The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Maverick's Panel: Analytics Strategies of the Leading Brands. Moderator Susan Reda (l), Editor, STORES Media; Bruce Armstrong (2nd from left), CEO, PivotLink; Matthew Butlein (2nd from right), President, Freshpair; Shelley Nandkeolyar (r), Board Member, The Ivory Company, Shop.org Board Member Emeritus.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Kellogg Innovation Network Founder Rob Wolcott, Ph.D. with IDC's Gregory Girard.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Keynote 10/25/12 by Responsys' Heather Blank.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink President & CEO Bruce Armstrong welcomes attendees.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Retail TouchPoints Editor Andrew Gaffney (l) with PivotLink CMO Joe Dalton (r).

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Team Responsys, a valued sponsor.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CMO Joe Dalton (l), Chief Product Officer Bob Kemper (m) and CEO Bruce Armstrong (r).

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Partying with a room full of Giants fans steps from the stadium, with a clean sweep by the raffle winners from Road Runner Sports.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Team Tomax, a valued sponsor.

The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CEO Bruce Armstrong Announces PivotLink 2012 Customer Excellence Award Winner - Road Runner Sports

Category: Customer Centricity

Accepting: Jeremy Porter, BI Manager

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink Customer Excellence Award Winner - Road Runner Sports

Category: Customer Centricity

Accepting: Jeremy Porter, BI Manager

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CEO Bruce Armstrong Announces PivotLink 2012 Customer Excellence Award Winner - Freshpair

Category: Marketing Optimization

Accepting: Matthew Butlein, President

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink's Joe Dalton, Bob MacRae, Jeff Schmidt and Bruce Armstrong.

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CEO Bruce Armstrong Announces PivotLink 2012 Customer Excellence Award Winner - Kelly-Moore Paints

Category: Retail Innovation

Accepting: Jim Maul, CIO

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Boston-based "The Hub Dub" features Patrick Dalton on percussion (PivotLink CMO Joe Dalton's son).

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink's Joanna Rustin with IDC's Greg Girard.

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CMO Joe Dalton jams with Boston-based "The Hub Dub" with son Patrick Dalton on percussion.

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink Customer Excellence Award Winner - Kelly-Moore Paints

Category: Retail Innovation

Accepting: Jim Maul, CIO

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CMO Joe Dalton jams with Boston-based "The Hub Dub" with son Patrick Dalton on percussion.

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CMO Joe Dalton jams with Boston-based "The Hub Dub" (feat. son Patrick Dalton on percussion).

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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PivotLink CMO Joe Dalton jams with Boston-based "The Hub Dub" (feat. son Patrick Dalton on percussion).

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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Customer Excellence Award honoree Matthew Butlein, President of Freshpair (l) talks with Eric Olafson, CEO, Tomax (r) and the Tomax team.

PivotLink Dinner & Customer Awards Thurs. Oct. 25th during The 2012 PivotLink Customer & Marketing Analytics Summit, the premier marketing optimization and customer performance event, October 24 – 26, 2012 at the W Hotel in San Francisco, California. The PivotLink Summit is sponsored by Responsys, Tomax, DataLogix, STORES Media and Retail TouchPoints. Hashtag #PLSummit12.

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