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Joe Ranft is a consultant specializing in product strategy and management, online strategy, design, customer experience, usability, and user research. His clients have included Fidelity Investments, Putnam Investments, Merrill Lynch Bank of America, athenahealth, Citrix Systems, Motley Fool, Weather.com, Cars.com, and several early stage Internet start-ups.
Joe has also held positions as VP of Product & Design at UpDown.com, VP of User Experience at Fidelity Investments, Information Architect at iXL, and Web Site Producer at Morgan Keegan.
His consulting tends to focus on rapid wireframing and concepting for new businesses and products, expert usability reviews, design team building, organizational consulting, and talent evaluation and recruiting.
Is an independent researcher, researches how people interact with technology, specializing in design for older adults, ballot usability, and plain language. She also develops workshops for your team, coaching, or developing a user experience strategy. Dana is the co-author of Handbook of Usability Testing Second Edition, New Heuristics for Understanding Older Adults as Web Users, and Designing Web Sites for Older Adults: Expert Review of Usability for Older Adults at 50 Web Sites
Margy is a Senior User Experience/Accessibility Researcher at Fidelity Investments. She has presented on topics related to universal usability for the Web at numerous conferences, including AccessU, Usability Professionals’ Association, CSUN’s International Technology & Persons with Disabilities, and ACM’s conference on Human Factors in Computing Systems.
Margy has numerous publications in the field, is former vice president of the UPA Boston chapter, and teaches in Bentley University's graduate programs for Human Factors in Information Design. She wishes to thank Boston’s Visually Impaired – Blind Users’ Group who taught her most of what she knows about applied Web accessibility.
If you’ve ever seen or heard Jared speak about usability, you know that he’s probably the most effective, knowledgeable communicator on the subject today. What you probably don’t know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He’s been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers.
Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual User Interface Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time.