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SimpleTicket is an open source trouble ticket system written using Ruby on Rails. The system is ideal for companies with between 1 and 20 engineers.
Our idea was to build a simple ticketing system that worked. There are many features you won't find in SimpleTicket and that is why SimpleTicket is so powerful - it does less!
The first version of SimpleTicket was released early this year. In our rush to release the first version we ended up with UI that looked like crap. We are now trying to fix some of the problems with the code and UI. These are drafts of the newer UI (not a major departure, but a major cleanup). What do you think?
We decided to use the OSI GNU General Public License to release the source code. SimpleTicket was released by Spur, the company behind Architel, WeblogsWork and Big in Japan. To obtain an alternate license, customized version or support visit the SimpleTicket website for contact information
David presented many sessions on investigating the positives of using Open Source solutions in K-12 Education
More details on the Aegir 0.4 alpha 6 release at developmentseed.org/blog/2010/mar/01/aegir-04-alpha-6-rel....
Open sourcing education in South Africa talk with Mark Surman
Open Philanthropy Fellow, The Shuttleworth Foundation