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Information technology (IT) services are those that focus on the application of business and technical expertise to assist organizations in the creation, management, and optimization of or access to information and business processes. The IT services market is categorized by the type of skills that are used for delivering the service.
The different categories of service include business process services, infrastructure services, and application services. Outsourcing of these services is referred to as business process outsourcing (BPO), infrastructure outsourcing, and applications outsourcing (AO). Industry IT services are gaining popularity these days with many IT companies offering services related to healthcare, manufacturing, legal, insurance, automotive, banking, and also for small businesses
Jim Peters, SITA Chief Technology Officer, said: "'SITA regards these two innovations as very significant breakthroughs for the airline industry which is seeking to provide the online public with additional sales channels and attractive functionality to build customer loyalty. It's also a fun and interactive way to choose your destination, book a ticket and then fly.