning, analysis and implementation of a diverse range of business, scientific and technical information systems.
Phil is an experienced workshop facilitator and has led numerous workshops in the course of his consulting assignments. He has extensive training experience, earning a reputation as a lucid and knowledgeable presenter. Phil has presented training courses for organizations in Australia, Thailand, Philippines, India,
Malaysia, Hong Kong, Singapore and Indonesia.
Phil teaches courses on Software Testing, Requirements Analysis, Introduction to UML, SDLC Process Design Course, Enterprise Architecture,UML Modeling with Enterprise Architect and Requirement Analysis using Enterprise Architect.
Phil is a regular presenter at conferences and has authored numerous industry training courses in addition to three University units. He has also had two books published on programming Apple computers. The books were published in a number of countries including the USA, UK and as translations in Germany and France. More recently, he co-authored a number of articles that describe an original framework for the analysis of enterprise architectures.
Phil is a resident of Perth, Australia and frequently travels to South East Asia to perform assignments.
According to the International Institute of Business Analysis:
Business analysis is concerned with investigating business needs and proposing solutions to business problems. Solutions often include some form of software system, but may also include improvements to business processes, development of staff skills or changes to the organisation structure.
The people that perform business analysis have a variety of job titles. These include business analysts, systems analyst, functional analyst, business consultant and often, simply BA.
No matter what your job title is, this course is designed to develop the knowledge and skills that are essential to succeed at business analysis.
The course is based on the real-world experience and lessons learnt by practicing business analysts working on actual projects. At the same time it presents an up to date perspective on business analysis that includes use cases.
Participants leave the course with a clear understanding of what is expected from a business analyst and the skills necessary to fulfil those expectations.
Adopts a
systems perspective of business analysis.
Covers material required for the Information Systems Examinations Board (ISEB) and International Institute of Business Analysis (IIBA)
certification exams.
Suitable for graduates, developers and others moving into a BA role for the first time as well as experienced business analysts who need to update their skills, attend a refresher course or simply get some new ideas.
Gain a better understanding of the role of a business analyst.
Develops the essentials knowledge and skills required to investigate business systems; identify business needs and specify the requirements of a software solution.
Understand how to better align IT with business needs.
Those acting (or planning to act) in the role of Business Analyst, Business Systems Analyst, Systems Analyst, Functional Analyst or Business Consultant.
Software Development Managers, Project Managers, Program Managers, Developers and Testers who need to understand what business analysts do.
Project Sponsors, Project Stakeholders and End-User Representatives who participate in business analysis projects.
Introduction to Business Analysis
The roles and responsibilities of a business analyst
Skills required by business analysts
Business analysis projects
Other roles
Project deliverables
A systems engineering perspective of business analysis
What is a system?
Types of system
The traditional hierarchical view of systems
Systems and the contemporary business environment
Viewing systems as independent and overlapping
Business Analysis Process Model
Investigate the situation
Consider perspectives
Analyse needs
Evaluate options
Define requirements
Understanding Business Strategy
Value chain analysis
Competitive analysis
Environmental scanning
SWOT analysis
Analysing Stakeholders
Stakeholder categories
Identifying stakeholders
Analysing stakeholders
Strategies for managing stakeholders
Investigating Business Systems
The Soft Systems Methodology (SSM)
Rich pictures
Mind mapping the system context
Investigating stakeholder perspectives
Mapping stakeholder perspectives
CATWOE Analysis
Modelling Business Processes
Business process concepts
Definition of a business process
A model of human activity
Activity diagrams
Representing activities
Showing activity sequence
Decomposing activities
Showing parallel activities
Modelling decisions
Modelling workflow
Using swimlanes to represent actors
Representing information flows
Representing the flow of physical objects
Modelling business processes
Modelling logical workflows
Modelling the current as is workflow
Representing activity breakdowns using activity diagrams
Representing activity breakdowns with mind maps
The role of business process reference models
Identifying Business Needs
Business needs
Solving problems
Exploiting an opportunities
Avoiding threats
Identifying business needs
Brainstorming business needs
Identifying internal weaknesses
Identifying external threats advantage
Investigating the root cause of problems
Describing business needs
Documenting Software Requirements
Software requirements
Interface requirements
Functional requirements
Non-functional requirements
Quality attributes
Constraints
Storage requirements
Use cases
Use case concepts
Use case diagrams
Naming use cases
The importance of a glossary
Use case steps
The subject...verb...object template
Use case scenarios
Interface requirements
Data dictionaries
The role of prototypes
Use cases and business processes
Documenting to be workflows
Activity diagrams
Sequence diagrams
Use case templates
Levels of use case description
Use case narrative
Registration Fees
S$ 980 per participant
10% group discount for four or more
registrations from the same company.
15% group discount for nine or more registrations
from the same company.
One discount scheme applicable at a time.
Fees is inclusive of refreshments, lunch & workshop
kit.
Course Venue
Parkroyal on Beach Road
7500 Breach Road,
Singapore 199591
Course Timings
0900 to 1700 hrs
Course Registrations
To register, please email at
vishal@processworks group.com name of the participants and the
billing instructions. Alternately,
please request for a registration form via email.
More Information
Vishal Manghani
Processworks Pte. Ltd.
100, Jalan Sultan,
#09-05, Sultan Plaza
Singapore 199001
Phone: 65-6299 5023
Mobile: 65- 9237 7351
Fax: 65-6234 4357
Email:
vishal@processworksgroup.com
Web:
Registration Terms
All payments to be made in favor of Processworks
Pte. Ltd.
Any cancellations received within the last ten
calendar days would be liable for 50% of the course
fees.
No-shows shall be fully charged.
Singapore
Processworks Pte. Ltd
100, Jalan Sultan
#09-05, Sultan Plaza
Singapore 199001
Fax: +65-6234 4357
info@processworksgroup.com
Malaysia (Kuala Lumpur)
Processworks Sdn. Bhd.
Level 26, Menara IMC
No.8, Jalan Sultan Ismail
50250, Kuala Lumpur
Fax: 603– 2031 8359
malaysia@processworksgroup.com
India (Bangalore)
Processworks Information Technology Pvt. Ltd.
82/83 Borewell Rd, Whitefields
Bangalore 560055, India
Fax: +91-80 28456467
india@processworksgroup.com
REMOVE EMAIL:
To remove your name from our
mailing list, please reply to
events@processworksgroup.com
mentioning "REMOVE"
in the subject line. If your email is an alias or forward email,
please specify the primary email that may be deleted.
WHITELIST EMAIL:
You may wish to whitelist
our email address and add our sending email (seminars@procesworksgroup.com)
to your address book. That shall ensure that you receive all our
announcements without it being automatically moved to your SPAM or
Junk folders.
Software testing best practices, techniques, approaches, instruments and processes have shifted a lot throughout the last decade. The accelerated version of Agile Testing, Continuous Integration (CI), Continuous progress (CD) and also DevOps methodology by lots of small business associations mean introduction of heart testing activities and Quality Assurance procedure within an earlier period of the SDLC procedure.
testingxpertsuk.weebly.com/blog/5-latest-trends-to-consid...
For this intersection, we installed an Econolite ASC/2S signal controller. Eventually, we will replace with an ASC/3 NEMA controller.
Note the cannon plugs on the front. Since this is a TS2 Type 1 cabinet, we only use an A plug, with just a few wires... power, stop time, etc. The grey cables on the other side of the controller are for the FSK com up and down the corridor, and the SDLC com.
We do configure all of our TS2 Type 1 cabinets to allow both a standard TS2 Type 1 controller and a TS1 controller. This means that we have two different shaped cable power plugs.
We will be upgrading other equipment in the corridor, probably in late 2010, and providing Ethernet com. In this case, because of the tight space in this cabinet, this will likely bet a Ruggedcom RS900 series Ethernet switch configured for EVDO Ethernet com over copper.
We will likely keep the ASC/2S controller, but replace the internal FSK module, with one of the Econolite Ethernet modules that has a Digi port on it.
This is a picture of how the SDLC cabling is routed through the tie points. The black cables with the grey plugs at the front of the interface provide connections to other areas of the cabinet like the door switches. connection to the power supply etc.
The SDLC cables connect on the side.
Oblique view of front panel. The stoplight looking thing is a USB memory stick. This allows for limited upload / download of databases.
So far, Naztec (excuse me, Trafficware engineered by Naztec) has not built a way to sync the memory stick with the ATMS.now controller database.
This cabinet was an Econolite TS1 Plug and Go cabinet. This cabinet was field modified to be a TS2-2 cabinet. Shown in the picture is one of the two SDLC connector boards, a GTT 768 Aux input card, and a resistor panel
New to me, the NEMA style Naztec 900 controller. This runs Apogee V.76 firmware, and is supposed to allow one database to be loaded on this NEMA machine, while allowing the same database on a 2070 running Apogee V.76.
This shows the upper right side of the signal cabinet. Nothing really exciting here, except you get a good view of the front of the Econolite tie points for the TS2-1 interface (thie thing with all of the black cables coming out of it. This unit takes in all of the SDLC cabling, and then routes the wires around the cabinet. Very clean.
One-touch capability initiates all daily functions with one straightforward step, which makes for easy operation and reduced training times
SureLoad thermal printer design alerts cashiers to low paper conditions and allows paper to be simply dropped into place, eliminating paper jams
Full-featured, secure terminal management system including local or web-based options
Industy-leading software includes the functionality necessary to introduce value-added opportunities to the merchant in an integrated application
Fastest dial transactions in the business
Download remotely in a fraction of the time to load other terminals with an optional 56K modem
For deployment, use the terminal "cloning" feature with a fast-load cable to download terminals even faster. Use a multi-loader to download up to 12 terminals simultaneously
Graphics-capable thermal printer produces receipts in half the time of previous generation printers, which allows merchants to print logos and coupons directly at the point of service
For challenging installations that have limited phone lines to spare, the integrated RS-485 capability enables multiple units to utilize one phone line through the addition of a Hypercom dial concentrator
Backwards compatible with existing T7 family software for an extensive software library, which reduces training time and certification requirements
Connect devices such as check imagers, PIN pads and check readers using the additional peripheral port to provide more payment choices
Low cost of ownership due to one of the lowest failure rates ever for a device of its kind. Combined with its secure design and certifications from all major processors, the T7Plus is a complete, cost-effective solution for any implementation
Keypad, Elastomeric: 35 keys; water splash-resistant; 19 key,3 soft key (optional)
Display, Backlit: 2 lines x 20 characters (standard)
Backlit: 4 lines x 20 characters (optional)
Card Reader, Magnetic stripe: Tracks 1,2 standard, Tracks 1,2,3 (optional)
Chip card: Non-captive, ISO7816, 4 SAM sockets
Communications, Modem: 2400bps (standard), 56K (optional); synchronous (SDLC) and asynchronous
PIN pad port, Singular Ethernet: Optional, without SSL
Printer: SureLoad clamshell design, drop-in loading, thermal technology, 384 dots per line
Paper roll: 2.25”(standard), 3”(optional); 57mm x 80mm
Memory, RAM: 512KB (standard); 1MB (optional)
RAM backup: 5-year battery
EPROM: 82KB
Power, AC: 100-240V, 50/60
Hz DC: 12V, 1mA
Security, Physical, Intrusion detection Key management: 12 master/session keys 0r 1 DUKPT; Visa PED approved
Footprint: 10.0 in x 5.18 in x 2.5 in/25.4 cm x 13.2 cm x 6.35 cm
Weight: 1.5 lbs/0.68 kg approximate
Environment, Temperature: 0-45°C/32-113°F
Humidity: max 85%, non-condensing
ESD: 12,000 volts
For More Details:- www.poppopofficemachines.com/credit-card-terminals/hyperc...
One-touch capability initiates all daily functions with one straightforward step, which makes for easy operation and reduced training times
Sure Load thermal printer design alerts cashiers to low paper conditions and allows paper to be simply dropped into place, eliminating paper jams
Full-featured, secure terminal management system including local or web-based options
Industy-leading software includes the functionality necessary to introduce value-added opportunities to the merchant in an integrated application
Fastest dial transactions in the business
Download remotely in a fraction of the time to load other terminals with an optional 56K modem
For deployment, use the terminal "cloning" feature with a fast-load cable to download terminals even faster. Use a multi-loader to download up to 12 terminals simultaneously
Graphics-capable thermal printer produces receipts in half the time of previous generation printers, which allows merchants to print logos and coupons directly at the point of service
For challenging installations that have limited phone lines to spare, the integrated RS-485 capability enables multiple units to utilize one phone line through the addition of a Hypercom dial concentrator
Backwards compatible with existing T7 family software for an extensive software library, which reduces training time and certification requirements
Connect devices such as check imagers, PIN pads and check readers using the additional peripheral port to provide more payment choices
Low cost of ownership due to one of the lowest failure rates ever for a device of its kind. Combined with its secure design and certifications from all major processors, the T7Plus is a complete, cost-effective solution for any implementation
Keypad, Elastomeric: 35 keys; water splash-resistant; 19 key,3 soft key (optional)
Display, Backlit: 2 lines x 20 characters (standard) Backlit: 4 lines x 20 characters (optional)
Card Reader, Magnetic stripe: Tracks 1,2 standard, Tracks 1,2,3 (optional) Chip card: Non-captive, ISO7816, 4 SAM sockets
Communications, Modem: 2400bps (standard), 56K (optional); synchronous (SDLC) and asynchronous PIN pad port: Singular Ethernet: Optional, without SSL
Printer: SureLoad clamshell design, drop-in loading, thermal technology, 384 dots per line Paper roll: 2.25”(standard), 3”(optional); 57mm x 80mm
Memory, RAM: 512KB (standard); 1MB (optional)
RAM backup: 5-year battery
EPROM: 82KB
Power, AC: 100-240V, 50/60 Hz DC: 12V, 1mA
Security, Physical, Intrusion detection Key management: 12 master/session keys 0r 1 DUKPT; Visa PED approved
Footprint: 10.0 in x 5.18 in x 2.5 in/25.4 cm x 13.2 cm x 6.35 cm
Weight: 1.5 lbs/0.68 kg approximate
Environment Temperature: 0-45°C/32-113°F
Humidity: max 85%, non-condensing
ESD: 12,000 volts
For More Details:- www.poppopofficemachines.com/credit-card-terminals/hyperc...