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As with almost every technology, predictive dialers too are changing and developing. New hybrid systems are emerging. These combine inbound ACD, outbound predictive dialer, and even voice response functions in a single integrated, low priced system.

Why is Tpad's hosted predictive SIP dialler the best service in the market today?:

Unlimited lines - 100Mbps pipes per server enough for 3000 lines / concurrent calls.

High performance - optimum calling rates per minute.

3 services in 1 - hosted predictive dialer, Inbound contact centre and IP PBX telephone service with Fortune 500 Call Features.

International support - we UK / UAE support clients globally.

SQL Database Integration - Extract and customise reports easily, integrate with web & CRM software

True Dedicated server - the only acceptable FSA / compliance configuration.

Very secure - prevent toll-fraud, FSA and OFCOM compliant.

Unlimited Support and Video training - both are included in our monthly service fee.

Tpad SIP Dialler Feature list:

Low cost setup fees, no hardware needed, no software, and no expensive licenses to buy.

Works as Dialler, Inbound contact centre and Office IP-PBX.

Integrates with your existing phone system or uses SIP / VoIP registrations.

Fully hosted predictive dialler service scalable to 3000 simultaneous calls.

High spec dedicated server with 100Mbps Internet / MPLS / Fibre / FTTC and inbuilt business firewall.

Inbound, Outbound and Blended call handling

Outbound agent-controlled, broadcast and predictive dialer modes.

IVR,queueing, ACD, skills routing.

Audible alarm for new queued call

Intelligent queues with repeatable menus for holders and auto call back.

Comprehensive real time call reporting / call recording.

Wall board display from any web browser (Firefox. Google Chrome, IE)

Easy list upload via web list loader or direct via SQL method.

CRM database integration via web screen pop and / or SQL

Customizable SQL column headers.

Web agent interface for predictive dialer admin and agent access

SIP 2.0 VoIP support

Broadcast dialling with pre-recorded message

Pre-loaded disposition code system

Tpad SIP Dialler (IP-PBX) call features included for non-agents:

Direct inbound and outbound dialling (bypasses dialer).

Voicemail with email notification.

Hunt groups (eg ring all).

IVR / autoattendant

Conferencing

Hold, transfer, park

3 digit dialing to colleagues

Call recording (Inbound / Outbound)

Mobile Call Recording (FSA Compliant, 256Kb encryption, 100% reliable)

Unlimited Free Calls to any other business Extension

Leading telecommunications company and top VoIP solutions provider Tpad is currently investing heavilty on SIP gateways in a move to make modern communication more cost-effective for their personal and business clients. The rise of SIP gateways is considered a major development as it promises massive savings for all users and more communications features for VoIP users.

Similar to VoIP, SIP gateways are programs used to stream call data through the Internet in order to support the connection. However, unlike VoIP, which is currently looking limited in comparison, SIP gateways offer more than just voice calling. The full range of SIP capabilities includes video calling, instant messaging, conference calling, and video conferencing. SIP gateways are also known for its ability to support simultaneous audio and video connections. Due to its many uses, it is largely useful as a cost-effective tool in business communications, and is believed to be the best communications tool for networking both inside and outside the office. To the communications industry, SIP solutions represent the next generation of IP telephony solutions.

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

Industry Applications of Tpad Predictive Diallers include:

Enterprises who make lot of continuous outbound calls.

Telemarketers (business to consumer and business to business sales, lead generation, appointment scheduling)

Charities

Market research

Public Relations and collections

Surveys

Polling

Customer service calls

Reminders

Mass notifications

Accident Claims Enquiries

PPI (Mis-sold bank insurance) Enquiries

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

Leading telecommunications company and top VoIP solutions provider Tpad is currently investing heavilty on SIP gateways in a move to make modern communication more cost-effective for their personal and business clients. The rise of SIP gateways is considered a major development as it promises massive savings for all users and more communications features for VoIP users.

Similar to VoIP, SIP gateways are programs used to stream call data through the Internet in order to support the connection. However, unlike VoIP, which is currently looking limited in comparison, SIP gateways offer more than just voice calling. The full range of SIP capabilities includes video calling, instant messaging, conference calling, and video conferencing. SIP gateways are also known for its ability to support simultaneous audio and video connections. Due to its many uses, it is largely useful as a cost-effective tool in business communications, and is believed to be the best communications tool for networking both inside and outside the office. To the communications industry, SIP solutions represent the next generation of IP telephony solutions.

Network architecture diagram about Verba Recording System showing the central, RTP-forking based call recording solution for Cisco Unified Communications systems. For more information, please visit www.verba.com

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

To further ensure the success of their new SIP gateway and SIP services, Tpad has invested a lot of time and money on the new technology. It has partnered with several leading industry players to ensure that their products and services will be of the best quality. For their Internet connection, Tpad teams up with leading service provider Supanet. Currently, the company’s SIP dialer software offers an Internet connection speed of 100Mbps to ensure the quality of all calls made as well as support for up to 3000 active calls. For their softphone SIP gateway, Tpad has also partnered with Global IP Telecommunications. On top of that, Tpad also worked with a number of research centres and universities to carry out a demonstration of how their new SIP gateway services can really improve communications efficiency and lower costs.

6. Setup Customer Call Backs - If the customer asks not to be called again, the agent can select the disposition code of do not call and the dialer will add it to the do-not-call list so that it can't be called again. If the customer asks to be called back later, the agent selects the time for the call back to be made. At the preselected time, the system will display the customer's information as well as any notes taken for reference during the conversation.

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

Network architecture diagram about Verba Recording System showing the active telepresence call recording solution for Cisco TelePresence systems. For more information, please visit www.verba.com

A Tpad predictive SIP dialler dials a list of pre-loaded telephone numbers (data) and connects answered dials to people making calls, often referred to as call agents. Tpad Predictive dialers use statistical algorithms to minimize the time that agents spend waiting between conversations, while minimizing the occurrence of someone answering when no agent is available thus drastically increasing efficiency and productivity.

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

Network architecture diagram about Verba Recording System showing the passive call recording solution for Cisco SCCP and standard SIP phones. For more information, please visit www.verba.com

A Tpad predictive SIP dialler dials a list of pre-loaded telephone numbers (data) and connects answered dials to people making calls, often referred to as call agents. Tpad Predictive dialers use statistical algorithms to minimize the time that agents spend waiting between conversations, while minimizing the occurrence of someone answering when no agent is available thus drastically increasing efficiency and productivity.

1. Increase Sales by 200% - Tpad Predictive SIP Diallers help in doubling the sales per hour per agent. A 50% increase in sales could give a 100% increase in profits.

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

The new SIP gateway service from Tpad is expected to radically speed up communications processes and expand the communications boundaries of small, medium, and large businesses, especially those that are focused on calling clients such as call centres. More importantly, however, it is expected to dramatically reduce communications costs. This means that clients can now make local and international calls at extremely low costs. Johns goes on to explain just how much savings companies will enjoy with this new communications service by saying that “SIP connectivity significantly reduced costs of connectivity by 30% in just a few months of implementation.” Tpad CEO Mohsan strengthens this statement by saying that “With an SIP-installed VoIP environment deployed properly, we can predict a reduction of connectivity costs by as much as 40% for these institutions."

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

4. Full Control over Management - Tpad Predictive VoIP Dialers help in saving management time too. The program maintains do not call lists, organizes data like sales, leads, call-backs etc. This can help agents to decide which times of day work best to call, finding the best lead etc.

2. Increase Efficiency and Agent Talk Time - The Tpad system predicts when agents will finish the current call, and the SIP Dialler system will dial out another phone line while agents are still talking to customers. The phone call is passed to an agent instantly after a customer picks up the phone. It takes 30 seconds to manually dial a phone number and let it ring four times. If the customer doesn't answer the agent has to remember this and call the customer later.

Network architecture diagram about Verba Recording System showing the multi-site call recording solution. For more information, please visit www.verba.com

To further ensure the success of their new SIP gateway and SIP services, Tpad has invested a lot of time and money on the new technology. It has partnered with several leading industry players to ensure that their products and services will be of the best quality. For their Internet connection, Tpad teams up with leading service provider Supanet. Currently, the company’s SIP dialer software offers an Internet connection speed of 100Mbps to ensure the quality of all calls made as well as support for up to 3000 active calls. For their softphone SIP gateway, Tpad has also partnered with Global IP Telecommunications. On top of that, Tpad also worked with a number of research centres and universities to carry out a demonstration of how their new SIP gateway services can really improve communications efficiency and lower costs.

3. Auto-Detection of Bad Numbers - With a Tpad SIP preditive dialer, detection of disconnected phone numbers, or fax machines and passing only live calls saves a lot of agents time. The system allows the agent to talk to at least two people in the same time it takes to manually dial and reach one person and agent productivity increases by 150% to 400%.

8. Agent Display Controls - The real-time displays give information about inbound queues, current status and statistics, dialer statistics, and list performance. It helps to identify agents who have exceeded preset goals, monitor and train an agent for immediate corrective action and feedback.

To further ensure the success of their new SIP gateway and SIP services, Tpad has invested a lot of time and money on the new technology. It has partnered with several leading industry players to ensure that their products and services will be of the best quality. For their Internet connection, Tpad teams up with leading service provider Supanet. Currently, the company’s SIP dialer software offers an Internet connection speed of 100Mbps to ensure the quality of all calls made as well as support for up to 3000 active calls. For their softphone SIP gateway, Tpad has also partnered with Global IP Telecommunications. On top of that, Tpad also worked with a number of research centres and universities to carry out a demonstration of how their new SIP gateway services can really improve communications efficiency and lower costs.

Network architecture diagram about Verba Recording System showing the passive call recording solution for standard SIP trunks. For more information, please visit www.verba.com

5. Manage Prospective Business Leads - Predictive SIP Diallers help control business leads. Once a number has been called by the system, it will remember what time the call was placed, outcome of the call, and will not call the customer again until asked to (callback option).

9. Auto-Dialling Features - Predictive dialing removes the remedial tasks of manual dialing and frustration on not achieving the target calls and figures. It boosts the agent morale .

7. Realtime Statistics - Tpad Predictive SIP Dialers give a real-time feedback and the manager can monitor and maintain optimum performance and productivity. Call recordings can also be stored for incoming and outbound calls aswell as FSA standard mobile call recording services.

Sales Director Simon Jones from Tpad was very specific in explaining how companies can benefit from SIP gateway solutions. “Employees can make phone calls and can be reached through a single number that is accessible at multiple locations so that your customers, co-workers and vendors can get prompt responses.”

The move to concentrate all of the company’s efforts on its SIP gateway technology is in tune with Tpad’s commitment to deliver the most advanced communications solutions for its clients in the most cost-effective manner possible. Tpad SEO Tahir Mohsan says, “Tpad has been very consistent with the development of the most advanced and cost efficient data and communications solutions so that the business sector can operate more efficiently.” The company believes that this newest IP-based communications will assist in the growth of businesses of all sizes, in that they will be able to operate more efficiently. Tpad hopes to help companies grow big while spending small.

The new SIP gateway service from Tpad is expected to radically speed up communications processes and expand the communications boundaries of small, medium, and large businesses, especially those that are focused on calling clients such as call centres. More importantly, however, it is expected to dramatically reduce communications costs. This means that clients can now make local and international calls at extremely low costs. Johns goes on to explain just how much savings companies will enjoy with this new communications service by saying that “SIP connectivity significantly reduced costs of connectivity by 30% in just a few months of implementation.” Tpad CEO Mohsan strengthens this statement by saying that “With an SIP-installed VoIP environment deployed properly, we can predict a reduction of connectivity costs by as much as 40% for these institutions."

The new SIP gateway service from Tpad is expected to radically speed up communications processes and expand the communications boundaries of small, medium, and large businesses, especially those that are focused on calling clients such as call centres. More importantly, however, it is expected to dramatically reduce communications costs. This means that clients can now make local and international calls at extremely low costs. Johns goes on to explain just how much savings companies will enjoy with this new communications service by saying that “SIP connectivity significantly reduced costs of connectivity by 30% in just a few months of implementation.” Tpad CEO Mohsan strengthens this statement by saying that “With an SIP-installed VoIP environment deployed properly, we can predict a reduction of connectivity costs by as much as 40% for these institutions."

Tpad, top communications solutions provider, has been doubling its efforts recently due to the rise of its SIP gateways and other SIP services. Tpad is currently banking a lot on the potential of SIP gateways to be the next big thing to hit the communications industry. According to company representatives, Tpad is confident that its SIP services will receive a continuously growing level of demand this year alone.

The company also has high hopes for SIP’s success, particularly in the call centre industry, which is another actively growing industry. Tpad CEO Tahir Mohsan said, “We are positive that this new service we provide will become widely accepted, especially for companies that make and take calls from clients, local and international.”

10. Quick ROI: Most companies experience return of investment within six to twelve months when using Tpad SIP Auto-Diallers

Tpad continues to work double time in creating the most useful, most full-featured, and most cost efficient SIP gateway service. Steven Johns, Marketing Manager of Tpad, explains why: “Companies from all over the country has entrusted us to improve their phone system technology, and we give them just that - affordable calls that can be made anywhere and low-cost incoming toll free number calling capability.”

Tpad, top communications solutions provider, has been doubling its efforts recently due to the rise of its SIP gateways and other SIP services. Tpad is currently banking a lot on the potential of SIP gateways to be the next big thing to hit the communications industry. According to company representatives, Tpad is confident that its SIP services will receive a continuously growing level of demand this year alone.

Tpad, top communications solutions provider, has been doubling its efforts recently due to the rise of its SIP gateways and other SIP services. Tpad is currently banking a lot on the potential of SIP gateways to be the next big thing to hit the communications industry. According to company representatives, Tpad is confident that its SIP services will receive a continuously growing level of demand this year alone.

Tpad continues to work double time in creating the most useful, most full-featured, and most cost efficient SIP gateway service. Steven Johns, Marketing Manager of Tpad, explains why: “Companies from all over the country has entrusted us to improve their phone system technology, and we give them just that - affordable calls that can be made anywhere and low-cost incoming toll free number calling capability.”

The company also has high hopes for SIP’s success, particularly in the call centre industry, which is another actively growing industry. Tpad CEO Tahir Mohsan said, “We are positive that this new service we provide will become widely accepted, especially for companies that make and take calls from clients, local and international.”

Despite the doubling of efforts from Tpad, the company makes sure that their SIP products and services are easily within reach of their various customers, from small enterprising businesses, mid-sized telemarketing services, and large multinational companies, by offering varying package sizes and prices. All these are in tune with the company’s efforts to expand the capabilities of VoIP communications and use this to signficantly lower call charges for its growing roster of clients.

Network architecture diagram about Verba Recording System showing the dial-in call recording solution, which allow to record any type of phone calls, including mobile phones, at any time, at any location into a central repository. For more information, please visit www.verba.com

Tpad, top communications solutions provider, has been doubling its efforts recently due to the rise of its SIP gateways and other SIP services. Tpad is currently banking a lot on the potential of SIP gateways to be the next big thing to hit the communications industry. According to company representatives, Tpad is confident that its SIP services will receive a continuously growing level of demand this year alone.