While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the chatbot builder platform where it needs to be while switching between intents. This is called Intent Chaining.

While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining in Bot Builder. To know more information, visit our site and book a demo with us!!

The intent chaining important in chatbot building is to identify the purpose of users finding a particular context to the situation of time and place.

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www.smartbots.ai/what-is-intent-chaining-why-is-it-import...