Steven Johns
Supanet.com
Tpad Dialler Compatible with IP Phones and Softphones
8. Agent Display Controls - The real-time displays give information about inbound queues, current status and statistics, dialer statistics, and list performance. It helps to identify agents who have exceeded preset goals, monitor and train an agent for immediate corrective action and feedback.
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Uploaded on September 16, 2011
Taken on September 16, 2011
Tpad Dialler Compatible with IP Phones and Softphones
8. Agent Display Controls - The real-time displays give information about inbound queues, current status and statistics, dialer statistics, and list performance. It helps to identify agents who have exceeded preset goals, monitor and train an agent for immediate corrective action and feedback.
551
views
0
faves
3
comments
Uploaded on September 16, 2011
Taken on September 16, 2011