Customer Retention Application helps to enhance customer loyalty, improve customer retention rates and predict/prevent customer churn throughout the customer lifecycle. The application will help marketers to identify high value customers and run campaigns to keep them satisfied and encouraged to increase the average age on network and usage. .It has the ability to track customer usage behaviour for churn prediction and mitigation. The application will allow marketers to cluster customers into different churn segments and take appropriate action to prevent churn. Customer scoring and churn propensity modelling could be used to do churn segmentation. The application will allow marketers to define a specific plan of action including the actions and recommendations for treating each churn segment. For more information please click here flytxt.com/applications/customer-retention/

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