Supanet.com
Worlds Number One SIP Dialler Software for Call Centres
2. Increase Efficiency and Agent Talk Time - The Tpad system predicts when agents will finish the current call, and the SIP Dialler system will dial out another phone line while agents are still talking to customers. The phone call is passed to an agent instantly after a customer picks up the phone. It takes 30 seconds to manually dial a phone number and let it ring four times. If the customer doesn't answer the agent has to remember this and call the customer later.
Worlds Number One SIP Dialler Software for Call Centres
2. Increase Efficiency and Agent Talk Time - The Tpad system predicts when agents will finish the current call, and the SIP Dialler system will dial out another phone line while agents are still talking to customers. The phone call is passed to an agent instantly after a customer picks up the phone. It takes 30 seconds to manually dial a phone number and let it ring four times. If the customer doesn't answer the agent has to remember this and call the customer later.