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sasrai-Movement’s sasrai Day, Earth Day, World Environment Day Slogan

If resources are preserved, happiness will be conserved.

Saving resources mean - saving the planet.

Use renewable fuels - reduce global warming.

Consume local Product - contribute to environmental preservation.

Eat more native fruits, plant more native trees

Save environment and nature – save happiness of the future generation.

Keep rivers, lakes, ponds, water body Clean - fill life with happiness

Make sure environment is healthy, ensure smooth development.

Plant native trees - in Country, Community, towns, ports and cities

Make sure environment is green, ensure pure peace.

Clogging hill cutting will stop water logging.

Stop building heaps of polythene bags – start building clean city

Elderly, children and youngster will be preserving everywhere.

In workplace, society and family, everyone will be environment friendly.

We will be preserving – happiness will be everlasting.

sasrai-Movement series Presentation in Observance of sasrai Day, Earth Day, Faith Climate Action Week, World Health Day, World Environment Day

sasrai Day –01 Boishakh/April 14 Appeal

Save Forest – Save Water – Save Earth & Life ensure Habitable Earth for Each

www.facebook.com/photo.php?fbid=1709595609296313&set=...

Mammals, birds, reptiles, amphibians, fish declined 52%

56 acres of Planet’s forests destroyed every minute

Half of Planet’s wildlife species lost last 40 years

Freshwater species decreased by an alarming 76 percent

Water and food are interdependent

One litre of water to produce one calorie of food

We will fail to feed the world until we fix the water crisis

The world’s thirst for water will grow by 50%. By 2030

https://www.facebook.com/fgaleeb/media_set?set=a.1708192856103255.1073741884.100007376703347&type=3&pnref=story

sasrai-Movement series Presentation in Observance of sasrai Day, Earth Day, Faith Climate Action Week, World Health Day, World Environment Day

sasrai Day –01 Boishakh/April 14 Appeal

Save Forest – Save Water – Save Earth & Life ensure Habitable Earth for Each

•Bangladesh has planned furnish the in Naba Barsha Dish Excluding National Fish Hilsha

•New Study Proves That People Who Don’t Believe In Climate Change Are Morons

•Global warming may be far worse than thought, cloud analysis suggests

•Global Fisheries Are Collapsing -- What Happens When There Are No Fish Left?

•Seas could rise higher than predicted, drenching coastal cities - study

•New York and London could be underwater within DECADES: Scientists say devastating climate change will take place sooner than thought

•6 Colorado Teenagers File Appeal in Fracking and Climate Lawsuit

•Scientists Warn Drastic Climate Impacts Coming Much Sooner Than Expected

•Drilling-induced earthquakes may endanger millions in 2016, USGS says

•Montreal Makes Plans To Ban All Plastic Water Bottles

•Climate Change Will Ruin Hawaii, New Study Suggests

•Global warming to scorch past milestone in 2047, study predicts

•Ocean acidity already crossed threshhold

•Every year after 2047 to be hotter than record-setting 2005, scientists predict

•Worst Mediterranean drought in 900 years has human fingerprints all over it

•Eating Less Meat Could Save 5 Million Lives, Cut Carbon Emissions by 33%

•‘We Have A Global Emergency,’ Must Slash CO2 ASAP

sasrai Day –01 Boishakh/April 14 Appeal

Save Forest – Save Water – Save Earth & Life ensure Habitable Earth for Each

650 million people, even the water they are able to find is unsafe

Water crises are among the top risks to global economic growth

Growing cities, populations, changing climate placing pressures on water

Every minute a newborn dies from infection caused by a lack of safe water and environment

42% of healthcare facilities in Africa do not have access to safe water.

Developing countries half occupied poor water, sanitation and hygiene caused disease

Around 315,000 children under-five die every year caused by dirty water and poor sanitation

That's 900 children per day or one child every two minutes.

2.3 billion people do not have access to adequate sanitation, one in three of the world's population.

In Africa, an estimated 40 billion working hours are spent fetching water

Water in Accra, Ghana, costs three times as much as in New York.

Dhaka’s water tariff of Tk 6.99 per 1,000 litres ‘lowest in the world’.

The biggest threat to the present Planet Earth is Rapid Running Out of the Resources (RRR).

sasrai-Movement must be the Central to Realizing Sustainable Global Development

Ensure Peace, Justice, Dignity, Rights, Prosperity, Security for Each

No matter Climate Changing or Not, Ice Melting or Not – We must stop Consumption Competition

www.facebook.com/media/set/?set=a.1045800938775669.107374...

 

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United Arab Emirates - November 2017

Al Barsha

Dubailand

Dubai

United Arab Emirates

best music school in dubai

  

www.solidrockdubai.com/music-classes/

  

Do you want to make a name in creative forms of music or dance? Then you are at the best place to nurture your talent. Kids, teenagers and adults can join our dance classes in Al Barsha and become pro dancers. The Solid Rock and Music Zone provides a fun learning classroom environment to help you stay fit and happy. Our expert dancers will guide you individually to have the best learning experience. The music lessons in Dubai help you to achieve your goal level irrespective of your learning stage and style. So join us today for joyful learning.

 

Bedroom at City Stay Hotel Apartment in Barsha Dubai

 

In just about two weeks, I'll be headed to Abu Dhabi, where I will speak to a senior group of government ministers and executives for the seven Emirates. I'm quite looking forward to the talk and working with this group.

 

The process to book me started a few weeks ago, and as with many major organizations, can often become quite complex for a seemingly simple speaking engagement. There is a contract to sign, a procurement system in which to be set up, paperwork to be exchanged, and payment to be processed. In every engagement of this type, there are inevitably some bumps along the way, which is often a challenge given the extremely short booking timeline. It can be a time-consuming and painful process - American Express once had to pay our fee via PayPal because they could not get their internal payment system aligned to our payment terms!

 

Some issues began to unfold with this situation - entirely not unexpected - and my wife and I were diligently working through the process with several folks on the other side of the contract. There were the inevitable hiccups and delays ... until someone with the title Expert with the Customer Happiness Center Department of the Ministry of Cabinet Affairs got involved ... and pushed our information through the procurement system.

 

The what?

 

The Customer Happiness Center!

 

Granted, I wasn't a customer in this case - I'm a supplier. But suffice it to say, the job description title caught my attention, as did the idea of a department focused on happiness. Immediately, the thought came to my mind - in this world of accelerating expectations, increasing demand for quality service, and often instant online feedback, what many organizations need to delight both suppliers and customers is a Customer Happiness Center!

 

Make more happy! Create more happy!

 

I dug into this concept a little bit further, using my go-to research service, Dow Jones Factiva, and discovered that the UAE seems to have embedded the concept of 'happiness' as a goal. Not only that, but they measure the happiness!

 

The Ministry of Finance (MoF) has reported outstanding results in customer happiness and service quality for the first half of this year. Performance indicators from the ministry’s call centre revealed a substantial rise, with customer happiness reaching 96% and the completion of customer requirements also at 96%, both exceeding the target of 90%.

 

Rapid And Effective Services

 

His Excellency Younis Haji Al Khoori, Undersecretary of the Ministry of Finance, stressed that such indicators demonstrate the Ministry’s ongoing efforts to ensure customer happiness and strengthen its commitment to delivering exceptional support.

 

The Ministry of Finance has Achieved Exceptional Results in Customer Happiness and Service Quality Improvement During the First Half of 2024

15 August 2024

 

This paragraph caught my attention, particularly because as organizations introduce new systems and technologies into existing business processes, things can often go off the rails, which inevitably creates a lot of customer pain points:

 

He emphasized that MoF’ call centre and customer happiness channels played a significant role in delivering rapid and effective services, resolving enquiries efficiently, and offering innovative solutions through direct communication channels.

 

He added, “The exceptional results achieved by the centre can be attributed to the team’s high efficiency, continuous training on the latest technologies, and investment in advanced technological infrastructure. The centre’s use of smart systems to analyse data and forecast customer needs has significantly enhanced service quality. The Ministry will continue to upgrade the performance of the call centre and customer happiness channels by launching new digital channels powered by artificial intelligence to provide a unique and integrated customer experience.”

 

The Ministry of Finance has Achieved Exceptional Results in Customer Happiness and Service Quality Improvement During the First Half of 2024

15 August 2024

 

And there are actual metrics that measure happiness!

 

Key achievements of MoF’s call centre and customer happiness channels in the first half of this year include: 87.9% of calls were answered within 20 seconds, while the percentage of unanswered calls did not exceed 2%.

 

The average duration of incoming calls was 4 minutes and 30 seconds, with zero waiting time for customers, as responses were provided immediately.

 

The total number of support requests received by the customer happiness channels exceeded 35,000, comprising 18,257 incoming calls, 10,464 emails, 1,362 instant chats, 6,098 requests through the self-service system, and 148 inquiry services.

 

To further fuel digital transformation, the Ministry of Finance developed a strategy for managing customer happiness channels and call centres. The strategy involves initiatives to streamline operations, including the implementation of smart screens through the data lake system to analyse customer data and incoming requests.

 

The Ministry of Finance has Achieved Exceptional Results in Customer Happiness and Service Quality Improvement During the First Half of 2024, 15 August 2024

 

I know that here in North America, many people are perpetually unhappy with their interaction with organizations, particularly when it comes to call centers and customer service departments. Digging deeper, it seems that 'happiness' is a key goal within the region, with the idea being established in a consumer protection organization:

 

“We are committed to the forward-thinking vision of the wise leadership to transition Dubai Government into a fully smart model and consolidate Dubai’s position as the top digital city in the world and a global hub for the digital economy.

 

Dubai Corporation for Consumer Protection and Fair Trade opens customer

happiness centres in more retail locations

24 May 2024, Arab News Releases

 

...the electricity and water organization:

 

UAE: DEWA inaugurates Future location in Ibn Battuta mall

5 August 2024, UAE Government News

 

..the roads and transportation group:

 

UAE: RTA transforms Umm Ramool and Al Barsha Centres into hybrid models

5 May 2024, UAE Government News

 

.....the port authority...

 

The Ports, Customs, and Free Zone Corporation introduces innovative

solutions with the aim of enhancing customer happiness

10 January 2024, ZAWYA by Refinitiv

 

....and even one that is a bit of a puzzler,

 

UAE: Dubai Courts’ Customer Happiness Performance Rates, Reflects Commitment to Excellence

29 January 2024, UAE Government News

 

If only North American organizations would be so bold as to declare 'customer happiness' as a key goal. Instead, many of us come to believe that our interaction with them - via call centers, in-store experience, or other forms of interaction - takes us into the zone of being miserable.

 

The solution?

 

Make more happy!

 

#CreateMoreHappy #CustomerHappiness #PositiveExperience #ServiceExcellence #Innovation #HappyCustomers #CustomerSatisfaction #DelightClients #OrganizationalCulture #HappinessMatters

 

Original post: jimcarroll.com/2024/10/daily-inspiration-organizational-c...

United Arab Emirates - November 2017

Facilities provided to fulfill the moment of relaxation to all of our dedicated clients provided at Sunny Spa Dubai

Bath Room at City Stay Hotel Apartment in Barsha Dubai

A hot stone massage can give huge incentive as relax, and is an ideal counterpart for those customers who are focused, overpowered, exhausted or inclined to cerebral pains. Hot stones can help alleviate pressure, ease muscle strain and increment blood flow. For more info please visit our website www.dxbmassagecenters.com/

Dunes Al Barsha Hotel Apartments in Dubai.

Manipulating can be performed in various ways and is depicted by the piece of a hand used to achieve the massage thumb working and palm plying. The weight utilized must differ as per the motivation behind the massage and the main part of the tissues under treatment. The musicality and rate of the development are similarly vital as the weight is connected discontinuously. . For more details contact us 055 7792439 and visit our website: www.candytouchspa.com/

  

Al Barsha

Dubailand

Dubai

United Arab Emirates

United Arab Emirates - November 2017

sasrai-Movement’s sasrai Day, Earth Day, World Environment Day Slogan

If resources are preserved, happiness will be conserved.

Saving resources mean - saving the planet.

Use renewable fuels - reduce global warming.

Consume local Product - contribute to environmental preservation.

Eat more native fruits, plant more native trees

Save environment and nature – save happiness of the future generation.

Keep rivers, lakes, ponds, water body Clean - fill life with happiness

Make sure environment is healthy, ensure smooth development.

Plant native trees - in Country, Community, towns, ports and cities

Make sure environment is green, ensure pure peace.

Clogging hill cutting will stop water logging.

Stop building heaps of polythene bags – start building clean city

Elderly, children and youngster will be preserving everywhere.

In workplace, society and family, everyone will be environment friendly.

We will be preserving – happiness will be everlasting.

sasrai-Movement series Presentation in Observance of sasrai Day, Earth Day, Faith Climate Action Week, World Health Day, World Environment Day

sasrai Day –01 Boishakh/April 14 Appeal

Save Forest – Save Water – Save Earth & Life ensure Habitable Earth for Each

www.facebook.com/photo.php?fbid=1709595609296313&set=...

Mammals, birds, reptiles, amphibians, fish declined 52%

56 acres of Planet’s forests destroyed every minute

Half of Planet’s wildlife species lost last 40 years

Freshwater species decreased by an alarming 76 percent

Water and food are interdependent

One litre of water to produce one calorie of food

We will fail to feed the world until we fix the water crisis

The world’s thirst for water will grow by 50%. By 2030

https://www.facebook.com/fgaleeb/media_set?set=a.1708192856103255.1073741884.100007376703347&type=3&pnref=story

sasrai-Movement series Presentation in Observance of sasrai Day, Earth Day, Faith Climate Action Week, World Health Day, World Environment Day

sasrai Day –01 Boishakh/April 14 Appeal

Save Forest – Save Water – Save Earth & Life ensure Habitable Earth for Each

•Bangladesh has planned furnish the in Naba Barsha Dish Excluding National Fish Hilsha

•New Study Proves That People Who Don’t Believe In Climate Change Are Morons

•Global warming may be far worse than thought, cloud analysis suggests

•Global Fisheries Are Collapsing -- What Happens When There Are No Fish Left?

•Seas could rise higher than predicted, drenching coastal cities - study

•New York and London could be underwater within DECADES: Scientists say devastating climate change will take place sooner than thought

•6 Colorado Teenagers File Appeal in Fracking and Climate Lawsuit

•Scientists Warn Drastic Climate Impacts Coming Much Sooner Than Expected

•Drilling-induced earthquakes may endanger millions in 2016, USGS says

•Montreal Makes Plans To Ban All Plastic Water Bottles

•Climate Change Will Ruin Hawaii, New Study Suggests

•Global warming to scorch past milestone in 2047, study predicts

•Ocean acidity already crossed threshhold

•Every year after 2047 to be hotter than record-setting 2005, scientists predict

•Worst Mediterranean drought in 900 years has human fingerprints all over it

•Eating Less Meat Could Save 5 Million Lives, Cut Carbon Emissions by 33%

•‘We Have A Global Emergency,’ Must Slash CO2 ASAP

sasrai Day –01 Boishakh/April 14 Appeal

Save Forest – Save Water – Save Earth & Life ensure Habitable Earth for Each

650 million people, even the water they are able to find is unsafe

Water crises are among the top risks to global economic growth

Growing cities, populations, changing climate placing pressures on water

Every minute a newborn dies from infection caused by a lack of safe water and environment

42% of healthcare facilities in Africa do not have access to safe water.

Developing countries half occupied poor water, sanitation and hygiene caused disease

Around 315,000 children under-five die every year caused by dirty water and poor sanitation

That's 900 children per day or one child every two minutes.

2.3 billion people do not have access to adequate sanitation, one in three of the world's population.

In Africa, an estimated 40 billion working hours are spent fetching water

Water in Accra, Ghana, costs three times as much as in New York.

Dhaka’s water tariff of Tk 6.99 per 1,000 litres ‘lowest in the world’.

The biggest threat to the present Planet Earth is Rapid Running Out of the Resources (RRR).

sasrai-Movement must be the Central to Realizing Sustainable Global Development

Ensure Peace, Justice, Dignity, Rights, Prosperity, Security for Each

No matter Climate Changing or Not, Ice Melting or Not – We must stop Consumption Competition

www.facebook.com/media/set/?set=a.1045800938775669.107374...

 

www.thegemgardenrestaurant.com

restaurants@hialbarsha.com

Holiday Inn Dubai – Al Barsha

P.O.Box 115443, Al Barsha 1,

Sheikh Zayed Road, Dubai, U.A.E

T: +971 4 323 4333

F: +971 4 323 4334

 

www.hialbarshadubai.com

info@hialbarsha.com

Holiday Inn Dubai – Al Barsha

P.O.Box 115443, Al Barsha 1,

Sheikh Zayed Road, Dubai, U.A.E

T: +971 4 323 4333

F: +971 4 323 4334

 

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