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On the phone or in person, our receptionists present themselves as a member of your staff to provide you with an impressive business image. The convenience of a highly skilled receptionist is worth their salary ... however with a virtual office, there is no need for the cost.
The full Case Study 1 is available to download on the staff virtual website, located at: virtuewebservices.com/staff-virtual-demo/case-studies/
Client: Confidential
Industry: Legal
Geography: USA – Nationwide
Services: Entire back office processes
Delivery Model: Staff Leasing
A large nationwide law firm that provides its clients with the best possible representation. Rather than invest in bricks and mortar in the USA, the firm has invested heavily in technology and offshore human resources to provide each case with the attention and superior expertise that it deserves.
By outsourcing almost all their non-essential business processes to Staff Virtual, the firm was able to become more efficient because they now have staff working around the clock, 24/7 and can concentrate on marketing and attending to their core legal practice. Outsourcing created new and improved work-flow systems that increased efficiencies and drove the errors out of the processes. This was all achieved while dramatically reducing overhead and payroll costs.
For Business Consulting Services and Business Management Services you can contact a company called CEO Business Management Solutions: www.CEOBusinessManagement.com
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
they really can do EVERYTHING. awesome!!! if the html is wonky below, read the post on my blog for the full breakdown...
A few months ago, I discovered The Moth podcasts. The Moth is a non-profit, and essentially an open-mic for storytelling. A.J. Jacobs, one of The Moth storytellers, recently told a story about outsourcing, which is where I first heard about Virtual Assistants. While you're reading this, click play below. Take some time and listen to the podcast.
The podcast, though, is only a summary of the article A.J. wrote for Esquire.
So after hearing this podcast, I was a little conflicted. Should I really hire a virtual assistant?
There were some practical questions. For example, if I hired someone, what should they do? Should I hire someone to handle work I should be doing? Afterall, if I can't get something done myself, is it worth doing?
I put my conflicts, worries, and anxieties aside. I was inspired. At first, I really wanted to hire Honey from India, the assistant that A.J. Jacobs worked with. What firm did she work for? With that question, I was off. I started my search. There were many more options than I could ever hope for. I looked around for a while, and signed up for a few but finally settled on BPOVIA.
Unlike AJ's outsourcing firm, BPOVIA is based in China, not India. What's truly amazing is that you not only get 1 person, but a whole team of people.
After signing up for 10 hours of help and assitance, I received a confirmation email from Yvonne within 24 hours. In addition to doing repetitive tasks like data entry, they also provide many other services, including Graphic Design, Accounting, Invoicing, and even Tax Prepartion!
BPOVIA uses Basecamp to manage tasks, to-do's and store files. I've been using Basecamp to run things on my end for over 1 year, so I was very pleased to see they use the same online software.
Above all, they are incredible kind, and apparently can do everything. I mean EVERYTHING! For proof, take a look at my chat transcript...
I still have another 9 hours to go with BPOVIA and am already considering getting more time...
Check back for another update at the end of my 10 hours.
In the meantime, here are few other links I pulled up...
Other firms
http://www.catchfriday.com/payment.php (based in phillipines)
http://shainemata.net/2008/01/26/i-hired-a-virtual-assistant/
http://www.backbonemag.com/Backblog/1_10100701.asp
http://thegrowinglife.com/2008/04/49-decent-virtual-assistant-personal-outsourcing-resources/
And of course, you can always google "Virtual Assistants" if you're really curious.
Hire virtual assistant just from $8/hour for any work at Neyox Outsourcing. Dial 646-568-5516 for more information.
Virtual Assistant, Virtual Lisanne - located in Summerlin, Las Vegas, Nevada, USA - provides clients worldwide with Business Support, Technical Assistance, Software Quality Management, Web Development, and Creative services. www.VirtualTechnicalAssistant.com
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
Hiring A Virtual Assistant Tips by www.BusinessBlueprint.com.au Taken from a live Business Blueprint event, business mentor, Dale Beaumont takes you through the outsourcing process with hiring a virtual assistant tips.
To subscribe and receive a free online subscription to Business Blueprint Magazine visit www.BusinessBlueprint.com.au
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
Virtual Assistant, Virtual Lisanne - located in Summerlin, Las Vegas, Nevada, USA - provides clients worldwide with Business Support, Technical Assistance, Software Quality Management, Web Development, and Creative services. www.VirtualTechnicalAssistant.com
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
When shopping, if you struggle to find a knowledgeable store assistant, or indeed, just an assistant, then this is your dream come true.
This is one of Ikea's virtual assistants who can answer lots of your questions - as in where products are, the prices of stuff and why Ikea make you walk around the store in a silly zig-zag pattern.
I love this sort of technology and spent several happy minutes trying to outwit the language technology. In the end, she got the better of me and it was I who 'crashed'.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
Michelle Dale
CEO :: VMF Ltd
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The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.
The briefing explores the findings of an European market research about what consumers expect from companies regarding online customer service and what companies need to do to meet those expectations. Furthermore, we will discuss how a new breed of web self-service solutions such as intelligent Virtual Assistants are supporting the customers of over 200 leading European organizations including, BBVA, IKEA, Servei de Occupació de Catalunya (SOC), MásMovil, Hospital Sant Joan de Déu, Scandinavian Airlines, Credit-Suisse and many more to reduce costs, resolve service issues and help customers through their online interactions.