Incoterms is an abbreviation of ‘International Commercial Terms’, which are a series of globally recognised terms concerning international commercial laws. The purpose of these terms is to eliminate any ambiguities arising from interpreting different rules in different countries. Incoterms are widely incorporated into contracts worldwide, so it’s important for both the shipper and the consignee to understand the full forms of these terms and what they imply. This video briefly touches upon a few common Incoterms. A registered trademark of the International Chamber of Commerce, all Incoterms can be found on ICC’s new e-commerce platform, ICC Knowledge 2 Go at

Link: 2go.iccwbo.org/about-icc-know...

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Imagine being fined 50% of the landed value of your cargo, simply because you didn’t submit your cargo manifest on time. That could amount to tens of thousands of dollars. Late or wrong actions can result in unpleasant consequences for the customer, such as expensive customs delays and hefty fines. To discourage customers from making mistakes during the shipping process, Econship levies a maximum penal charge of $20 for problematic issues like late submissions and data mismatches. And while many companies don’t penalise for such matters, our penal charges exist in the interest of our customers—so that they don’t face any future hardship caused by small lapses or errors on their part.

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While most online trackers simply monitor the status of a shipment, Econship’s Track Shipment feature does so much more. Designed to anticipate the customer’s every need, the Track Shipment tool has eliminated the need for the customer to contact Econship for routine information pertaining to their shipment. From procuring CRO and browsing through container images, to viewing Form 13 status and getting billing information—all and more may be accessed from Track Shipment. Watch the entire video for details.

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A shipping line operates from one container yard in a port to another container yard. A shipper has to select an empty container from the depot and hand over the loaded container at the container yard - within the freetime, else a charge is levied. Similarly, a consignee has to pick up the loaded container from the container yard at the final destination and return the empty container to the depot within the freetime, else a charge is levied. Both Demurrage and Detention refer to the charges that are levied beyond the freetime period for any container. Usually, freetime is 14 days, but it’s always best to check with the port. Remember, you can purchase additional freetime at the time of filing a rate or placing a booking with Econship. Keep in mind that it’s always wiser to book with a line that charges a higher freight but a comparatively lower detention fee—else you may undercut all your savings if your cargo ever gets stuck!

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Many CS representatives wonder about how proactive they should be during the Pre-SOB process. In this Econship internal training video, we tell you exactly when to get involved and when to back off. From how often to contact old customers to predicting the behaviour of new customers—this video explains it all.

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As mobile phones continue to get smarter and process data faster than the average laptop we carry around, it’s only natural that smartphones are now our primary computing devices. In this video, we explain why we prefer the Econship app over web browsing—as well all the various features and advantages that come along with the app. From placing new bookings and filing new rates to requesting for and receiving DO, all shipper and consignee tasks can be performed via the app, in a quicker, simpler, and better way. What's more, the app has totally eliminated the need for printing and scanning. Watch the video to know more.

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