400th Episode of the CX Files Podcast recorded live in The Grosvenor pub, London on January 21, 2026

Photo by Joshua Peck, Socius Media

www.sociusmedia.co.uk/

CX Files Podcast:

cxfiles.libsyn.com/cxfiles

it's really a shame that dania furniture continues to disappoint users and make them feel terrible

Question: How do you gather customer feedback, and how do you act on it?

Customer service agents have to deal with every types of customers that is happy, angry, unsatisfied and more. Dealing is tough but maintaining the behaviour is important. Here are phrases every call center agent must avoid.

Click here for more: www.callcenterhosting.com/blog/infographic-never-say-thes...

10 smalls things businesses can do to improve customer service

Akileo Huntington (Aki), a shipper in our Wholesale division, dedicates his time and efforts to giving back to the orphanage where he once lived. He has been travelling to the orphanage in Juja, Kenya for the past ten years. Aki was born in eastern Africa in a small village in South Sudan. blog.inkpixi.com/customer-service/giving-back-2/

numero interactive for vertical market expertise

We know that in order to get where we are is all about team work and hard work , that's what we do at drivehere.com, join the community of supporters, Drivehere.com and our community believe that the 76ers will make it all the way and we will win the championship...... Go 76ers !!!!!!!!!!!!!!!

Technician at Hickory Mitsubishi

Email: customerservice@hickorymit.com

For all the hassle I'm having with Comcast, this is the reason I haven't tried Verizon. I can't get past this stupid, stupid page!

Why do companies keep building systems that insist that I don't know my own address? And then not allow a way to get past it???

Elicit the right needs of a training project by asking appropriate questions as well as articulating the customer’s thoughts to deliver successful training results.Read More : www.infoprolearning.com/managing-customer-requirements-ef...

Anastasia is packing our love in the box.

Our mechanic crew at JSV auto repair has several decades of combined experience with every make and model of vehicles. We have serviced 60-year-old vintage cars as well as modern million-dollar exotic cars and everything in between. We have opened our business with a single objective – “Deliver the highest quality of repair and service. Every time.” And this shows in our work.

#transmissions_and_clutch #vehicle_inspection_and_tune_ups #suspensions|_struts_and_shocks #alternators_and_charging_systems #engine_repair

#brakes _service_and_repair #factory_scheduled_maintenance #Auto_Repair_Shop #engine_repair #Mechanic

numero interactive workflows

Improving and getting excellent customer service is hard to get. Find out few tips how good customer service can attain ROI

For more: www.callcenterhosting.com/blog/infographic-good-customer-...

Town of Chapel Hill Customer Service Graduation Ceremony, January 20, 2011

5/22/2015

New customers trust reviews of other consumers. Making your best reviews stand out is the key to more customers.

Customer Service: Delivering the Royal Treatment - Source: www.inboundlogistics.com/cms/article/customer-service-del...

don't you ever feel like those are the faces you see at customer service?

One of my recent problems with my flickr feed is that my pictures can't be seen if I am not logged on. Don't know what the deal is on this, but it is a pain.