View allAll Photos Tagged HelpDesk
From left to right:
Nirosha Gaminiratne, Economic Advisor, Department for International Development DFID.
Kennedy Ambang, IT Helpdesk, United Nations University World Institute for Development Economics Research UNU-WIDER.
Photos Taken by Edwin Ladd - Mr Ladd Media the Official Photographer for The Birmingham PA Awards 2019 held at The Vox, Resorts World, Birmingham on 19th July 2019. #BhamPAawards #BhamPAForum
The Birmingham PA Awards - Celebrating the Business Support Community
The Birmingham PA Awards 2019:
▪Daniel Skermer - Founder
▪Jayne Forgham – Awards Committee
▪Janine Peel – Awards Committee
▪Tracey Paton – Awards Committee
▪Narinder Sira – Awards Committee
▪Jas Gardiner – Awards Commitee
Host:
▪Adam Joyce
Speaker:
▪Angela Mortimer
Judges:
▪Andrew Jardine
▪Fay Gleeson
▪Angela Mortimer
▪Chris Peacock
Sponsors:
▪Elegant Entertainment
▪Conference Care
▪Katie Bard
▪Egencia
▪Helpdesk Communications
▪Executive Secretary Magazine
▪Ashorne Hill
▪CMA Video
▪Indigo Sky Solutions
▪ORS UK
▪PA Show
▪The Partnership Collection
▪Eventologists
▪SCC
Charity Partner:
▪Love Brum
▪Sir Josiah Mason Trust
The Birmingham PA Awards 2019
www.birmininghampaawards.co.uk
#MrLaddMedia
Want Edwin Ladd - Mr Ladd Media at your next event?
Contact: Edwin Ladd
Mob:07828 475 591
Email: info@mrladd.co.uk
Vangnet.... :-)
Uren zit ik voor mijn werk met kanjers van de helpdesk aan de telefoon, deze is voor jullie luitjes! Bedankt voor alle hulp en geduld! En niet te vergeten de humor!
www.youtube.com/watch?v=KSUuHaUEedM
Sorry dat deze in Groningen genomen is, next time it will be Friesland ;-)
I have a lot of contact with a helpdesk wenn I'm at work. The people who work overthere are fantastic!
So this one is for them :-)
Photos Taken by Edwin Ladd - Mr Ladd Media the Official Photographer for The Birmingham PA Awards 2019 held at The Vox, Resorts World, Birmingham on 19th July 2019. #BhamPAawards #BhamPAForum
The Birmingham PA Awards - Celebrating the Business Support Community
The Birmingham PA Awards 2019:
▪Daniel Skermer - Founder
▪Jayne Forgham – Awards Committee
▪Janine Peel – Awards Committee
▪Tracey Paton – Awards Committee
▪Narinder Sira – Awards Committee
▪Jas Gardiner – Awards Commitee
Host:
▪Adam Joyce
Speaker:
▪Angela Mortimer
Judges:
▪Andrew Jardine
▪Fay Gleeson
▪Angela Mortimer
▪Chris Peacock
Sponsors:
▪Elegant Entertainment
▪Conference Care
▪Katie Bard
▪Egencia
▪Helpdesk Communications
▪Executive Secretary Magazine
▪Ashorne Hill
▪CMA Video
▪Indigo Sky Solutions
▪ORS UK
▪PA Show
▪The Partnership Collection
▪Eventologists
▪SCC
Charity Partner:
▪Love Brum
▪Sir Josiah Mason Trust
The Birmingham PA Awards 2019
www.birmininghampaawards.co.uk
#MrLaddMedia
Want Edwin Ladd - Mr Ladd Media at your next event?
Contact: Edwin Ladd
Mob:07828 475 591
Email: info@mrladd.co.uk
Photograph of the Information & Help Desk sign on the first floor of the Metropolitan State University Library and Learning Center.
This photo has been donated to the public domain. If you would like to provide an attribution, use the URL of this photo.
Dancing Bear marketing material. Distributed at NeXTWORLD EXPO '94. Helpdesk and customer support software e.g. ServiceDesk (Hmm, any relation with the HP software of the same name and purpose?)
Photos Taken by Edwin Ladd - Mr Ladd Media the Official Photographer for The Birmingham PA Awards 2019 held at The Vox, Resorts World, Birmingham on 19th July 2019. #BhamPAawards #BhamPAForum
The Birmingham PA Awards - Celebrating the Business Support Community
The Birmingham PA Awards 2019:
▪Daniel Skermer - Founder
▪Jayne Forgham – Awards Committee
▪Janine Peel – Awards Committee
▪Tracey Paton – Awards Committee
▪Narinder Sira – Awards Committee
▪Jas Gardiner – Awards Commitee
Host:
▪Adam Joyce
Speaker:
▪Angela Mortimer
Judges:
▪Andrew Jardine
▪Fay Gleeson
▪Angela Mortimer
▪Chris Peacock
Sponsors:
▪Elegant Entertainment
▪Conference Care
▪Katie Bard
▪Egencia
▪Helpdesk Communications
▪Executive Secretary Magazine
▪Ashorne Hill
▪CMA Video
▪Indigo Sky Solutions
▪ORS UK
▪PA Show
▪The Partnership Collection
▪Eventologists
▪SCC
Charity Partner:
▪Love Brum
▪Sir Josiah Mason Trust
The Birmingham PA Awards 2019
www.birmininghampaawards.co.uk
#MrLaddMedia
Want Edwin Ladd - Mr Ladd Media at your next event?
Contact: Edwin Ladd
Mob:07828 475 591
Email: info@mrladd.co.uk
► Update 9/10 February 2011
Click here to see earlier photos.
----- Original Message -----
From : Alan Stanton, Tottenham Hale ward councillor
To : Julie Parker, Director of Corporate Services; Kevin Crompton, Chief Executive
Cc : Cllr Claire Kober ; Cllr Lorna Reith
Sent : Friday, February 11, 2011 1:15 AM
Subject : Member Enquiry (Continued) - Couch, sheet of glass, small pile of masonry - Unit 1 Rosebery Trading Estate
Dear Ms Parker and Mr Crompton
I wrote to you both on 3 February about this continuing problem. As I said, my central concern is not about a dumped sofa or the other stuff. It's about what seems to be almost a textbook case of systemic dysfunction leading to - in John Seddon's term - "failure demand". As you'll appreciate, given the brutal budget cuts we're being forced to make, I'm not only frustrated but angry about this pointless, wasteful, costly and repeated systems failure.
Anyway, back to the sofa etc. On 8 February I got an email from [... ] Corporate Property Services who wrote that: "I am advised that the contractors have cleared the sofa, cardboard etc from land rear of unit 1 Rosebery Avenue."
[This] helpfully included the emails from "Property Helpdesk" and from [ . . .] Haringey Enterprise, who said removal had been done on the same day (i.e. 3 February). However, you may spot an omission. Despite my description of a couch/sofa and of the dumping as "Couch, sheet of glass, small pile of masonry", plus my photos, [the email] referred to "sofa, cardboard etc."
I was curious to see what had been taken away. So I walked there the next day and took some more photos from different angles. If our staff are allowed to access these photos onscreen, it should be completely clear what's there and where it is. My new snaps are posted on Flickr.
As you'll see, the famous navy blue sofa has gone. But not the pane of glass; nor the bits of masonry. (I took a close look and they are actually a few large broken tiles. [ . . . ] There was also some litter both at the front and rear of this forecourt. And even the cardboard box was still there. [ . . .]
I've no reason to doubt that everyone involved is working hard to make Property Services' system deliver what we want. Almost certainly the problem is that it is a bad system.
I look forward to hearing from you with replies to my questions 2 - 4 in my email on 3 February.
As we move into the Sem 2 a2a period (site checking for semester 2) and a new a2a / helpdesk roster, Tim has had to paper over his Helpdesk pickup button on his desk phone to stop his automatic pickup habit: having been on for the past 6 weeks, he's now rostered onto other projects for the next 24!
Vanuit deze container gaan we vier dagen lang de helpdesk van Pukkelpop verzorgen.
Meer info: www.inventis.be
Left: 2 small brochure racks holding the many how-to guides I wrote.
Center: digital frame displaying a rotating series of images to advertise our various computer & multimedia services. All images created by me in Adobe Photoshop CS3.
Right: Computer Help Desk 11x14 sign in official colors & fonts.
One issue at Latitude's HelpDesk was Les who needed to know if it's ok to do this with a condom when you're 54.
Latitude Festival 2015
Presidência Itinerante vai à Feira de Santana
Feira de Santana recebe a Presidência Itinerância, já em seu novo modelo, que além do Gabinete e Secretaria Geral da Presidência, traz representantes do Comitê de implantação do Processo Judicial Eletrônico - PJe-JT, do Comitê de Saúde do Trabalhador (CSTRAB) e das Comissões de Engenharia de Segurança e Medicina do Trabalho (CESMT) e de Acessibilidade, da Secretaria de Organização e Métodos e do Núcleo de Manutenção e Projetos.
'A transição do processo físico para o virtual traz algumas dificuldades, mas estamos trabalhando para que tudo ocorra da melhor maneira', pontuou o presidente, desembargador Valtércio de Oliveira, ressaltando que ainda 'há dificuldades comuns a todo novo sistema, quando é implantado'. Ele avisou que Feira de Santana deverá estar no PJe-JT em outubro deste ano e apresentou a gestora do comitê de implantação, desembargadora Dalila Andrade, explicando aos servidores e magistrados que a implantação do sistema é feita em diversas etapas, iniciadas pelo diagnóstico feito por O & M, que produz um relatório com todas as observações relacionadas ao espaço físico e condições gerais de trabalho. Segundo o presidente, o sistema ainda passa por constantes modificações, estando na versão 1.4.8. Por fim, explicou que a equipe responsável pela implantação vai averiguar e informar as medidas tomadas para que tudo ocorra de forma tranquila.
A desembargadora falou dos mecanismos criados pelo TRT5 para dar suporte aos juízes, advogados, procuradores, servidores e partes, como o Núcleo de Suporte Operacional ao PJe e preparo do Helpdesk, além das facilidades que o novo sistema traz, inclusive com deslocamento. Segundo a gestora, o PJe-JT 'tira o advogado do balcão, o oficial de justiça das ruas, e também não há juntada de documentos e de petições mais nas varas', destacando que no interior a média é de 200 petições por semana para serem anexadas ao processo.
A diretora da Secretaria de Tecnologia da Informação e de Comunicações - Setic, Cláudia Jorge, relatou que é muito importante esse diagnóstico inicial, onde todo o ambiente é avaliado para que as soluções sejam apresentadas pela Setic. Ela narrou a presença de grupos de trabalho que acompanham as etapas de implantação e dos equipamentos enviados para o preparo das máquinas que vão ter o sistema implantado. 'Todo o interior recebeu as 31 switches e computadores novos. Em Feira estamos preocupados com o espaço, mas vamos ver como ajustaremos o uso dos monitores necessários ao PJe-JT'.
Filipe Ortiz, diretor na 2ª vara, falou da importância da visita de presidência, 'pois ainda existe uma sensação de que o interior não recebe o mesmo cuidado que a capital. Com a visita, vimos que estamos sendo vistos sim', declarou.
Já o advogado Basílio Neto falou da expectativa do PJe-JT em Feira de Santana, e disse que já o usa, o que 'está adiantando muito ainda mais o trabalho. Hoje só viajo para fazer audiências'.
O presidente da OAB, subseção local, Pedro Mascarenhas, foi recebido pelo presidente (foto), e apresentou o pedido dos advogados que frequentam o fórum, de que é urgente que sejam feitas melhorias nos banheiros e no espaço físico.
Segurança
Também foram entregues os kits de segurança aos agentes lotados no fórum, que agora terão uniforme tático, coturnos, armas de choque, colete à prova de balas, algemas e lanternas.
O diretor de segurança, José Rivas, pediu para que os colegas tenham consciência do seu papel como agentes, responsabilidade e que vejam a necessidade de se cuidarem fisicamente, uma exigência agora para que continuem a receber a gratificação paga aos seguranças. Ele também falou das melhorias que virão por aí, como a instalação de câmeras, 'o que deverá ocorrer ainda este ano, como forma de fazermos o monitoramento dos prédios. Também haverá treinamento, e se estiverem com um bom condicionamento físico, o lucro será de todos, principalmente dos senhores', afirmou.
O presidente esteve nas 6 varas que funcionam no fórum. Na sua fala, ressaltou que 'a Justiça do Trabalho exige do juiz um trabalho redobrado, pois a efetivação do seu trabalho só ocorre mesmo na execução, quando se dá a eficácia e efetividade da sentença'. Sobre a itinerância, falou que pretende atingir todas unidades do TRT5,' pois queremos ver de perto a situação física também dos prédios, e aqui em Feira, onde o PJe vai chegar neste ano, já vamos iniciar a adequação do prédio, concluiu o presidente.
Em reunião com os chefes dos setores e os oficiais de justiça, o presidente recebeu sugestões para o aprimoramento das atividades e se comprometeu a dar o devido encaminhamento a todas elas.
Secom TRT5 (Léa Paula) - 12/6/2014
A call to the help desk turns ugly when the technician can't understand why the person calling won't cooperate with simple commands but he can't because his pc won't work and that is why he called the help desk.
my new multimonitor setup, its freaking pimp. 19 inch monitor on the left, 20 inch 4:3 next, 20" wide screen next, and 19" rotated 90" for docs, vista sidebar and our helpdesk software on the end.
Photos Taken by Edwin Ladd - Mr Ladd Media the Official Photographer for The Birmingham PA Awards 2019 held at The Vox, Resorts World, Birmingham on 19th July 2019. #BhamPAawards #BhamPAForum
The Birmingham PA Awards - Celebrating the Business Support Community
The Birmingham PA Awards 2019:
▪Daniel Skermer - Founder
▪Jayne Forgham – Awards Committee
▪Janine Peel – Awards Committee
▪Tracey Paton – Awards Committee
▪Narinder Sira – Awards Committee
▪Jas Gardiner – Awards Commitee
Host:
▪Adam Joyce
Speaker:
▪Angela Mortimer
Judges:
▪Andrew Jardine
▪Fay Gleeson
▪Angela Mortimer
▪Chris Peacock
Sponsors:
▪Elegant Entertainment
▪Conference Care
▪Katie Bard
▪Egencia
▪Helpdesk Communications
▪Executive Secretary Magazine
▪Ashorne Hill
▪CMA Video
▪Indigo Sky Solutions
▪ORS UK
▪PA Show
▪The Partnership Collection
▪Eventologists
▪SCC
Charity Partner:
▪Love Brum
▪Sir Josiah Mason Trust
The Birmingham PA Awards 2019
www.birmininghampaawards.co.uk
#MrLaddMedia
Want Edwin Ladd - Mr Ladd Media at your next event?
Contact: Edwin Ladd
Mob:07828 475 591
Email: info@mrladd.co.uk
Presidência Itinerante vai à Feira de Santana
Feira de Santana recebe a Presidência Itinerância, já em seu novo modelo, que além do Gabinete e Secretaria Geral da Presidência, traz representantes do Comitê de implantação do Processo Judicial Eletrônico - PJe-JT, do Comitê de Saúde do Trabalhador (CSTRAB) e das Comissões de Engenharia de Segurança e Medicina do Trabalho (CESMT) e de Acessibilidade, da Secretaria de Organização e Métodos e do Núcleo de Manutenção e Projetos.
'A transição do processo físico para o virtual traz algumas dificuldades, mas estamos trabalhando para que tudo ocorra da melhor maneira', pontuou o presidente, desembargador Valtércio de Oliveira, ressaltando que ainda 'há dificuldades comuns a todo novo sistema, quando é implantado'. Ele avisou que Feira de Santana deverá estar no PJe-JT em outubro deste ano e apresentou a gestora do comitê de implantação, desembargadora Dalila Andrade, explicando aos servidores e magistrados que a implantação do sistema é feita em diversas etapas, iniciadas pelo diagnóstico feito por O & M, que produz um relatório com todas as observações relacionadas ao espaço físico e condições gerais de trabalho. Segundo o presidente, o sistema ainda passa por constantes modificações, estando na versão 1.4.8. Por fim, explicou que a equipe responsável pela implantação vai averiguar e informar as medidas tomadas para que tudo ocorra de forma tranquila.
A desembargadora falou dos mecanismos criados pelo TRT5 para dar suporte aos juízes, advogados, procuradores, servidores e partes, como o Núcleo de Suporte Operacional ao PJe e preparo do Helpdesk, além das facilidades que o novo sistema traz, inclusive com deslocamento. Segundo a gestora, o PJe-JT 'tira o advogado do balcão, o oficial de justiça das ruas, e também não há juntada de documentos e de petições mais nas varas', destacando que no interior a média é de 200 petições por semana para serem anexadas ao processo.
A diretora da Secretaria de Tecnologia da Informação e de Comunicações - Setic, Cláudia Jorge, relatou que é muito importante esse diagnóstico inicial, onde todo o ambiente é avaliado para que as soluções sejam apresentadas pela Setic. Ela narrou a presença de grupos de trabalho que acompanham as etapas de implantação e dos equipamentos enviados para o preparo das máquinas que vão ter o sistema implantado. 'Todo o interior recebeu as 31 switches e computadores novos. Em Feira estamos preocupados com o espaço, mas vamos ver como ajustaremos o uso dos monitores necessários ao PJe-JT'.
Filipe Ortiz, diretor na 2ª vara, falou da importância da visita de presidência, 'pois ainda existe uma sensação de que o interior não recebe o mesmo cuidado que a capital. Com a visita, vimos que estamos sendo vistos sim', declarou.
Já o advogado Basílio Neto falou da expectativa do PJe-JT em Feira de Santana, e disse que já o usa, o que 'está adiantando muito ainda mais o trabalho. Hoje só viajo para fazer audiências'.
O presidente da OAB, subseção local, Pedro Mascarenhas, foi recebido pelo presidente (foto), e apresentou o pedido dos advogados que frequentam o fórum, de que é urgente que sejam feitas melhorias nos banheiros e no espaço físico.
Segurança
Também foram entregues os kits de segurança aos agentes lotados no fórum, que agora terão uniforme tático, coturnos, armas de choque, colete à prova de balas, algemas e lanternas.
O diretor de segurança, José Rivas, pediu para que os colegas tenham consciência do seu papel como agentes, responsabilidade e que vejam a necessidade de se cuidarem fisicamente, uma exigência agora para que continuem a receber a gratificação paga aos seguranças. Ele também falou das melhorias que virão por aí, como a instalação de câmeras, 'o que deverá ocorrer ainda este ano, como forma de fazermos o monitoramento dos prédios. Também haverá treinamento, e se estiverem com um bom condicionamento físico, o lucro será de todos, principalmente dos senhores', afirmou.
O presidente esteve nas 6 varas que funcionam no fórum. Na sua fala, ressaltou que 'a Justiça do Trabalho exige do juiz um trabalho redobrado, pois a efetivação do seu trabalho só ocorre mesmo na execução, quando se dá a eficácia e efetividade da sentença'. Sobre a itinerância, falou que pretende atingir todas unidades do TRT5,' pois queremos ver de perto a situação física também dos prédios, e aqui em Feira, onde o PJe vai chegar neste ano, já vamos iniciar a adequação do prédio, concluiu o presidente.
Em reunião com os chefes dos setores e os oficiais de justiça, o presidente recebeu sugestões para o aprimoramento das atividades e se comprometeu a dar o devido encaminhamento a todas elas.
Secom TRT5 (Léa Paula) - 12/6/2014
Presidência Itinerante vai à Feira de Santana
Feira de Santana recebe a Presidência Itinerância, já em seu novo modelo, que além do Gabinete e Secretaria Geral da Presidência, traz representantes do Comitê de implantação do Processo Judicial Eletrônico - PJe-JT, do Comitê de Saúde do Trabalhador (CSTRAB) e das Comissões de Engenharia de Segurança e Medicina do Trabalho (CESMT) e de Acessibilidade, da Secretaria de Organização e Métodos e do Núcleo de Manutenção e Projetos.
'A transição do processo físico para o virtual traz algumas dificuldades, mas estamos trabalhando para que tudo ocorra da melhor maneira', pontuou o presidente, desembargador Valtércio de Oliveira, ressaltando que ainda 'há dificuldades comuns a todo novo sistema, quando é implantado'. Ele avisou que Feira de Santana deverá estar no PJe-JT em outubro deste ano e apresentou a gestora do comitê de implantação, desembargadora Dalila Andrade, explicando aos servidores e magistrados que a implantação do sistema é feita em diversas etapas, iniciadas pelo diagnóstico feito por O & M, que produz um relatório com todas as observações relacionadas ao espaço físico e condições gerais de trabalho. Segundo o presidente, o sistema ainda passa por constantes modificações, estando na versão 1.4.8. Por fim, explicou que a equipe responsável pela implantação vai averiguar e informar as medidas tomadas para que tudo ocorra de forma tranquila.
A desembargadora falou dos mecanismos criados pelo TRT5 para dar suporte aos juízes, advogados, procuradores, servidores e partes, como o Núcleo de Suporte Operacional ao PJe e preparo do Helpdesk, além das facilidades que o novo sistema traz, inclusive com deslocamento. Segundo a gestora, o PJe-JT 'tira o advogado do balcão, o oficial de justiça das ruas, e também não há juntada de documentos e de petições mais nas varas', destacando que no interior a média é de 200 petições por semana para serem anexadas ao processo.
A diretora da Secretaria de Tecnologia da Informação e de Comunicações - Setic, Cláudia Jorge, relatou que é muito importante esse diagnóstico inicial, onde todo o ambiente é avaliado para que as soluções sejam apresentadas pela Setic. Ela narrou a presença de grupos de trabalho que acompanham as etapas de implantação e dos equipamentos enviados para o preparo das máquinas que vão ter o sistema implantado. 'Todo o interior recebeu as 31 switches e computadores novos. Em Feira estamos preocupados com o espaço, mas vamos ver como ajustaremos o uso dos monitores necessários ao PJe-JT'.
Filipe Ortiz, diretor na 2ª vara, falou da importância da visita de presidência, 'pois ainda existe uma sensação de que o interior não recebe o mesmo cuidado que a capital. Com a visita, vimos que estamos sendo vistos sim', declarou.
Já o advogado Basílio Neto falou da expectativa do PJe-JT em Feira de Santana, e disse que já o usa, o que 'está adiantando muito ainda mais o trabalho. Hoje só viajo para fazer audiências'.
O presidente da OAB, subseção local, Pedro Mascarenhas, foi recebido pelo presidente (foto), e apresentou o pedido dos advogados que frequentam o fórum, de que é urgente que sejam feitas melhorias nos banheiros e no espaço físico.
Segurança
Também foram entregues os kits de segurança aos agentes lotados no fórum, que agora terão uniforme tático, coturnos, armas de choque, colete à prova de balas, algemas e lanternas.
O diretor de segurança, José Rivas, pediu para que os colegas tenham consciência do seu papel como agentes, responsabilidade e que vejam a necessidade de se cuidarem fisicamente, uma exigência agora para que continuem a receber a gratificação paga aos seguranças. Ele também falou das melhorias que virão por aí, como a instalação de câmeras, 'o que deverá ocorrer ainda este ano, como forma de fazermos o monitoramento dos prédios. Também haverá treinamento, e se estiverem com um bom condicionamento físico, o lucro será de todos, principalmente dos senhores', afirmou.
O presidente esteve nas 6 varas que funcionam no fórum. Na sua fala, ressaltou que 'a Justiça do Trabalho exige do juiz um trabalho redobrado, pois a efetivação do seu trabalho só ocorre mesmo na execução, quando se dá a eficácia e efetividade da sentença'. Sobre a itinerância, falou que pretende atingir todas unidades do TRT5,' pois queremos ver de perto a situação física também dos prédios, e aqui em Feira, onde o PJe vai chegar neste ano, já vamos iniciar a adequação do prédio, concluiu o presidente.
Em reunião com os chefes dos setores e os oficiais de justiça, o presidente recebeu sugestões para o aprimoramento das atividades e se comprometeu a dar o devido encaminhamento a todas elas.
Secom TRT5 (Léa Paula) - 12/6/2014
Es ist eine Hommage an den Container, der von der Satiresendung "Basta" des flämischen Fernsehens dem Mobilfunkanbieter Mobistar (heute: orange) nachts vor die Zufahrt zum Mitarbeiterparkplatz gestellt wurde.
Der Mobilfunkanbieter war für den schlechten Kundenservice seines Callcenters berüchtigt. Im Wikipedia-eintrag des Unternehmens steht dazu noch heute zu lesen:
In januari 2011 was Mobistar onderwerp van landelijke spot, nadat het satirische programma Basta een aflevering aan de helpdeskperikelen van het bedrijf wijdde.
(Im Januar 2011 wurde Mobistar landesweit verspottet, nachdem die Satiresendung Basta eine Folge über die Probleme des Helpdesks des Unternehmens ausgestrahlt hatte.)
nl.wikipedia.org/wiki/Orange_Belgi%C3%AB
Der Beitrag ist noch bei Youtube zu finden:
This open plan customer service desk area is flooded with light. The use of colour and planting makes the area welcoming with users being guided into queues whilst they wait for their turn.
I made this to go right in front of the computer on our side of the desk. It's 8.5 x 11 landscape.
July 2003 version
Charles?
This makes me ill. How can Canada's s politicians sit by and do nothing but waste time with their Base Gageotwn and Area Fact Finder Project.
It appears the Americans will compensate the Maine National Guard for illness obtained due to Agent Orange at CFB Gageotwn. Canada will not.
This is the first time I have been ashamed to be Canadian.
Art Connolly
Vice President
Agent Orange Association of Canada
Peter W. Ogden
Director
207-626-4464
John W. Libby
Major General
Commissioner
207-626-4205
Department of Defense, Veterans and Emergency Management
Maine Veterans’ Services
117 State House Station, Augusta, ME 04333-0117
Tel.: 207-626-4464
March 2, 2006
INFORMATION PAPER
Agent Orange/Agent Purple
and Canadian Forces Base Gagetown
1. Background Information:
a. Agent Orange was a mixture of chemicals containing equal amounts of the two active
ingredients, 2, 4-D and 2,4,5-T. The name, "Agent Orange," came from the orange stripe on
the 55-gallon drums in which it was stored. Other herbicides, including Agent Purple a less
well known but more toxic agent, were also used in Vietnam, but to a much lesser extent.
Republic of Korea forces used small amounts of Agent Orange in 1968-69 in the area from
the Civilian Control line to the southern boundary of the Demilitarized Zone. Since the initial
use of Agent Orange, significant studies and validation of effects on personnel have resulted
in various national programs and assistance for affected veterans. The Department of
Veterans Affairs (VA) currently maintains an active VA Agent Orange Registry and provides
medical treatment or disability compensation to Vietnam veterans. In 2001, the program
expanded to examinations of Korean veterans who served in Korea in 1968 and 1969 and
may have been exposed to dioxin or other toxic substances while serving in the military.
Additional information, fact sheets, and newsletters are available online at
www.va.gov/agentorange or call the toll-free helpline at 1-800-749-8387.
b. In June of 2005, the Canadian Department of National Defense (DND) announced that
for three days in June 1966 (14-16) and four days in June 1967 (21-24), testing of various
defoliants, including Agent Orange and Agent Purple, took place over a limited portion of the
Canadian Forces Base (CFB) Gagetown, New Brunswick. Additionally, according to the
Canadian DND and the Canadian Forces (CF) website, “the testing was conducted under
strictly controlled conditions, ensuring minimal spray drift, in an area of the base that was
difficult to access,” “the testing did not involve wide-spread spraying,” and “these tests are
the only known instances, based on available information, in which Agents Orange and
Purple were sprayed at CFB Gagetown.” According to the Canadian DND and the Canadian
Forces, the testing area consisted of two small areas covering approximately 83 acres of the
180,000 plus acres of CFB Gagetown. Additional information is available at the Canadian
DND/CF website: (http://www.forces.gc.ca/site/newsroom/view_news_e.asp?id=1685).
2
2. What the State of Maine is doing for those who may have been exposed to Agent
Orange while training at CFB Gagetown:
a. The Maine National Guard and the Maine Bureau of Veterans’ Services take very
seriously the health and safety concerns of both present soldiers and our veterans. In that
regard, on July 6, 2005 a link was established on the Maine National Guard internet website
(http://www.me.ngb.army.mil/Default.htm) to provide updates regarding this issue as
information became available. In addition, soldiers and veterans were afforded the
opportunity to be added to a contact list of soldiers who trained at CFB Gagetown. Those
without internet access could call the Bureau of Veteran’s Services in Augusta, Maine at 207-
626-4464 to obtain updates and manually register.
b. The Director of Maine Veterans’ Services met with The Adjutant General of the Maine
National Guard, the Togus VA Medical Center Director, and the VA Regional Office
Director in early July 2005 to determine the best way to move forward with providing
information to Maine’s veterans and to discuss the handling of potential claims for possible
exposure to Agent Orange at CFG Gagetown. Both the Medical Center Director and the
Regional Office Director have been very supportive in the development of this information
paper and are just as concerned for the welfare of our veterans as we are.
c. The Director of Maine Veterans’ Services wrote to Maine’s Congressional Delegation
in July 2005 informing them of the Agent Orange issue at CFB Gagetown and requesting
their support in working with the Department of Veterans Affairs (VA) to assist Maine’s
National Guard members with any Agent Orange issues they may have.
d. The Director of Maine Veterans’ Services wrote to the Secretary of the Department of
Veterans Affairs in October 2005 asking for clarification of how Maine National Guardsmen
and women could get the AOR screening and file claims with the VA for Agent Orange
issues. The results of this letter are: CFB Gagetown is on the approved DOD list of
potential Agent Orange exposure areas; the VA will adjudicate claims for those illness that
are presumptively attributed to Agent Orange; and veterans, as defined by the VA, can
receive an Agent Orange Registry examination if they so chose.
e. Maine Veterans’ Services and the Maine National Guard are producing a map that will
show the habitual training areas frequented by Maine National Guard units while training at
CFB Gagetown. This map will be available for viewing at all Maine Army National Guard
Armories and Maine Veterans’ Services offices by April 15, 2006. A copy of this map will
be provided to the Department of Veterans Affairs Regional Office at Togus to assist in
adjudicating claims for exposure to Agent Orange at CFB Gagetown.
f. This information paper will be made available to the individuals on the contact list,
veteran’s organizations in Maine, Maine National Guard Armories, local media outlets, and
the other states whose National Guard and Reserve soldiers trained at CFB Gagetown.
3
3. Agent Orange Registry:
a. In order for individuals to be eligible for the Agent Orange Registry (AOR), they must
first have veteran status. National Guard personnel can qualify as veterans by:
(1) having been called to active duty by presidential order and having completed the full
period of time they were called to active duty;
(2) having a prior active duty period; or
(3) having a VA adjudicated service-connected condition or disability. National Guard
personnel who were on active duty for training (ADT) only are not eligible for the AOR
examination unless they have a VA adjudicated service-connected disability or condition.
b. If you are veteran who has had exposure to Agent Orange, you are eligible for a free
Agent Orange Registry examination. Veterans who participate in the registry program are
asked a series of questions about their possible exposure to herbicides. A medical history is
taken, a physical examination is performed, and a series of basic laboratory tests, such as a
chest x-ray (if appropriate), urinalysis, and blood tests are done. If the examining physician
thinks it is medically indicated, consultations with other physicians are scheduled.
c. Results of the examinations, including a review of military service and exposure history,
are entered into special, computerized databases called registries. These databases assist the
VA in analyzing the types of health conditions being reported by veterans. Registry
participants are advised of the results of their examinations in personal consultations.
Veterans wishing to participate should contact the nearest VA health care facility for an
examination. Additionally, the VA has established an Agent Orange Helpline at 1-800-749-
8387. As with the Korean veterans (1968-1969), the VA currently will only provide Agent
Orange Registry examinations to those veterans who were in CFB Gagetown during
1966-1967 and are exhibiting symptoms of one of the Agent Orange presumptive
illnesses.
d. National Guard personnel who served in Vietnam and CFB Gagetown and have not
participated in the Agent Orange Registry examination should request the examination for
their Vietnam service as this provides a broader period of eligibility and the presumption of
exposure to Agent Orange.
4. Filing a claim with the VA for exposure to Agent Orange:
a. The Department of Veterans Affairs (VA) currently offers service-connected
compensation for certain diseases believed to be associated with Agent Orange exposure. The
following conditions are now presumptively recognized for service-connection for Vietnam
veterans and other veterans based on exposure to Agent Orange or other herbicides:
chloracne (a skin disorder); porphyria cutanea tarda, acute or subacute; transient
peripheral neuropathy (a nerve disorder); Type 2 diabetes; non-Hodgkin’s lymphoma;
chronic lymphocytic leukemia; soft tissue sarcoma; Hodgkin’s disease; multiple
myeloma; prostate cancer; and respiratory cancers (including cancers of the lung, larynx,
trachea, and bronchus). In addition, Vietnam veterans’ children with the birth defect spina
bifida are eligible for certain benefits and services. Spina bifida benefits are also provided to
4
the children of veterans who served at or near the Korean DMZ from April 1968 to July 1969.
In 1999, the VA announced that statutory authority would be sought for similar benefits and
services for children with birth defects who were born to women Vietnam veterans.
b. If an individual who trained in CFB Gagetown suffers from one of the above
presumptive illnesses attributed to Agent Orange, he/she should file a claim with the VA. A
veteran who served in Vietnam (boots on the ground) is presumed to have been exposed to
Agent Orange because of the large volume and the widespread use of Agent Orange in
Vietnam. Individuals who trained at CFB Gagetown will not have the same
presumption of exposure given to Vietnam Veterans due to the limited use of Agent
Orange at CFB Gagetown. National Guardsmen and women will have to provide credible
evidence that they were in Gagetown and in the area where Agent Orange was used.
Surviving spouses and/or children of National Guard members who trained at CFB Gagetown
and died of one of the presumptive illnesses can also file a claim with the VA.
c. Current and former Maine National Guard members can get copies of their orders
showing duty at CFB Gagetown from the Maine National Guard Records Holding Facility at
Camp Keyes. We recommend that anyone having a computer request their records by email
at the following address: RECORDS@ME.NGB.ARMY.MIL. The subject line should
include: CFB Gagetown Records. All requests will require the completion and
submission of the Maine National Guard Request For Information Disclosure Form
prior to the information being released. The form can be mailed or faxed to Camp Keyes.
The request should be processed within 30 days of receipt depending on the volume of
requests for records.
5. Where to get help in filing a claim with the Department of Veterans Affairs or
information on Agent Orange/Agent Purple:
a. Maine Veterans’ Services (MVS): MVS has offices in seven locations throughout the
state staffed by Veterans Advocates that are familiar with Agent Orange issues and are ready
to assist Maine’s National Guard member’s with claims assistance.
(1) Bangor (207) 941-3005
(2) Caribou (207) 492-1173
(3) Lewiston (207) 783-5306
(4) Machias (207) 255-3306
(5) Springvale (207) 324-1839
(6) Waterville (207) 872-7846
(7) Togus (207) 623-5732
b. Veteran Service Organizations: The following service organizations have service
officers familiar with Agent Orange issues and are ready to assist in the claims process.
(1) American Legion (207) 623-5726 Togus Office
(2) Disabled American Veterans (207) 623-5725 Togus Office
(3) Veterans of Foreign Wars (207) 623-5723 Togus Office
c. The Department of Veterans Affairs (VA): A veteran can get an Agent Orange Registry
examination by calling the VA 1-877-421-8263, ext 4733. If the veteran wishes to file a
5
claim with the VA themselves they can do that by visiting the VA website:
www1.va.gov/agentorange/ or calling 1-800-827-1000. The VA stands ready to assist
any veteran who wishes to file a claim for service-connected injuries/illnesses.
6. VA Health Care for exposure to Agent Orange:
a. The VA provides treatment to any veteran who, while serving in Vietnam or other
approved areas, may have been exposed to dioxin or to a toxic substance in a herbicide or
defoliant used for military purposes, for conditions related to such exposure.
b. There are some restrictions. VA cannot provide such care for (1) a disability which VA
determines did not result from exposure to Agent Orange, or (2) a disease which the National
Academy of Sciences has determined that there is “limited/suggestive” evidence of no
association between occurrence of the disease and exposure to a herbicide agent.
7. Future updates: There has been much speculation about other spraying periods of Agent
Orange and/or other dioxins at CFB Gagetown. As new and substantiated information
becomes available we will update the information on our websites and provide that
information to the individuals on our contact list.
8. Questions concerning this information paper should be directed to the undersigned at
(207) 626-4464.
Peter W. Ogden
Director
Enclosures:
1- CFB Gagetown Map
2- Maine National Guard Request For Information Disclosure
6
DEPARTMENT OF DEFENSE,
VETERANS AND EMERGENCY MANAGEMENT
Military Bureau
JFHQ Maine National Guard
Camp Keyes, Augusta, Maine 04333-0033
REQUEST FOR INFORMATION DISCLOSURE
PLEASE PROVIDE THE FOLLOWING INFORMATION SO THAT WE MAY FACILITATE
PROCESSING YOUR REQUEST:
LAST NAME: ______________________________FIRST NAME: _________________MI: _____
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DISCHARGE DATE: ______________RANK: __________PHONE#: ___________________
UNIT: ________________________________REQUESTORS NAME: _________________________
HOME ADDRESS: __________________________________________________________________
CITY/STATE/ZIP: __________________________________________________________________
INFORMATION NEEDED: DD214 ________ NGB FM22 ________ NGBFM23________
MEDICAL RECORDS________ IMMUNIZATIONS_________
OTHER: __________________________________________________________________________
THIS INFORMATION IS NEEDED FOR: _________________________________________________
“THE PRIVACY ACT OF 1974 (5 USC 552a) REQUIRES THAT WE OBTAIN YOUR WRITTEN
CONSENT PRIOR TO DISCLOSURE OF THE REQUESTED INFORMATION”
I CONSENT TO THE REQUESTED DISCLOSURE: ________________________________________
(YOUR SIGNATURE /DATE REQUIRED HERE)
***DO NOT FILL OUT BELOW THIS LINE-OFFICE USE ONLY***
REQUEST FILLED ON: DATE: _________________BY:_____________________________________
RETURN COMPLETED FORM TO:
DEPT OF DEFENSE,
VETERANS AND EMERGENCY MANAGEMENT
Military Bureau, ATTN: HELPDESK ME
JFHQ MENG
Camp Keyes, Augusta, Maine 04333-0033
CONTACT INFORMATION:
EMAIL: RECORDS@ME.NGB.ARMY.MIL
TELEPHONE: (207) 626-HELP (4357
ITB FORM 001 DTD 09FEB06 ALL PREVIOUS EDITIONS ARE OBSOLETE
Begin deze maand is het handelsverdrag tussen de EU en Japan, ook de EU-JAP Economic Partnership Agreement genoemd, in werking getreden. Daarmee is de grootste handelsovereenkomst die de EU ooit met een derde land heeft gesloten een feit. Het verdrag omvat nagenoeg een derde van het wereldwijde BBP en bijna 550 miljoen mensen. Het verdrag biedt Nederlandse en Europese bedrijven veel mogelijkheden.
Bijna 90% van de invoertarieven voor goederen is tot nul teruggebracht, en dit gaat naar bijna 100%. Daarnaast is een groot aantal non-tarifaire barrières afgeschaft. Ook is vanaf heden de Japanse markt voor dienstverleners vanuit de EU veel toegankelijker. En om het handelen met Japan te vergemakkelijken is speciaal voor het MKB een EPA helpdesk in het leven geroepen.
Om de voordelen van het EPA breed uit te meten, is donderdag 7 februari voor bedrijven een informatiebijeenkomst. Deze bijeenkomst wordt geopend door de Minister voor Buitenlandse Handel en Ontwikkelingssamenwerking Sigrid Kaag en is mede georganiseerd met voorzitter Hans de Boer van VNO/NCW, in samenwerking met RVO en NLinBusiness.
Photos Taken by Edwin Ladd - Mr Ladd Media the Official Photographer for The Birmingham PA Awards 2019 held at The Vox, Resorts World, Birmingham on 19th July 2019. #BhamPAawards #BhamPAForum
The Birmingham PA Awards - Celebrating the Business Support Community
The Birmingham PA Awards 2019:
▪Daniel Skermer - Founder
▪Jayne Forgham – Awards Committee
▪Janine Peel – Awards Committee
▪Tracey Paton – Awards Committee
▪Narinder Sira – Awards Committee
▪Jas Gardiner – Awards Commitee
Host:
▪Adam Joyce
Speaker:
▪Angela Mortimer
Judges:
▪Andrew Jardine
▪Fay Gleeson
▪Angela Mortimer
▪Chris Peacock
Sponsors:
▪Elegant Entertainment
▪Conference Care
▪Katie Bard
▪Egencia
▪Helpdesk Communications
▪Executive Secretary Magazine
▪Ashorne Hill
▪CMA Video
▪Indigo Sky Solutions
▪ORS UK
▪PA Show
▪The Partnership Collection
▪Eventologists
▪SCC
Charity Partner:
▪Love Brum
▪Sir Josiah Mason Trust
The Birmingham PA Awards 2019
www.birmininghampaawards.co.uk
#MrLaddMedia
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Contact: Edwin Ladd
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Email: info@mrladd.co.uk
De Customer Service van UPC Nederland maakt gebruik van een modern telefoonsysteem. Klanten kunnen hun postcode of klantnummer intoetsen en worden op deze manier sneller geholpen.
© Capital Photos / Nils van Houts
After the move. My first attempts at signage to get across the idea that despite the big sign overhead, the two staffers at this large service counter have two very different kinds of expertise. I brought over the yellow 11x14 sign from our old desk to put on our side, and made a new 8 1/2 x 11 landscape sign for the center. It was too small, few patrons really noticed it.
You can see the center sign in detail here:
www.flickr.com/photos/hawkins-thiel/544516681/in/set-7215...
February 2005.