This is a Question Papers of Mumbai University for B.Sc.IT Student of Semester - IV [Software Engineering] (Old Course). [Year - June / 2014] . . . Solution Set of this Paper is Coming soon . . .

This is a Question Papers of Mumbai University for B.Sc.IT Student of Semester - IV [Software Engineering] (Old Course). [Year - June / 2014] . . . Solution Set of this Paper is Coming soon . . .

Customer Relationship Management (CRM) Services - SYNYCS

T͏h͏e͏ d͏i͏g͏i͏t͏a͏l͏ e͏r͏a͏ c͏a͏m͏e͏ w͏i͏t͏h͏ t͏h͏e͏ o͏p͏e͏n͏i͏n͏g͏ o͏f͏ a͏ l͏o͏t͏ m͏o͏r͏e͏ c͏u͏s͏t͏o͏m͏e͏r͏ t͏o͏u͏c͏h͏p͏o͏i͏n͏t͏s͏. T͏h͏e͏ a͏c͏q͏u͏i͏s͏i͏t͏i͏o͏n͏ o͏f͏ c͏u͏s͏t͏o͏m͏e͏r͏s͏ t͏h͏r͏o͏u͏g͏h͏ t͏h͏e͏s͏e͏ n͏u͏m͏b͏e͏r͏s͏ o͏f͏ c͏h͏a͏n͏n͏e͏l͏s͏ h͏a͏s͏ a͏n͏ e͏f͏f͏e͏c͏t͏ o͏n͏ t͏h͏e͏ c͏u͏s͏t͏o͏m͏e͏r͏s͏ w͏h͏e͏r͏e͏ t͏h͏e͏y͏ e͏x͏p͏e͏c͏t͏ b͏e͏t͏t͏e͏r͏ e͏n͏g͏a͏g͏e͏m͏e͏n͏t͏ w͏i͏t͏h͏ t͏h͏e͏ s͏e͏r͏v͏i͏c͏e͏s͏ t͏h͏e͏y͏ s͏i͏g͏n͏ u͏p͏ f͏o͏r͏. T͏h͏e͏y͏ e͏x͏p͏e͏c͏t͏ a͏n͏ o͏m͏n͏i͏p͏r͏e͏s͏e͏n͏t͏, p͏e͏r͏s͏o͏n͏a͏l͏i͏s͏e͏d͏ a͏p͏p͏r͏o͏a͏c͏h͏ a͏n͏d͏ s͏u͏p͏p͏o͏r͏t͏. W͏i͏t͏h͏ t͏h͏e͏ r͏i͏g͏h͏t͏ C͏R͏M͏ s͏o͏l͏u͏t͏i͏o͏n͏, y͏o͏u͏ c͏a͏n͏ m͏e͏e͏t͏ a͏l͏l͏ t͏h͏e͏s͏e͏ r͏e͏q͏u͏i͏r͏e͏m͏e͏n͏t͏s͏ i͏n͏ t͏e͏r͏m͏s͏ o͏f͏ s͏t͏r͏a͏t͏e͏g͏y͏, s͏y͏s͏t͏e͏m͏s͏ a͏n͏d͏ o͏p͏e͏r͏a͏t͏i͏o͏n͏a͏l͏ a͏s͏p͏e͏c͏t͏s͏. W͏e͏ o͏f͏f͏e͏r͏ y͏o͏u͏ t͏h͏e͏ f͏o͏l͏l͏o͏w͏i͏n͏g͏ s͏e͏r͏v͏i͏c͏e͏s͏.

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◉ Consulting & Planning

◉ Implementation & Deployment

◉ Customization, Integration & Enhancement

◉ Support & Maintenance

◉ Migration / Product Upgrade

◉ Consolidation & Integration

◉ Independent Validation & Verification

◉ Custom Application & Module / Plugin Development

◉ Legacy Applications Upgradation, Enhancement & Performance Tuning

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The process of unit testing, which is used to test individual units/ components of a software product, can be improved with the assistance of a checklist, prepared before the commencement of the test.