View allAll Photos Tagged customerengagement
Why go through the hassles of repeatedly calling contact centers to resolve #billing issues? UniServe™ NXT empowers customers with personalized and interactive statements enabling superior #Customerexperience, faster resolution of issues, and improved revenues!!! Watch the video to know more! #cx #a
Personalizing the #CustomerExperience is a great way to improve #CX. Watch the video to know how our #Digital Customer Engagement solution built on UniServe™ NXT helps #banks by sending personalized, consolidated and interactive communications.
Beginning of my presentation on social media marketing.
The "evolve" logo is from my strategic consulting firm, Evolve Adaptive Marketing, LLC.
inviter.com/g/Inviter/94a9e0aec884caf904b5a419efdf26e9
Barack is the First African-American President in history and the 1st President to rack up over 5 trillion dollars in debt & loan hundreds of billions to solar firms going bankrupt
An interactive kiosk in Sephora store at Stanford Plaza allows women (or men) to follow a multichoice series of questions on a touch screen and choose a fragrance suited to their character.
Forward-thinking companies are getting organized, developing solid strategies, examining customers' sentiments and perceptions, observing customers' activities, as well as engaging customers where they work, live and play with relevant content across multiple channels.
They're also engaging these customers in meaningful dialogues to better understand not only what they want, but what they actually value.
The continuous creation of value is imperative for brand engagement and relevance.
Irrelevance = Extinction
Let me count the ways!
Emphasizing how social media initiatives must begin with well defined strategies that are in sync with an organization's overall goals. So many companies social media stems from an "if we build it they will come" mentality, which is fundamentally flawed.
The strategy must come first, followed by the social presence; then social media monitoring, listening, learning, adjusting can ensue.
Today’s customers demand personalized, consistent and relevant communications across all physical and digital channels. Our CCM solution built on UniServe™ NXT platform helps enterprises engage customers throughout the Customer Lifecycle. Read more! #CCM #Customerengagement
Omni-channel customer interactions generate useful insights on customers’ needs. What are some customer enagagement strategies that you would recommend? Let us know by leaving a comment below! #customerexperience #customerservice #customerengagement
Charbel (SocialGrow's CTO), Marsh (SocialGrow's President), and Ken (SocialGrow's CMO) listen to Ben Grossman speak during Microsoft BizSpark's Incubation Week for Windows 7 at the Microsoft Technology Center in Waltham, MA on how the dramatic shift from business to consumer communications to consumer to consumer communications (i.e., social media) has created unprecedented opportunities for start-up companies to directly engage and communicate with potential customers. To view Ben's presentation, go to: www.slideshare.net/bengrossman/outthink-marketing-startup....
DefragCon keynote Ray Wang presents multi-pronged business models that lead to better user engagement.
In today’s digital era, the secret to success in banks is to focus on customer engagement. Find out how our Customer Communications Management solution helps you stay ahead of the competition. Know more
Lean production is an excellent product development strategy that aims to eliminate waste and meet customer demands.
This is the process that visitor typically go through when exposed to a new brand or service. As the service provider it is our job to give our patrons everything they need to make the transition to each stage as easy as possible.
With a laser focus on making the group at the top of the pyramid as big as possible, we will no doubt lose some people on the way, but here's the positive site...they probably weren't your ideal customer anyway.