Senior Vice President

Susan is a highly experienced professional with special expertise in corporate and crisis communications. For more than 25 years, she has advised clients of all types, including global business leaders, in the restaurant, retail, financial services, corrections, healthcare, hospitality, manufacturing, education and nonprofit segments. Her skills include strategic planning, media relations, internal communications, community relations, training and coaching, writing and editing, and serving as corporate spokesperson for clients. She has worked with Walmart, Sam’s Club, TGI Friday’s, Logan’s Roadhouse, Shoney’s, Captain D’s, Tractor Supply Company, Bridgestone/Firestone, Genesco, Willis, St. Thomas Health Services, Corrections Corporation of America, Corizon Health, the United Methodist Publishing House and the Bonnaroo music festival, among others. She is certified by the Institute for Crisis Management and served four years active duty in the United States Air Force. University of Kansas, Bachelor of Science, Journalism.

Account Services Associate

Becca assists multiple account teams in media relations, social media and strategic communications initiatives. She works with clients in a variety of industries including retail, food and beverage, automotive and health care. When she’s not cheering on the Crimson Tide in Bryant-Denny Stadium, Becca can be found in a concert arena listening to her favorite artists. B.S. Public Relations, minor in Computing Technologies and Applications, University of Alabama.

Receptionist

Tammy will be the first to greet you in her position as DVL’s receptionist. She has more than 23 years of administration experience in the food and beverage, health care and mortgage industries. When not at DVL, you can find her expressing her love for music and singing or tending to her four horses, two German shepherds and two cats.

Production Manager

Betty is responsible for managing all aspects of production to ensure the agency achieves the highest levels of efficiency and value for its clients. She has more than 30 years of experience in print production and management, having worked with clients in the food and beverage, automotive and health care industries. When not at DVL, you can find her practicing her certification as a yoga instructor or riding on the back of her Harley, but not at the same time of course. B.S. Advertising, Middle Tennessee State University.

Production Coordinator

Callahan Dylan develops and implements broadcast needs on and off set. She works with the agency’s broadcast clients, including those in the education, food & beverage, healthcare and automotive industries. When not working on a project, you may catch Callahan and her fiddle on stage at the CMA Awards. B.S. Mass Communications, focus in Broadcast Journalism, Middle Tennessee State University.

Take action is the four pillars of crisis communication. During crisis be patient and responsive and don't make too many statements which will panic others and communicate with facts. Know more! For more details on crisis management visit :https://www.astrum.in/what-we-do/crisis-issues-communication/crisis-preparedness-planning/

Plan to deal with undesirable outcomes if disaster strike. Astrum has the expertise in preparedness and planning to safeguard your reputation in your hour of need.

For more details visit: www.astrum.in/what-we-do/crisis-issues-communication/cris...;

❌ Ignoring risks doesn’t make them disappear.

It makes them more expensive.

From cybersecurity threats to supply chain disruptions, companies that wait to react often find themselves in damage control mode.

Financial setbacks, compliance penalties, and reputational harm are just a few consequences of reactive risk management.

The solution? A proactive approach.

Organizations that invest in risk assessments, mitigation plans, and strategic foresight don’t just survive uncertainty, they thrive in it.

How does your company prepare for the unexpected?

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