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WhatsApp

WhatsApp- The New Business Platform

 

With 1 billion active users #WhatsApp is most popular instant messaging service. When #Facebook acquired WhatsApp by 19 billion on 2014 many of tech experts says this is not a fair deal. After 1 year the user base of messaging application crossed 1 billion that is a huge success for an application. WhatsApp is offering chatting and calls with people and the users need an active mobile number to activate WhatsApp. WhatsApp is available in Android, #Windows, #iOS, #Symbian and many other supported platforms. When user log into WhatsApp they can use the service free for 1 year and then need to pay 0.99$ per year, which is comfortable to all type of users

 

How to use it for your business?

 

The simplicity and privacy are the main advantages of WhatsApp in #business environment. Application can be used by any level of people. Phone number is the unique and important thing that is useful for businesses for contacting with their customer. When customer contact with a business and vice versa is through WhatsApp, here the chat access is only within the sender and receiver. This is much better way of contact for B2B and B2C.

Features in WhatsApp like blue tick and last seen in WhatsApp helps them to understand status of the chat whether it is delivered to customer or not. Today many businesses started to refer WhatsApp to contact customer other than email.

 

The other advantage of this platform is ads free, that is there are no advertisements that can disturb while using WhatsApp. No one will track your interests and search history, so customers can enjoy comfortable enquiry for their favorite product.

 

Group feature in WhatsApp helps users to check all updates posted by admin of the group. A business can create a WhatsApp group and add their customers as group members and can post their products or services into the group. So customers can contact to businesses if they are interested

 

WhatsApp is available in both mobile and desktop application. Due to its popularity and high usage margin businesses can keep in touch with their customers frequently and that is impressive for business growth.

 

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Uploaded on December 15, 2015