Tpad SIP Dialler Specialists

Tpad SIP Dialler Feature list:

 

Low cost setup fees, no hardware needed, no software, and no expensive licenses to buy.

Works as Dialler, Inbound contact centre and Office IP-PBX.

Integrates with your existing phone system or uses SIP / VoIP registrations.

Fully hosted predictive dialler service scalable to 3000 simultaneous calls.

High spec dedicated server with 100Mbps Internet / MPLS / Fibre / FTTC and inbuilt business firewall.

Inbound, Outbound and Blended call handling

Outbound agent-controlled, broadcast and predictive dialer modes.

IVR,queueing, ACD, skills routing.

Audible alarm for new queued call

Intelligent queues with repeatable menus for holders and auto call back.

Comprehensive real time call reporting / call recording.

Wall board display from any web browser (Firefox. Google Chrome, IE)

Easy list upload via web list loader or direct via SQL method.

CRM database integration via web screen pop and / or SQL

Customizable SQL column headers.

Web agent interface for predictive dialer admin and agent access

SIP 2.0 VoIP support

Broadcast dialling with pre-recorded message

Pre-loaded disposition code system

Done