Rachel M. Murray
ZAGAT: Do Not Pass Step Three, Wrong Operating System
Dear Zagat,
Thanks for the free Zagat to Go membership that came with the Treo 680 I got a while back. Found this whilst looking through Palm materials; excitedly put the CD in and found an .EXE, Windoze only file. I went to the web site and saw this (see screen capture) as well. I had to stop at step 3 because I don't use a PC every waking hour of my life.
I know MacOS users are only 3% of the Operating System market as of Sept. 2007, but this is ridiculous. Now you just look like a stupid out of touch company because you don't have an installer. Too bad - yet another example of an out of touch customer. You might be an excellent resource, but on the tech side a little out of it.
Of course, after I take a screen capture of a company's technology (shame, because the Zagat site seems ok) I go over to Get Satisfaction and continue the discussion there. Go check out that site - now there's a company that get things right...
ZAGAT: Do Not Pass Step Three, Wrong Operating System
Dear Zagat,
Thanks for the free Zagat to Go membership that came with the Treo 680 I got a while back. Found this whilst looking through Palm materials; excitedly put the CD in and found an .EXE, Windoze only file. I went to the web site and saw this (see screen capture) as well. I had to stop at step 3 because I don't use a PC every waking hour of my life.
I know MacOS users are only 3% of the Operating System market as of Sept. 2007, but this is ridiculous. Now you just look like a stupid out of touch company because you don't have an installer. Too bad - yet another example of an out of touch customer. You might be an excellent resource, but on the tech side a little out of it.
Of course, after I take a screen capture of a company's technology (shame, because the Zagat site seems ok) I go over to Get Satisfaction and continue the discussion there. Go check out that site - now there's a company that get things right...