Predictive SIP Dialler Software for Call Centres
by Supanet.com
A Tpad predictive SIP dialler dials a list of pre-loaded telephone numbers (data) and connects answered dials to people making calls, often referred to as call agents. Tpad Predictive dialers use statistical algorithms to minimize the time that agents spend waiting between conversations, while minimizing the occurrence of someone answering when no agent is available thus drastically increasing efficiency and productivity.
About Tpad: (http://www.tpadbusiness.co.uk)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746
