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need new shoes...but these are so comfy.
not much to look at in the waiting area. there is a tv but there is barely any sound and it's some choir reality show competition thing with michael bolton. no thanks.
I give a "daytime" number so they can call if there's any major problems before they even head out. One would think that they'd know to use my "evening" number, especially when calling after 6:30 when they're already late!
Instead, the driver left a message at my office, marked the delivery as "customer not home" and they considered it my fault. So they would redeliver but only with a 4-hour window, not a 2-hour one. I suppose that's akin to a punishment.
It was finally sorted out, driver at fault and rescheduled delivery, but crap like this is why I feel I have to rent a zipcar and go shopping on the weekend when I plan to buy more than 4 or 5 bags of groceries. I'm fine using metro for smaller trips, but on the pantry-stocking orders, I just can't carry that much on my own.