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Impel CRM Integrated Field Reporting shows how various process are integrated in one single data repository Impel.
The Field Reporting mechanism allows you to track your Secondary and Tertiary data across your sales networks.
Pictorial representation of an end-to-end process flow
Pictorial representation of our Powerful Call Center Edition. This represents the work flow of an integrated Call Center module and CRM.
A video preview of Impel Field Reporting Module.
Impel's Field Reporting module is an Enterprise-class application for secondary sales data capture and reporting. It brings visibility into the channel through a simple SMS-based field data collection model. And it helps senior management make the right tactical decisions
Support agents can record, track access a 360-degree view of user tickets to provide effective customer support
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