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Google is introducing a new insights tool that is set to give retailers a better understanding of customers’ shopping habits in the U.S. at a local level.
It looks like local business reviews did not make the cut in Google’s latest update to Google+. In an attempt to redesign its social product, Google is placing a greater focus on its Communities and Collections features, and completely removes the display of reviews and other local business information such as addresses, phone numbers, business categories, and hours of operation.
The Anatomy of a Denial: A Modern Lesson in Crisis Communication Strategy
In the relentless glare of the 24/7 news cycle, a leader's reputation can be shattered in an instant. The recent firestorm surrounding US President Donald Trump and his denials related to the Epstein case is a masterclass in modern public relations—and a cautionary tale for every business leader. Regardless of the politics, the mechanics of this situation offer powerful lessons in a discipline that is now essential for every entrepreneur: crisis communication strategy.
When accusations surface, the instinct is often to deny, deflect, and defend. But in an era of digital media where information spreads uncontrollably, a flawed denial strategy can be more damaging than the original accusation. For the readers of Digital Patrika, let's dissect this situation to extract a playbook for protecting your brand when it's under attack.
The Modern Minefield: Handling Public Accusations
The core of the issue involves repeated denials that were later contradicted by reports and evidence. This creates a secondary crisis, shifting the focus from the initial accusation to the leader's credibility. For any business, this is a catastrophic scenario.
Here's why the traditional denial playbook is failing:
- The Digital Echo Chamber: In the past, a story would fade. Today, every statement, video, and social media post is archived, searchable, and can be resurfaced instantly. A contradicted denial lives forever.
www.digitalpatrika.online/america-news/when-denial-fails-...
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We are the Florida based online reputation management company that specializes in targeting and removing negative content online. Check out mainstreetmedia360.com
Consistent message is important for social media planning to help your business digitally engage with customers & build an online reputation. Astrum, India’s first science-based specialist reputation management advisory highlights the importance of consistent use of messages in social media plannning.
For more details visit: www.astrum.in/what-we-do/reputation-management/ ;
